Patch Notes On December 5th 2018 | Devices Blocking for Cheaters is Coming
Attention Survivors:
Rules of Survival will be updated from Dec. 04-05 with the aim of improving your gaming experience. Check maintenance times below to see when it takes place in your region.
The maintenance times above are subject to change, but we will do our upmost to get back up and running ASAP
1. New Content
- From December 10 onwards, devices belonging to players found to be hacking will be blocked, restricting said devices from logging into the game.
- The ‘Jump Together’ function has been added. When players team up they can choose to follow a teammate before exiting the glider to ensure that everyone’s jump site is the same. Players can stop following players during the descent phase of a jump;
2. Experience Optimization
- Rifles: 8x scopes can no longer be attached to rifles and machine guns;
- Scopes: Simplified the unscope animation. Unscoping will skip the unscope animation;
- Improved the auto-open door experience. The response range for this function has been increased;
- Improved the auto-pick up experience. The amount of items automatically picked up will not exceed the set limit corresponding items;
- Attached scopes will no longer be replaced with scopes that were just picked up;
- Camera angle when getting out of a vehicle has been improved. Players will now face the direction they were facing when in the vehicle when they get out and will no longer be facing the front of the vehicle;
- The fire, aim, view, etc buttons can now be hidden in settings for PC versions to tidy up the interface;
- Crosshair color customization has been newly added to PC versions. Players can change the crosshair color of unscoped crosshairs, and red-dot, holographic, 2x, 4x, 8x scopes. There is a total of 6 color schemes to choose from;
3. Optimized UI
- Lighting effects in the lobby has been adjusted;
- Optimized the position of name cards on the results interface;
- The pick-up list has been improved. The item list will appear on the left side of the screen when players open their backpack in-game. The interface for controls on the left side of the screen will be optimized;
- When swiping through the pick-up list, the player’s view will no longer be affected;
Survivor News #37, December 3rd
Anti-Cheaters Update (11/30)
>We are refining the newly developed Hardware Detection method from the previous update and implementing an improved Hardware Ban for Devices.
>Along with the community's help, we are banning cheaters from RoS, thank-you for everyone's support!
>While we know everyone wishes for more details about how we are combating cheating, please understand that this only gives insight for the cheaters to faster break down whatever defenses we put into place. We are doing whatever is possible to improve the situation.
Together, we will bring fairness back to RoS!-
Click here for the Banned Survivor List, out of a Total of 327,209 Banned Survivors in the past week.
Original Message
Attention Survivors!
We wanted to let everyone know that we are continuing to take the offensive on cheaters within Rules of Survival! It will not be tolerated. Beyond banning, we are further testing out new methods to prevent and identify cheaters/illegal gameplay before it harms your experience.
Over the past week we have found hackers to be using a modified NPK file to allow them to take unfair advantages within Rules of Survival. (This includes no-recoil, high scope, faster parachute, etc.)
The following adjustments to our anti-cheating systems have been made to compensate.
-We have reinforced the protections in place around the NPK file to prevent a modified version from being used. If it is modified in anyway, an internal mechanism will activate to identify the illegal file and player.
-We are starting to test an AI Image Recognition System to automatically identify cheating by analyzing the imagery of players' gameplay. This is still in the early stages but hope it will further protect the fair experience we wish to give to all players.
We also wish to thank the community for all their support during this time and let players know how they can help us stop cheaters.
-Players may Report Users* In-game, through our Official Discord Server, or on our Forums for Cheating/Hacking at:
https://rulesofsurvival.16163.com/thread-5167-1-1.html
*You May Also Report websites/organizations that advertise cheats through the above link.
-Players may Appeal Bans (If they believe they have been wrongly accused) at:
https://rulesofsurvival.16163.com/thread-5164-1-1.html
In-Game Issues
Not Receiving Diamonds
Status:
Some users have experienced not receiving Diamonds after purchase. We are currently investigating what is causing the issue, however there is a record of it recorded on our system once payment is made, nothing is lost.
Recommendation:
If you are a PC User:
The issue may be fixed by tapping to scan the payment again with your mobile phone but Do Not Pay Again. Then cancel out. This may help to refresh the system. If the issue persists, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, along with any relevant information about your payment.
If you are a Mobile User:
You will need to submit a support ticket in-game through the CS Center, you can find this by going to Settings.
Other In-Game Issues
1. If you are a Mobile User and experience any other in-game issues, it is best to to go "Settings" & "CS Center" and submit a support ticket (This includes issues with purchases, or lost guest accounts, however please follow the previous links for Ban Appeals).
