Shadow Arena cover
Shadow Arena screenshot
Genre: Strategy

Shadow Arena

April 15 (Fri) Update Details



Here are the updates made to Shadow Arena during the maintenance on April 15 (Fri).

* Patch Size: Approx. 88.65 MB

Check out the details below, and we will see you in the Arena!






■ Hero



| All
- Fixed the issue where Quick Reflexes (Z) could not be used immediately from in a fallen state.






| Red Moon (R)
- Changed the super armor effect to invincibility.
- Removed HP recovery description from the skill description.






| Phantom Raven (RMB)

- Decreased cooldown from 8 sec to 7sec.





| Heart Stab (Q)

- Increased cooldown from 6 sec to 8 sec.


| Mirage (E)
- Increased cooldown from 7 sec to 8 sec.


| Thunder Rip (F)
- Increased cooldown from 10 sec to 11 sec.






| Arrow Storm (E)
- Increased the time it takes until an additional strike is performed.


| Shower of Arrows (R)
- Fixed the issue where an abnormal skill would be activated upon using skill in non-combat sprint state.





| Corpse Cut (Q)
- Fixed the issue where skill would not connect into combo on successful hits.


| Iron Pulverizer (F)
- Fixed the issue where skill would not connect into combo on successful hits.







| Radiant Pursuit/Sacred Barrier (Q)

- Added HP Recovery effect upon using Sacred Barrier (Patience Stance).
> HP Recovery +200 per 3 sec
- Increased the increase DP effect of Sacred Barrier (Patience Stance) from 50 to 100.


| Blades of Retribution/Breath of Elion (E)

- Added super armor effect to Breath of Elion (Patience Stance).
- Changed so Breath of Elion (Patience Stance) cannot be used while moving.


| Radiant Slash/Shield Throw (F)

- reduced cooldown of Glaring Slash (Courage Stance) from 12 sec to 10 sec.
- Added a DP effect on the first hit of Glaring Slash (Courage Stance).






| Scale Ripper (RMB)

- Decreased cooldown from 13 sec to 10 sec.


| Skull Crusher (Q)
- Decreased cooldown from 10 sec to 8 sec.
- Changed to immediately send forth an energy wave while charging when you press LMB or Q again.


| Heart Gouge (R)
- Decreased cooldown from 24 sec to 20 sec.






| Hell Flower (RMB)

- Decreased cooldown from 10 sec to 8 sec.


| Crimson Nether Flower (E)
- Added super armor effect while attacking.


| Third Blade (F)
- Decreased the maximum number of hits from 3 to 2 hits.
- Increased the damage from 683% to 723%.


| Nimbus Stride (R)
- Increased the attack range from 4.5m to 5m.
- Decreased cooldown from 28 sec to 24 sec.






| Earth Alchemy Stone (RMB)

- Decreased cooldown from 6 sec to 5 sec.


| Rockwind (E)
- Decreased cooldown from 18 sec to 15 sec.


| Rock Explosion (F)
- Decreased the time until skill is activated by 0.2 sec.


| Forbidden Alchemy (R)
- Decreased cooldown from 80 sec to 24 sec.






| Altar Destroyer (E)

- Decreased cooldown from 12 sec to 8 sec.


| Volcanic Leap (F)
- Changed to quickly charge forward and attack upon using skill.


| Avalanche (R)
- Decreased cooldown from 20 sec to 18 sec.






| Third Blade: Searing Flash (F)

- Fixed the issue where the cooldown of other skills would only be reduced by 1 sec upon successfully targeting Shooting Star.





| Heilang (RMB)
- Fixed the issue where the HP Recovery level was stated as 1000 but only 780 was being applied. - Increased the HP Recovery level from 1000 to 1200.


| Crow: Shoo! (E)
- Fixed the issue where an abnormal skill would be casted upon using skill in non-combat sprint state.


| Heilang’s Territory (R)
- Fixed the issue where HP Recovery level was stated as 1000 but only 780 was being applied.
- Increased HP Recovery from 1000 to 1500.





