The service of Bless Unleashed PC is handled by VALOFE as of January 26th, 2022. As a lot of questions regarding the service transfer were found in our community channels, we would like to share the answer to major questions.
[Bless Unleashed PC Service Transfer FAQ]
[Account Related]
Q. How will the account transfer be processed? A. As it’s a simple transfer of the service operation ownership, processes such as account transfer will not be processed. However, players need to agree ‘EULA’ before accessing the game since the service transfer on January 26th.
Q. Will all game data be deleted after the service transfer? A. No. The current character data will remain the same and players can still continue playing the game even after the service transfer.
Q. Can the characters or items be deleted? A. As long as players don’t delete characters by themself, characters and items will not be deleted.
Q. Do players need a VALOFE ‘VFUN’ account? A. Players can play the game using the current Steam account without creating a VALOFE ‘VFUN’ account.
[Purchase Related]
Q. Will the purchase history and cash items for Bless Unleashed PC remain? A. All the purchase history in Steam and cash items will remain.
Q. Can the purchase still be available after the service transfer? A. Yes, you can purchase products in the same way.
[Update Related]
Q. What will happen to the Roadmap plan? A. We tried to follow the update schedule promised in the roadmap, but it’s getting delayed due to the service transfer. We will make efforts to share the update schedule as soon as the review of the future update plan by VALOFE is done.
We will keep monitoring the community channels regarding the service transfer, and keep informing about questions and clarifications.
Thank you.
(Complete)Server Maintenance - December 30th (PST)
Greetings Adventurers,
We will be undergoing maintenance to improve service quality. Please refer to the details below.
■ Server Maintenance
- Schedule: December 30th 4:30PM - 5:10 5:20PM (PST) / December 30th 1:30AM -2:10 2:20AM (CET) - Affected Regions: All regions - Major Maintenance Details: Server stability
※ Notes - Connections to the game will be terminated as soon as maintenance begins, and players will not be able to connect to the game during maintenance. - Maintenance may change, be extended or end early according to the situation. - The maintenance compensation items are provided via Mail at the moment when the maintenance is completely finished. (Once per account)
Thank you.
Service Transfer of Bless Unleashed PC
Greetings Adventurers,
First of all, we would like to take this opportunity to express our deep appreciation to everyone.
We would like to inform you that the service of Bless Unleashed PC will be provided by VALOFE as of January 26th, 2022. [VALOFE], a global game company that handles development, publishing and operation, will take the overall service of Bless Unleashed PC.
We deeply apologize for sharing this sudden news.
Please also be informed that this transfer of service will not affect your access to the game through Steam. Please check out the details below.
[Service Transfer of Bless Unleashed PC]
■ Transfer of Service and Schedule
1) Service Transfer Company : VALOFE Company - The entire service about the game such as development and service will be transferred.
2) Date of Service Transfer : January 26th, 2022
■ Details of Service Transfer
1) Steam : Change of Steam platform publishing ownership - As the game data and account/payment information related to the game are based in the Steam platform, a transfer of them will not be performed.
2) Official Website(blessunleashedpc.com) : Block of new registration and deletion of all membership data - A registration for the official website will be blocked and all membership data will be deleted. - Date of Registration Block : December 27th, 2021 - Date of Official Website Membership Deletion : January 24th, 2022 - Block of In-game Account Linking (blessunleashedpc.com) : December 27th, 2021
3) Customer Support : Operation of official website customer support - For your inquiry, please contact us through the customer support on the official website. *Bless Unleashed PC Official Website > Support > FAQ > 1:1 Inquiry - End Date of Official Website Customer Support : January 24th, 2022
※ Notes - The current character data will remain the same and players can still continue playing the game even after the service transfer.
As the change of publishing ownership, the game play will be available after the agreement on ‘EULA’ while launching Bless Unleashed PC. VALOFE will also make extra efforts and continue to discuss the content update and the future service direction.
Thank you.
Ban Notice for Illegal Program Users - December 24th
Greetings Adventurers,
We request your attention to the ban status of illegal program users as of December 24th.
“Permanent Account Ban” is currently being applied against those illegal program users who ruin the fairness of the gaming environment.
We have banned accounts based on our internal detection system and the reports from users, and here we share a list of some banned users.
Bless Unleashed PC will maximize efforts to keep monitoring and banning illegal program users.
If you come across someone you suspect is ill-mannered, please report to our customer support with pictures or videos for an accurate ban process.
[Banned Illegal Program Users as of December 24th, 2021]
- Reason: Use of illegal programs against operations policy - Ban Type: Permanent Account Ban
We will continue to do our best in creating a healthy gaming environment.
Thank you.
Patch Notes - December 22nd (PST)
Greetings Adventurers,
A server patch was performed at around December 22nd 4:30PM (PST) / December 23rd 1:30AM (CET) as a response to issues found in the current game version.
Please check out the details below.
■ Patch Notes
[Item] - Fixed a bug where the “Increases Damage” effect, one of the item effects, is not applied when hitting with some skills. * There is an issue where the “Increases Damage” effect is not applied to some timed effects by a long-range skill, and this will be fixed in the future.
The remaining current issues can be checked in [Current Known Issues]. We will continue to do our best in providing the best gameplay experience. This announcement will be updated, or a new announcement will be made if additional updates are available.
Thank you.
(Complete) Server Maintenance - December 22nd (PST)
Greetings Adventurers,
We will be undergoing maintenance to improve service quality. Please refer to the details below.