2. If you are a PC User, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, and your issue.
Rules of Survival Dev Team
Patch Notes On November 28th 2018 | Season 5 Begins!
Attention Survivors:
Rules of Survival will be updated from Nov. 27-28 with the aim of improving your gaming experience. Check maintenance times below to see when it takes place in your region.
The maintenance times above are subject to change, but we will do our upmost to get back up and running ASAP
1. New Content
Season 5 will begin and Season 4 will end after maintenance on 28 Nov. When the new season begins all ranking data related to rank matches as well as current battle stats and historical data will be cleared. Players that participated in rank matches can claim season rewards according to tiers:
Champion: Adv. supply tickets x50, season-exclusive reward - Dragon Warrior set, S4 Master Medallion;
Diamond: Adv. supply tickets x33, season-exclusive reward - Dragon Warrior set, S4 Master Medallion;
Platinum: Adv. supply tickets x25, season-exclusive reward - Dragon Warrior set;
Gold: Adv. supply tickets x16, season-exclusive reward - Dragon Warrior set;
Silver: Adv. supply ticket x8;
Bronze: Adv. supply ticket x5.
The daily S4 Training Points sale will end at the beginning of the new season;
New feature allowing the customization of the color of crosshairs has been added. Players can change the crosshair color of unscoped crosshairs, and red-dot, holographic, 2x, 4x, 8x scopes. There is a total of 6 color schemes to choose from;
2. Experience Optimization
G-Launchers have been improved. The trajectory of bolts fired by the crossbow has been adjusted, reducing the drop in descent. The trajectory of grenades fired by the crossbow has been adjusted, the velocity notably increased and the drop in decent reduced. Delayed detonation has also been reduced from 3 to 2 seconds;
The game’s backpack interface has been improved. The size of the button and trigger zone has been enlarged and usability improved. When the backpack is opened, the item pick-up list will be displayed on the left-side of the screen to conveniently pick up items;
Auto pick-up speed has been increased;
Optimized the switch-driver logic in Death Race Mode. Passengers can send a request to change seats with the driver who will receive a prompt. If the driver does not take action before the countdown finishes, seats will be changed automatically after the countdown ends.
3. Optimized UI
The Special Training Mission has been optimized. When tasks have been completed and the reward for said task has been claimed, a ‘Completed’ sign will be displayed;
4. Bug Fixes
Repaired an issue where the camera shot goes through walls when players in first-person view are shooting while leaning;
Repaired an issue concerning the adaptation of the Vivo Y83 and Lenovo Z5 phone models;
Repaired an issue where some sprays drop when in battle;
Repaired an issue where the background music for the Future Sight lobby theme couldn’t be turned off;
Repaired an issue where Weekly Special Offer was translated as Weekly Pass in the description for tasks in the Boot Camp.
Survivor News #36, November 26th
Anti-Cheaters Update (11/23)
>A New Hardware Detection method has been developed to scan players' system configurations for third party programs.
>We will continue to update you on the latest measures being taken to fight against hackers, although we cannot fully divulge the measures we are taking as it only helps hackers.
>We will fight the cheaters together!
Original Message
Attention Survivors!
We wanted to let everyone know that we are continuing to take the offensive on cheaters within Rules of Survival! It will not be tolerated. Beyond banning, we are further testing out new methods to prevent and identify cheaters/illegal gameplay before it harms your experience.
Over the past week we have found hackers to be using a modified NPK file to allow them to take unfair advantages within Rules of Survival. (This includes no-recoil, high scope, faster parachute, etc.)
The following adjustments to our anti-cheating systems have been made to compensate.
-We have reinforced the protections in place around the NPK file to prevent a modified version from being used. If it is modified in anyway, an internal mechanism will activate to identify the illegal file and player.
-We are starting to test an AI Image Recognition System to automatically identify cheating by analyzing the imagery of players' gameplay. This is still in the early stages but hope it will further protect the fair experience we wish to give to all players.
We also wish to thank the community for all their support during this time and let players know how they can help us stop cheaters.
-Players may Report Users* In-game, through our Official Discord Server, or on our Forums for Cheating/Hacking at:
https://rulesofsurvival.16163.com/thread-5167-1-1.html
*You May Also Report websites/organizations that advertise cheats through the above link.
-Players may Appeal Bans (If they believe they have been wrongly accused) at:
https://rulesofsurvival.16163.com/thread-5164-1-1.html
Click here for The Partial Banned Survivor List, out of a Total of 586,341 Banned Survivors in the past week.