- Fixed the issue where knockdown instead of blowback would be applied on opponents upon using Dark Shift.


| Laytenn (R)
- Decreased cooldown from 60 sec to 40 sec.







| Harbinger's Scythe (RMB)
- Changed so super armor is applied when using skill with the power of Quturan.


| Frightening Crow (R)
- Added super armor effect.
- Increased attack range from 3.5m to 4m.
- Removed the motion that moves backward upon using skill.






| Helix Slash (E)
- Fixed the issue where an abnormal skill would be used upon using skill in non-combat sprint state.






| Sacred Shield (RMB)
- Increased guard capacity by 20%.
- Decreased cooldown from 6 sec to 4 sec.
- Increased HP Recovery from 300 to 500.


| Righteous Torment (Q)
- Added DP effect on charge.
- Increased attack range from 4.5m to 5m.


■ Deathmatch


| Assist Feature
- Added a system that records the number of kill assists.
> Kill/Death/Assist stats can be checked at the top left corner of the game screen.


| Shop Feature
- Added the Shop (B) feature in Deathmatch mode.
> You can access the Shop by pressing (B) to purchase or sell items of your choice.
> Item information and Kill/Death/Assist information can be viewed from the combat status board (Tab).
- Changed to start with 5,000 Token at the start of the game.
- Obtain 300 Tokens upon defeating an enemy and 60 Tokens for a party member.


| Shadow Shrine
- Changed the total participant number of players from 10 to 6.
- Changed the objective points from 200 points to 120 points.


| Extraction Mill Altar
- Changed the total participant number of players from 10 to 8.
- Changed the objective points from 200 points to 150 points.


■ Additional Fixes

- Adjusted the location of the casting gauge UI and skill UI to prevent it from overlapping.
- Center aligned the hero illustration in the Hero information screen located at the bottom of the in-game screen.
- Changed so Shadow Lords no longer drops the following items.
> Shadow Lord Armor, Shadow Lord Shoes, Damaged Shadow Lord Armor, and Damaged Shadow Lord Shoes





▶ Check out Currently Known Issues

Click the link above to view the known issues that are currently being investigated by the developers.

We are currently working to resolve these issues, and we will update players through the linked page as soon as an issue is resolved.

Thank you.

[Complete] April 15 (Fri) Temporary Game Service Maintenance




The maintenance is now finished and you can now access the game.
Thank you for your patience during the maintenance.

We have sent you compensation as a token of our apology for the inconvenience you may have experienced.
[table][tr][td]
Maintenance Compensation Details
- Who is eligible: Accounts created before the maintenance
- Compensation: 1,000 silver
- Expiration Date: April 22, 2022 (Fri) 23:59 (UTC+9)

* Note

- Your compensation has been sent to your in-game mail. If you do not receive the compensation before the expiration date, it will expire and you will no longer be able to collect it.
[/td][/tr][/table]



We will be undergoing a temporary maintenance on April 15, 2022 (Fri).
During the maintenance, you will be unable to access the game.



Game Maintenance



- Game Maintenance Target: All servers
- Game Maintenance Schedule:
> April 15, 2022 (Fri) 00:00 - 01:00 (PDT)
> April 15, 2022 (Fri) 09:00 - 10:00 (CEST)
> April 15, 2022 (Fri) 10:00 - 11:00 (MSK)
- Maintenance Details:
> [Deathmatch] Added Assist feature
> Adjusted balance for certain Heroes and added a Shop feature.
※ Details regarding the update will be shared through patch notes.
- Game Maintenance Impact : Unable to access the game

Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.



Thank you.




April 14 (Thu) Update Details




Here are the updates made to Shadow Arena during the client update on April 14 (Thu).
* Patch Size: 434.94 KB (Approx)

Check out all the details below, and we will see you in the arena!



■ Fixes & Improvements



- [Deathmatch] Adjusted the objective points required to win from 150 pts to 200 pts.
- [Deathmatch] Fixed the issue where occassionally you could not access the game.
- [Main Lobby] Removed the Quick Start button temporarily.



▶ Check out Currently Known Issues

Click the link above to view the known issues that are currently being investigated by the developers. We are currently working to resolve these issues, and we will update players through the linked page as soon as an issue is resolved.

Thank you.