■ Server Maintenance
- Schedule: December 22nd 4:30PM - 5:30PM (PST) / December 23rd 1:30AM - 2:30AM (CET) - Affected Server: All Servers - Major Maintenance Details: 1. 2021 Feywinter Festival event will begin. 2. The weekly currency support event of December will begin. 3. Bugs will be fixed.
※ Notes - Connections to the game will be terminated as soon as maintenance begins, and players will not be able to connect to the game during maintenance. - Maintenance may change, be extended or end early according to the situation. - The maintenance compensation items are provided via Mail at the moment when the maintenance is completely finished. (Once per account)
Thank you.
[EVENT] Weekly Currency Support Event - December
Greeting Adventurers,
We prepared an event for December. Check out the event details below!
■ Weekly Currency Support Event for December
- Event Schedule : December 22nd 23:00 ~ January 5th 23:00 (PST)
Event 1. Defeat monsters and get additional Gold! [Gold Support Event]
• Increases PvE Gold Gain +50%
Event 2. More Star Seeds will be given! [Star Seed Exchange Support Event]
• Increases Star Seed Exchange Rate +50%
Event 3. Go fishing and get Star Seed! [Fishing Content Support Event]
• A Reward Chest containing Star Seed will be additionally given when completing the Fishing regional quests in 5 places during the event period. * Reward Chest : Contains 1,000 Star Seed * Places for Fishing regional quest : Carzacor / South Sperios / Padana / Timeless Jungle / Beoran
※ Notes - For the Fishing content support event, the reward is not displayed on the UI and the event reward chest will be automatically given when completing the Fishing regional quests. - If an unexpected issue occurred during the event period, the event rewards may be changed or the event may be finished earlier.
Thank you.
[Event] 2021 Feywinter Festival Event
Christmas trees are coming to the world of Bless Unleashed~! For a cold but warm winter, a winter event begins now.
[2021 Feywinter Festival Event], a beauty of Bless Unleashed!! Defeat the monsters all over Lumios, obtain the event coins, and exchange the coins for special event rewards! Do not miss the chance to get special rewards of the Feywinter Festival Event; “Feywinter Festival Hat”, “Feywinter Festival Costume” and “Feywinter Reindeer”! Enjoy watching Noble District of Sperios full of winter vibe!
Feywinter Festival Event
■ Event Period : Maintenance on December 22nd ~ Maintenance on January 12th (PST)
■ Event Reward : After obtaining “Feywinter Festival Coins”, the coins can be exchanged for various event items through the event merchant. And “Feywinter Festival Hat”, “Feywinter Festival Costume” and “Feywinter Reindeer” can be obtained from “Feywinter Festival Chest”.
Event 1. “Feywinter Festival Chest” can be obtained once every day.
Get an event gift from the tree located at Noble District of Sperios.
“Feywinter Festival Chest” can be obtained for a Lv.15 or above character.
Event 2. Event coins can be obtained from defeating monsters spawning in the world during the event period.
<*> More coins can be obtained from defeating “Feywinter Festival Monsters”. <*> “Feywinter Festival Coins” cannot be obtained at the early regions; from Marco's Farmstead up to arrival at Carzacor.
Event 3. Collect 8 pieces of “Feywinter Map Fragment” dropped from the Feywinter Festival Monsters and bring them to “Feywinter Festival Cartographer” to get Treasure Maps with the location of Feywinter Treasure Chests.
“Feywinter Festival Coins” can be obtained from the “Feywinter Treasure Chest”.
Places with Feywinter Treasure Chest :Carzacor, Navarra, Gnoll Wastes, Ruins of Tristezza, Sperios
Event 4. Defeat “Feywinter Frost Giant” spawning around Tremont Fishing Hole of Sperios and at Alicorno Forest. A lot of “Feywinter Festival Coins” can be obtained from defeating this monster.
▶ Event Notes
The main rewards; “Feywinter Festival Hat”, “Feywinter Festival Costume” and “Feywinter Reindeer” can be obtained from the “Feywinter Festival Chest” by rate. Please note that participating in the event does not guarantee obtaining these items.
The unused event coins will remain in your Bag and can be used again during the same event in the future.
For the remaining “Feywinter Festival Coins” to still be exchanged even after the event period, the event merchants will remain for 1 more week after the event is finished.
Please note that “Feywinter Festival Coins” can no longer be exchanged if the event merchant is not visible.
We hope you all enjoy the Feywinter Festival Event for about 3 weeks.
Thank you.
(Complete)Emergency Server Maintenance - December 17th
Greetings Adventurers,
We will be undergoing maintenance to improve service quality. Please refer to the details below, and we apologize for the inconvenience.
■ Emergency Server Maintenance
▶ NA region / EU region
- Schedule :
December 17th : 0:00 AM - 00:50 01:00 AM (PST)
December 17th : 09:00 AM - 09:50 10:00 AM (CET)
- Details: Server stability
※ Notes - Connections to the game will be terminated as soon as maintenance begins, and players will not be able to connect to the game during maintenance. - Maintenance may change, be extended or end early according to the situation. - The maintenance compensation items are provided via Mail at the moment when the maintenance is completely finished. (Once per account)
Ban Notice for Illegal Program Users - December 17th
Greetings Adventurers,
We request your attention to the ban status of illegal program users as of December 17th.
“Permanent Account Ban” is currently being applied against those illegal program users who ruin the fairness of the gaming environment.
We have banned accounts based on our internal detection system and the reports from users, and here we share a list of some banned users.
Bless Unleashed PC will maximize efforts to keep monitoring and banning illegal program users.
If you come across someone you suspect is ill-mannered, please report to our customer support with pictures or videos for an accurate ban process.