In-Game Issues
Not Receiving Diamonds
Status:
Some users have experienced not receiving Diamonds after purchase. We are currently investigating what is causing the issue, however there is a record of it recorded on our system once payment is made, nothing is lost.
Recommendation:
If you are a PC User:
The issue may be fixed by tapping to scan the payment again with your mobile phone but Do Not Pay Again. Then cancel out. This may help to refresh the system. If the issue persists, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, along with any relevant information about your payment.
If you are a Mobile User:
You will need to submit a support ticket in-game through the CS Center, you can find this by going to Settings.
Other In-Game Issues
1. If you are a Mobile User and experience any other in-game issues, it is best to to go "Settings" & "CS Center" and submit a support ticket (This includes issues with purchases, or lost guest accounts, however please follow the previous links for Ban Appeals).
2. If you are a PC User, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, and your issue.
Rules of Survival Dev Team
Patch Notes On November 21st 2018 | New Mode Demolition Expert Online!
Attention Survivors:
Rules of Survival will be updated from Nov. 20-21 with the aim of improving your gaming experience. Check maintenance times below to see when it takes place in your region.
The maintenance times above are subject to change, but we will do our upmost to get back up and running ASAP
1. New Content
ROS Ca$h'n Shoot（Beta）mobile Asian Server is now available.
Players can earn points according to scores obtained in matches each evening. The top 10,000 players on weekly points rankings can obtain gold bar rewards.
Gold bars can be used to draw supplies. Also, they can be exchanged for cash. (Cannot be exchanged during test period)
Gold Mode+ game mode has been changed. This week's game mode is Demolition Expert. Large amounts of explosive weapons have been added, including RPG launchers, MGLs, G-Launchers, etc.
2. Experience Optimization
Newly added RPG launchers and ACR Rifle on Ghillie Island. Slightly increased the number of RPG launchers on Fearless Fiord.
Newly added a air supply box containing RPG launchers in-game. In addition to RPG launchers and its ammo, the new air supply box will randomly contain one of the following four advanced items, lv. 3 helmet, lv. 3 body armor, ghillie suit or cardio tonic.
Optimized backpack experience. Reduced the coverage of backpacks to allow for a wider visual field. The backpack tabs have been changed to Items and Looks. All in-game items including medicine have been placed in the Item tab. Personal looks can be viewed in the Look tab.
3. Optimized UI
Optimized My Page. Players can go to other players’ My Page by tapping on the drop-down menu after clicking the avatars of other players;
Increased the download speed of photos after going to My Page;
Optimized the distinction portal in the lobby. Newly added the a ‘Hide’ button. Click it to hide the distinction interface and click again to expand. The height of the distinction mission bar will no longer change according to the number of missions;
Optimized login interface. When players log in to the game, the system will automatically choose the server which was selected by last time. Meanwhile, the corresponding character info. will be displayed on the server selection interface.
A tag with a hint has been added to Boot Camp to facilitate the claiming of tasks.
4. Bug Fixes
Fixed an issue concerning the new lobby theme - Future Sight where a message appears regarding a purchase limit. Now it will directly go to the VIP interface.
Fixed an issue where some players are unable to complete tasks on level 70 in the Boot Camps drill manual.
Fixed the wrong reward number in the Celebration’s event description.
Repaired an issue where players were brought to the wrong advertisement page when playing H5 mini-game.
Fixed reward abnormalities of some Anniversary Celebration events.
Corrected erroneous translation of discount info. on the Anniversary Celebration interface.
Survivor News #35, November 19th
Anti-Cheaters Update (11/16)
1. We've improved the ability to monitor & detect 3rd party programs that overlap the gameplay window.
2. We are still improving the recently introduced AI Image Recognition System.
3. We understand many players are upset with Cheater Reports showing, "Temporary Suspension". These accounts are continually monitored and if enough evidence is detected by the system, further punishments will be given, including but not limited to permanent account ban.
>There will be more updates coming soon, please stay tuned, and thank-you for everyone's support!
>We will fight the cheaters together!
Original Message
Attention Survivors!
We wanted to let everyone know that we are continuing to take the offensive on cheaters within Rules of Survival! It will not be tolerated. Beyond banning, we are further testing out new methods to prevent and identify cheaters/illegal gameplay before it harms your experience.
Over the past week we have found hackers to be using a modified NPK file to allow them to take unfair advantages within Rules of Survival. (This includes no-recoil, high scope, faster parachute, etc.)