April 6 (Wed) Game Service and Website Maintenance




We will be performing our scheduled maintenance on April 6, 2022 (Wed) for our game and website services.

During this time, the services undergoing maintenance will be temporarily unavailable.
Please refer below for more information regarding the maintenance.



Game Maintenance



- Game Maintenance Target: All server
- Game Maintenance Schedule:
> April 5, 2022 (Tue) 19:00 - 23:00 (PDT)
> April 6, 2022 (Wed) 04:00 - 08:00 (CEST)
> April 6, 2022 (Wed) 05:00 - 09:00 (MSK)

- Game Maintenance Impact : Unable to access the game
[table][tr][td]
■ Maintenance Compensation Details
- Preseason begins
- [Trio] Remove from main mode
- [Deathmatch] Add Jump Gate and Practice/Shadow Specter
- Improve to allow attack and use of skill during non-combat sprint
- Split basic attacks into spot on basic attack and forward basic attack
[/td][/tr][/table]

Web Maintenance



- Maintenance Target: Official Website
- Maintenance Schedule :
> April 5, 2022 (Tue) 19:00 - 21:00 (PDT)
> April 6, 2022 (Wed) 04:00 - 06:00 (CEST)
> April 6, 2022 (Wed) 05:00 - 07:00 (MSK)
- Website Maintenance Impact: Unable to access all services within the official website

[table][tr][td]
Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.
[/td][/tr][/table]



Thank you.


[Complete] Pearl Abyss Website Stabilization


 

We would like to inform you that the Pearl Abyss Website will undergo a stabilization process on March 30 (Wed) from 17:00 to 18:00 (UTC+9).
Please understand that logging in through the launcher may not be seamless during this time.

We will do our best to provide you with a more stable service.

Thank you.

Changes to the Privacy Policy




Thank you for your continued love and support of Shadow Arena.

In order to safely manage our Players’ valuable personal information, we are making amendments to the Shadow Arena Privacy Policy.

Please refer below for the exact details.



■ Privacy Policy Amendments



- Amended Policy: Privacy Policy
- Applied Date (Effective from): April 27, 2022 (Wed)
- Primary Changes
> Removed Article 4 clause "2) Reasons for separating and preserving personal information of long-term inactive accounts"

- Amendments Details (English)
[table][tr][td]Article[/td][td]Before[/td][td]After[/td][/tr][tr][td]4. How long does Pearl Abyss retain the information and how is it deleted?[/td][td]
2) Reasons for separating and preserving personal information of long-term inactive accounts

In accordance with the Personal Information Protection Act and corresponding enforcement decree in the Republic of Korea, accounts that have not logged into the official website for 12 consecutive months will be converted to inactive accounts. The company will acknowledge relevant users 30 days before taking the action that his/her personal data will be eliminated or separately stored.
[/td][td](Removed)[/td][/tr][/table]

[table][tr][td]Privacy Policy Before Changes[/td][td]Privacy Policy After Changes[/td][/tr][tr][td][View Privacy Policy][/td][td][View Privacy Policy][/td][/tr][/table]
* If you do not reject the amended Privacy Policy by the effective date of April 27, 2022 (Wed), you will be deemed as consenting to all changes.

* If you do not agree to the changes made to the Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.
* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.


Thank you.


Beta Season 8: Main Update Notice




Greetings, this is the Shadow Arena Development Team.

It seemed like just yesterday that it was the beginning of a new year, and no sooner, spring has sprung as we approach the last week of March.
We are glad to greet our players with the discussions we had from the last developer notes announced at the beginning of Beta Season 8. In this developer note, we would like to share the issues that we have been facing and possible solutions to these issues with our players.

1. Add Deathmatch as a main mode
> Reduce frustration that arises from dying / Sense of shared achievement on victory with your team

2. Skill Reworks
> Remove Mastery (Combat/Sub) and adjust the total number of available skill slots to 5.

3. Changes to Stamina/Recovery Management
> Changes to playstyle with the introduction of a new style of battle.



1. Add “Deathmatch” as a main mode


Reduce frustration that arises from dying / The sense of shared achievement on victory with your team.