The following adjustments to our anti-cheating systems have been made to compensate.
-We have reinforced the protections in place around the NPK file to prevent a modified version from being used. If it is modified in anyway, an internal mechanism will activate to identify the illegal file and player.
-We are starting to test an AI Image Recognition System to automatically identify cheating by analyzing the imagery of players' gameplay. This is still in the early stages but hope it will further protect the fair experience we wish to give to all players.
We also wish to thank the community for all their support during this time and let players know how they can help us stop cheaters.
-Players may Report Users* In-game, through our Official Discord Server, or on our Forums for Cheating/Hacking at:
https://rulesofsurvival.16163.com/thread-5167-1-1.html
*You May Also Report websites/organizations that advertise cheats through the above link.
-Players may Appeal Bans (If they believe they have been wrongly accused) at:
https://rulesofsurvival.16163.com/thread-5164-1-1.html
Status:
Some users have experienced not receiving Diamonds after purchase. We are currently investigating what is causing the issue, however there is a record of it recorded on our system once payment is made, nothing is lost.
Recommendation:
If you are a PC User:
The issue may be fixed by tapping to scan the payment again with your mobile phone but Do Not Pay Again. Then cancel out. This may help to refresh the system. If the issue persists, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, along with any relevant information about your payment.
If you are a Mobile User:
You will need to submit a support ticket in-game through the CS Center, you can find this by going to Settings.
Other In-Game Issues
1. If you are a Mobile User and experience any other in-game issues, it is best to to go "Settings" & "CS Center" and submit a support ticket (This includes issues with purchases, or lost guest accounts, however please follow the previous links for Ban Appeals).
2. If you are a PC User, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, and your issue.
Rules of Survival Dev Team
Patch Notes On November 14th 2018 | Several Gaming Optimizations
Attention Survivors:
Rules of Survival will be updated from Nov. 13-14 with the aim of improving your gaming experience. Check maintenance times below to see when it takes place in your region.
The maintenance times above are subject to change, but we will do our upmost to get back up and running ASAP
1. New Content
- Able to switch quickly between scopes. When multiple scopes that can be attached to the weapon players are carrying are available, players can now quickly switch between scopes using the hotkey on the battle interface;
- New controls have been added for when the parachute is deployed. Swiping no longer affects the direction, but only changes the camera angle. Use the left thumbstick to move and turn. Players can change parachute controls in settings;
- Added audio cue display that is shown on the minimap. Players can change this display in settings;
- A new interface has been added allowing players to choose between Classic Mode and Assist Mode after a newly created character has completed the tutorial. Players can change controls at any time in settings and can modify each setting individually;
2. Experience Optimization
- Improved the auto open door experience. Time needed to open and close doors has been shortened;
- Modified the durability of the riot shield. The maximum durability for lv. 1, 2 and 3 riot shields have been greatly decreased;
- Improved performance after falls from heights. The length of time characters freeze after falls from heights has been decreased. Falls from extreme heights no longer result in characters entering the prone state;
- Optimized the logic causing the attachments of firearms that are replaced or discarded to be dropped. If a weapon with attachments in the current game is discarded, the attachments will be placed in the backpack, but if there is no space, attachments will be discarded;
- The special distinction game mode has been expanded. When the highest level for special distinction has been reached, continual leveling up will trigger the compensation mechanism, which allows players to claim additional training medals. The specific amount of compensation remains the same as previous seasons;
- The journey system now records Blitzkrieg and Custom Room matches;
- Equipped medallions can now be displayed when loudspeakers are used to speak on the global channel;
3. Optimized UI
- A function marking your current position has been added when you enlarge the minimap in battle. A seekbar and slider has been added to the right of the enlarged map, which allows players to change the size of the minimap;
- The lobby portal has been improved by adding dynamic effects to the reveal button;
- Fearless Fiord and Firework Night lobby themes now support the display of the Pegasus Turbo motorbike skins.
4. Bug Fixes
- Repaired an issue concerning the adaptation of the Redmi 6 Pro, Vivo Z1 and Huawei Nova 3i phone models;
- Repaired an issue where the speed of vehicles, under certain circumstances, becomes abnormal;
- Repaired the abnormal display of some map elements after graphics have been changed;
- Revised incorrect translations;
- Repaired the abnormal display of Halloween frames belonging to some players;
- Repaired an issue preventing Samsung Galaxy Note 9 users from entering text.