One of the most mentioned feedback we got from players was that the gameplay was difficult for new players to get adjusted to. And for this, we implemented changes such as introducing AI bots, improving tutorials so that players could get a better gist of the feel for combat. And with this, Death Match which was available only on Custom mode will now be set apart as a main mode.

Previously, deathmatch mode was beneficial as players could: try out various Heroes in a short amount of time, engage in teamwork-focused play rather than flying solo in claiming victory, and avoid matches concluding abruptly due to making one wrong move. We have considered ways to maximize the positive aspects but were hesitant due to increasing its access to possible issues such as matching not proceeding smoothly if Deathmatch/Solo/Trio were set apart as separate main modes. Thus, these features were limited to Custom mode.


However, the beneficial elements of death match mode were considered to relieve the frustration on dying and allow beginner players to experience excitement through claiming victory through teamwork, then naturally adjust to the overall gameplay in the end. So going forward, Deathmatch will now be available for access in the main lobby. We hope that players can get a lot of use of this feature to ones liking.


2. Skill Reworks


Remove Mastery (Combat/Sub) and adjust the total number of available skill slots to 5.

This element may be one of the most important changes announced in this developer note.
We will temporarily remove the Combat/Sub Mastery feature in this update.

Many players have mentioned the problematic aspects of the Mastery.
The Mastery was initially designed to maximize the fun in strategical gameplay in battle through the picking and choosing of skills that fit each Hero’s characteristics with various situations in mind. However, although the selection of skills granted flexibility, switching of skills was not available during a match, which lead to players selecting the “most versatile skills.”

So, we decided to temporarily remove the Mastery skills to bring on a smarter solution. This change will add more flexibility to skill usage and relieve the up/down compatibility issue that exists in the current state of the game.

But we understand that the defining feature of Shadow Arena is the action-packed fun and thrill that comes from performing powerful combos.

Although we are removing Mastery skills from the game, we thought of ways to retain elements of Shadow Arena at its unique best. So, we came to the solution of adjusting the number to 5 unique skills for each Hero.

We believe these changes will bring more excitement to psychological battles unique to Shadow Arena, and make performing combos even more exciting.

Lastly, a new skill “Quick Reflexes,” will be introduced as a general skill.
This skill can be used on a similar note to “Dark Shift,” where players can evade and turn around a dangerous situation into an opportunistic chance to overpower the opponent.


3. Changes to Stamina/Recovery Management


Changes to playstyle with the introduction of a new style of battle

Stamina is used for sprinting, jump sprint, sprint jump attack, skills, and various actions performed by heroes in the game. But it was difficult to calculate the exact amount of when and how stamina was used. As a result, the only way to gauge stamina was through gameplay. We realized that it was a source of inconvenience, and decided to take the following steps to improve on this matter.

> All Jump actions will use the same amount of stamina
10 stamina will be consumed when performing all jump actions: jumping on the spot, jumping when moving, and jumping when sprinting. Currently, the amount of stamina consumed within each type of jump was different even though they were all a part of the jump action. And a different set amount of stamina was consumed when stamina was below a certain level. This update aims to eliminate the inconvenient aspects of unnecessary stamina use by unifying the consumption levels.

> Stamina no longer recovers when using skills
Currently, stamina is recovered even when heroes use the same skills (charge, slash, etc.) and some skills do not recover stamina.
This system was originally designed after having considered the unique traits of each hero. However, with the balance patches being performed, we felt that it made things unfair between heroes. So we have come to the solution that heroes will no longer recover stamina when using skills.

> Cover more grounds with less stamina
Players will now only use 1/10 of their stamina when sprinting compared to before, which will allow them to cover more grounds. Also, players will switch to a non-combat sprint (tentatively) when sprinting for a certain amount of time to move faster.

We believe that stamina management will play a big role in battle outcomes when these features get added.



This concludes the concerns and the solutions on these matters.

We decided that these changes needed to be thoroughly evaluated, and the reason why the maintenance was postponed to March 25 (Fri).

We understand that large changes in the middle of the season can be inconvenient. But as announced earlier at the start of the season, our focus is purely on introducing more diversity to the Arena, so we ask for your understanding in this matter.

The Shadow Arena team will continue working towards bringing out the best qualities of our game.

Thank you.

March 23 (Wed) Pearl Abyss Account Website Maintenance




We will be undergoing maintenance on March 23, 2022 (Wed).

During the maintenance, you will be unable to access the following services.



■ Web Maintenance


- Maintenance Target: Pearl Abyss Account Website
- Maintenance Period:
> March 23, 2022 (Wed) 02:00 - 04:00 (PDT)
> March 23, 2022 (Wed) 10:00 - 12:00 (CET)
> March 23, 2022 (Wed) 12:00 - 14:00 (MSK)
- Maintenance Impact:
> Unable to use any service on the Pearl Abyss Account Website.
> Unable to log in to the launcher.
* You will be limited from logging in to the launcher while the Pearl Abyss Account Website is under maintenance. However, your connection to the game will not be influenced if you began playing Shadow Arena before the maintenance started.

[table][tr][td]
Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
[/td][/tr][/table]


Thank you.




March 25 (Fri) Game Service and Website Maintenance




We will be performing our scheduled maintenance on March 25, 2022 (Fri) for our game and website services.

※ The maintenance that was originally scheduled on March 23 (Wed) has been postponed to March 25 (Fri) due to internal circumstances.
We'll be sure to share more details through the Developer Notes scheduled for announcement on March 23 (Wed) March 24(Thu)(Extended).
Thank you for your cooperation.

During this time, the services undergoing maintenance will be temporarily unavailable.
Please refer below for more information regarding the maintenance.



Game Maintenance



- Game Maintenance Target: All server
- Game Maintenance Schedule:
> March 24, 2022 (Thu) 19:00 - 23:00 (PDT) March 25, 2022 (Thu) 01:00 (PDT) (Extended)
> March 25, 2022 (Fri) 03:00 - 07:00 (CET) 09:00(CET) (Extended)
> March 25, 2022 (Fri) 05:00 - 09:00 (MSK) 11:00 (MSK) (Extended)

- Game Maintenance Impact : Unable to access the game
[table][tr][td]
■ Maintenance Compensation Details
- Add Deathmatch mode
- Add Light of Ascension spawn point
- Add a catalyst that can detonate bombs
- Monster balance adjustment for the Shadow Lord Margord
- Change Black Spirit skill
- Adjust balance and HP of Heroes
- Add new skill slot
- Remove Mastery
- Change Stamina management
[/td][/tr][/table]

Web Maintenance



- Maintenance Target: Official Website
- Maintenance Schedule :
> March 24, 2022 (Thu) 19:00 - 21:00 (PDT)
> March 25, 2022 (Fri) 03:00 - 05:00 (CET)
> March 25, 2022 (Fri) 05:00 - 07:00 (MSK)
- Website Maintenance Impact: Unable to access all services within the official website


[table][tr][td]
Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.
[/td][/tr][/table]



Thank you.


Changes to the Privacy Policy




Thank you for your continued love and support of Shadow Arena.

In order to safely manage our Players’ valuable personal information, we are making amendments to the Shadow Arena Privacy Policy.

Please refer below for the exact details.



■ Privacy Policy Amendments



- Amended Policy: Privacy Policy
- Applied Date (Effective from): March 18, 2022 (Fri)
- Primary Changes
> Article 3 – 3: Change and add cosignee names between partners and service provider
> Translation revisions.

- Amendments Details (English)

[Before Amendement]
Who does Pearl Abyss share your information with?
3) Partners and service providers

Black Desert Korea Service
[table][tr][td]
Consigned Company
[/td][td]
Consigned Duties
[/td][td]
Location
[/td][/tr][tr][td]
Payletter Inc.
[/td][td]
Identity verification and payment tasks - Re-entrusted agency: SK M & Services Co., Ltd.: Support customer counseling related to payment
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
Metanet Mplatform
[/td][td]
Deliver notices, perform customer support and outbound tasks related to giveaway shipping

[/td][td]
Republic of Korea
[/td][/tr][tr][td]
Epic Games S.a.r.l.
[/td][td]
Detect and block hacking and malicious behaviors through service data analysis

[/td][td]
Luxembourg
[/td][/tr][tr][td]
SUREM Co., Ltd.
[/td][td]
Provide and manage a message transmission system