ROS Devs Team
Survivor News #34, November 12th
Attention Survivors!
We wanted to let everyone know that we are continuing to take the offensive on cheaters within Rules of Survival! It will not be tolerated. Beyond banning, we are further testing out new methods to prevent and identify cheaters/illegal gameplay before it harms your experience.
Over the past week we have found hackers to be using a modified NPK file to allow them to take unfair advantages within Rules of Survival. (This includes no-recoil, high scope, faster parachute, etc.)
UPDATE (11/9)
1. We are strengthening the detection of underground cheats.
2. We are continuing to test the AI Image Recognition System.
Original Message
The following adjustments to our anti-cheating systems have been made to compensate.
-We have reinforced the protections in place around the NPK file to prevent a modified version from being used. If it is modified in anyway, an internal mechanism will activate to identify the illegal file and player.
-We are starting to test an AI Image Recognition System to automatically identify cheating by analyzing the imagery of players' gameplay. This is still in the early stages but hope it will further protect the fair experience we wish to give to all players.
We also wish to thank the community for all their support during this time and let players know how they can help us stop cheaters.
-Players may Report Users* In-game, through our Official Discord Server, or on our Forums for Cheating/Hacking at:
https://rulesofsurvival.16163.com/thread-5167-1-1.html
*You May Also Report websites/organizations that advertise cheats through the above link.
-Players may Appeal Bans (If they believe they have been wrongly accused) at:
https://rulesofsurvival.16163.com/thread-5164-1-1.html
Status:
Some users have experienced not receiving Diamonds after purchase. We are currently investigating what is causing the issue, however there is a record of it recorded on our system once payment is made, nothing is lost.
Recommendation:
If you are a PC User:
The issue may be fixed by tapping to scan the payment again with your mobile phone but Do Not Pay Again. Then cancel out. This may help to refresh the system. If the issue persists, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, along with any relevant information about your payment.
If you are a Mobile User:
You will need to submit a support ticket in-game through the CS Center, you can find this by going to Settings.
Other In-Game Issues
1. If you are a Mobile User and experience any other in-game issues, it is best to to go "Settings" & "CS Center" and submit a support ticket (This includes issues with purchases, or lost guest accounts, however please follow the previous links for Ban Appeals).
2. If you are a PC User, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, and your issue.
Rules of Survival Dev Team
Patch Notes On November 7th 2018 | Anniversary Celebration Promotion Online!
Attention Survivors:
Rules of Survival will be updated from Nov. 6-7 with the aim of improving your gaming experience. Check maintenance times below to see when it takes place in your region.
The maintenance times above are subject to change, but we will do our upmost to get back up and running ASAP
1. New Content
- VIP system online.
· Top up in-game to accumulate the top-up total. VIP level can be increased and exclusive VIP rewards claimed when the top-up amount reaches the VIP system's requirements!
- Collect anniversary celebrations to claim rewards
· Participate in rank matches from Nov. 7 - 28 and discover anniversary Celebrations on maps. Collect them to complete missions and claim anniversary-limited rewards.
· Recall veterans or invite new friends to RoS during the event and gain early access to exclusive rewards.
- Anniversary Celebration Promotion
· Players on the server can log in daily between Nov. 7 - 11 and claim 30 diamonds every day.
· Players will receive an additional 30% rebate in diamonds upon top-ups of any amount between Nov. 7 - 28.
· Each week, between Nov. 7 - 28, exclusive anniversary looks will be released that are available for a limited time. These looks are only available during the event.
· Work with players across the server for time-limited discounts on Advanced and Classic Supplies between Nov. 7 - 28.
- The Halloween event has ended. Zombie mode is now closed.
- Boot Camp is available. The Boot Camp event will begin when you first login after maintenance on Nov. 7; Boot Camp drill manuals will be unlocked everyday. Complete training tasks to claim rewards and earn points; Earn enough points and claim rewards, such as permanent looks, firearm skins, etc; The Boot Camp event will last 14 days. Please pay attention to event time to avoid missing event rewards; Players can spend 100 diamonds to upgrade drill manuals. Upgrade to claim additional task rewards and earn points, such as the permanent look, Kacey and the limited balloon parachute skin;
- Added auto pick up function. After auto pick is enabled suitable items will be picked up according to players' equipment when there are items around that can be picked up. Auto pick up is triggered around opened boxes. The default setting for this function is disabled. Players can activate this function in settings and can also set the type, number and priority of items to be auto picked up;
- The Gold Mode+ game mode has been changed. This week's game mode is Bonanza. A large number of advanced weapons and supplies are available on maps;
2. Changed end time of Season 4
- The end time of Season 4 has been changed to Nov. 28;
3. Weapons Modification
- Firearm modification: ACR damage has been reduced; AR15 damage has been slightly increased and recoil slightly decreased; PP19 damage has been slightly increased and magazine capacity has been increased; Vector magazine capacity has been increased;
- The game mechanics of the g-launcher has been modified. When a projectile is fired from the g-launcher and hits its target, its explosion will be delayed for three seconds (previously there was no delay). During this time the end of the arrow will flash. If a moving target is hit, the arrow and projectile will follow the object.
4. Experience Optimization
- The dynamic effect of the Area Lock option of Lock sprint has been improved. Every time the player drags the thumbstick to the designated area, the dynamic effect will disappear after a while;
- New control setting options added. Players can choose the basic control settings in Classic Mode and Assist Mode. Choosing Assist Mode will enable the following settings, Auto open and Auto pick up; Lock sprint's default setting is Area lock and steering is Steering mode. Players can change the settings of these two modes, but switching modes will change the player's existing control settings;
- The auto open door function has been improved. Now, doors open depending on whether or not the player is facing the door. Doors will only open automatically when the player is facing the door;
- Name Change card modification. The time during which players cannot change names after using a name change card has been reduced from 7 days to 1 day;
- Patch checking time that occurs when the game starts is reduced after update.
5. Optimized UI
- Increased degree of customization on the battle interface. Added functions allowing the customization of the size, placement and transparency of the minimap, firearms, ride, etc, buttons;
- The position of the area for Area Lock (lock sprint) is customizable. Players can modify its position in settings;
- Daily limited training points have been moved to the Daily Special Offers interface in Events to make it easier for players to buy training points;
- The background of the login interface has been changed to the dynamic Anniversary Celebration background.
6. Bug Fixes
- Fixed an issue on the Fearless Fiord map where no Celebrations dropped;
- Fixed an issue where there is a small chance, on some servers, of not being able to receive diamonds in Diamond Mode.
- Fixed an issue where the countdown for the Halloween event on some players' client is incorrect;
- Fixed an issue regarding the abnormal display of some player's points.
ROS Devs Team
Survivor News #33, November 5th | Anti-Cheaters Update
Attention Survivors!
We wanted to let everyone know that we are continuing to take the offensive on cheaters within Rules of Survival! It will not be tolerated. Beyond banning, we are further testing out new methods to prevent and identify cheaters/illegal gameplay before it harms your experience.
Over the past week we have found hackers to be using a modified NPK file to allow them to take unfair advantages within Rules of Survival. (This includes no-recoil, high scope, faster parachute, etc.)
The following adjustments to our anti-cheating systems have been made to compensate.
-We have reinforced the protections in place around the NPK file to prevent a modified version from being used. If it is modified in anyway, an internal mechanism will activate to identify the illegal file and player.
-We are starting to test an AI Image Recognition System to automatically identify cheating by analyzing the imagery of players' gameplay. This is still in the early stages but hope it will further protect the fair experience we wish to give to all players.
We also wish to thank the community for all their support during this time and let players know how they can help us stop cheaters.
-Players may Report Users* In-game, through our Official Discord Server, or on our Forums for Cheating/Hacking at:
https://rulesofsurvival.16163.com/thread-5167-1-1.html
*You May Also Report websites/organizations that advertise cheats through the above link.
-Players may Appeal Bans (If they believe they have been wrongly accused) at:
https://rulesofsurvival.16163.com/thread-5164-1-1.html
Status:
Some users have experienced not receiving Diamonds after purchase. We are currently investigating what is causing the issue, however there is a record of it recorded on our system once payment is made, nothing is lost.
Recommendation:
If you are a PC User:
The issue may be fixed by tapping to scan the payment again with your mobile phone but Do Not Pay Again. Then cancel out. This may help to refresh the system. If the issue persists, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, along with any relevant information about your payment.
If you are a Mobile User:
You will need to submit a support ticket in-game through the CS Center, you can find this by going to Settings.
Other In-Game Issues
1. If you are a Mobile User and experience any other in-game issues, it is best to to go "Settings" & "CS Center" and submit a support ticket (This includes issues with purchases, or lost guest accounts, however please follow the previous links for Ban Appeals).
2. If you are a PC User, please send an e-mail to gamerulesofsurvival@service.netease.com and include your in-game name/ID, Server, and your issue.