[/td][td]
Republic of Korea
[/td][/tr][/table]


Black Desert NA/EU Service
[table][tr][td]
Consigned Company
[/td][td]
Consigned Duties
[/td][td]
Location
[/td][/tr][tr][td]
Epic Games S.a.r.l.
[/td][td]
Detect and block hacking and malicious behaviors through service data analysis
[/td][td]
Luxembourg
[/td][/tr][tr][td]
Paymentwall Ltd.
[/td][td]
Payment tasks
[/td][td]
England
[/td][/tr][tr][td]
MoGi Group Ltd
[/td][td]
Providing customer service, handling complaints, sending matters of notification
[/td][td]
Ireland
[/td][/tr][/table]


Shadow Arena
[table][tr][td]
Consigned Company
[/td][td]
Consigned Duties
[/td][td]
Location
[/td][/tr][tr][td]
Epic Games S.a.r.l.
[/td][td]
Detect and block hacking and malicious behaviors through service data analysis
[/td][td]
Luxembourg
[/td][/tr][tr][td]
Payletter Inc.
[/td][td]
Identity verification and payment tasks (within Republic of Korea region)


(Re-entrusted agency: SK M & Services Co., Ltd.: Support customer counseling related to payment)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
Metanet Mplatform
[/td][td]
Deliver notices, perform customer support and outbound tasks related to giveaway shipping


(within the Republic of Korea)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
SUREM Co., Ltd.
[/td][td]
Provide and manage a message transmission system


(within the Republic of Korea)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
Elite Global
[/td][td]
Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks


(in English speaking regions)
[/td][td]
Philippines
[/td][/tr][/table]


[After Amendement]
Who does Pearl Abyss share your information with?
3) Partners and service providers
[table][tr][td]
Consigned Company
[/td][td]
Consigned Service Providers
[/td][td]
Consigned Duties
[/td][td]
Location
[/td][/tr][tr][td]
Epic Games S.a.r.l.
[/td][td]
Black Desert Korea Service

Black Desert NA/EU Service

Shadow Arena
[/td][td]
Detect and block hacking and malicious behaviors through service data analysis
[/td][td]
Luxembourg
[/td][/tr][tr][td]
Paymentwall Ltd.
[/td][td]
Black Desert NA/EU Service
[/td][td]
Payment tasks
[/td][td]
England
[/td][/tr][tr][td]
Mogi Group Ltd
[/td][td]

Black Desert NA/EU Service
[/td][td]
Providing customer service, handling complaints, sending matters of notification
[/td][td]
Ireland
[/td][/tr][tr][td]
Payletter Inc.
[/td][td]
Black Desert Korea Service

Shadow Arena
[/td][td]
Identity verification and payment tasks (within Republic of Korea region)



(Re-entrusted agency: SK M & Services Co., Ltd.: Support customer counseling related to payment)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
MetaM
[/td][td]
Black Desert Korea Service

Shadow Arena
[/td][td]
Deliver notices, perform customer support and outbound tasks related to giveaway shipping



(within the Republic of Korea)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
SUREM Co., Ltd.
[/td][td]
Black Desert Korea Service

Shadow Arena
[/td][td]
Provide and manage a message transmission system



(within the Republic of Korea)
[/td][td]
Republic of Korea
[/td][/tr][tr][td]
Elite Global
[/td][td]
Shadow Arena
[/td][td]
Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks



(in English speaking regions)
[/td][td]
Philippines
[/td][/tr][tr][td]
Gru Company
[/td][td]
Black Desert Korea Service

Black Desert NA/EU Service

Shadow Arena
[/td][td]
Giveaway delivery tasks
[/td][td]
Republic of Korea
[/td][/tr][/table]

[table][tr][td]Privacy Policy Before Changes[/td][td]Privacy Policy After Changes[/td][/tr][tr][td][View Privacy Policy][/td][td][View Privacy Policy][/td][/tr][/table]
* If you do not reject the amended Privacy Policy by the effective date of March 18, 2022 (Fri), you will be deemed as consenting to all changes.
* If you do not agree to the changes made to the Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.
* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.



Thank you.