■ Event Details - Get Hot Time benefits by playing the game at Hot Times during the event period.
■ To Note ※ The event schedule and rewards may be subject to change. ※ If the Hot Time Event is not active, please restart the game. ※ You can only receive Hot Time benefits during the event period and Hot Times. ※ Character EXP on Kill Amplification/Increase Character EXP on Kill buff does not affect the Rune Master EXP.
■ Event Details - You can obtain rewards through your mailbox by logging into the game during the event period, once per account. - You must obtain your rewards directly through your mailbox, and obtained rewards will be sent to your Bag.
■ Event Rewards - Fruit of Growth x3
■ How to Participate - Log into the game and obtain your rewards through your mailbox.
■ To Note ※ You can obtain rewards through your mailbox by logging into the game during the event period. ※ You must obtain your rewards directly from your mailbox, and obtained rewards will be sent to your bag. ※ Login rewards that are not obtained within the mail expiry time will expire and disappear. ※ The rewards will only be sent once per account, and the mail will be stored for 3 days (72 hours). ┗ You can only obtain the reward from either Standard or Season Mode.
Please check the event period and we hope you embark on fun adventures in UNDECEMBER in this Mid-Autumn Event too!
Thank you.
Sept. 12 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Sept. 12 (Thu) to address identified issues.
Please refer to the following information for details.
Sept. 12 (Thu) Server Patch
1. Server Patch Schedule: Sept. 12 (Thu) 2024, 18:45（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details - The issue where Curse Effect is excessively applied when entering Hard Mode Chaos Dungeon has been fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway. We will always strive to maintain the quality and reliability of our services.
Thank you.
Boost Up Your Growth! Ddakji Raffle Event
Greetings, Rune Hunters.
As the weather gradually turns crisper, it truly feels as though the end of summer is approaching.
To boost up Rune Hunters’ growth in the crisp fall breeze, we have prepared the 'Boost Up Your Growth! Ddakji Raffle Event' where bountiful rewards can be obtained.
Please see below for more details.
◆ Boost Up Your Growth! Ddakji Raffle Event
■ Event Period - After the Sept. 12 (Thu) maintenance - until the Oct. 10 (Thu) maintenance
■ Event Details - Use 'Ddakji Draw Coins' to try the Ddakji Raffle and obtain rewards according to the grade of the ddakjis from the raffle. - Ddakjis are classified as Legendary, Unique, Rare, Magic, or Normal. There is a limited number of ddakjis that can be obtained each round. - Users can move to the next board after obtaining all ddakjis.
■ How to Participate - Press the [Event] button on the top-right part of the screen in the game. - Select a ddakji on the board to open it and obtain rewards according to the ddakji's grade. - 'Ddakji Draw Coins' are needed for the Ddakji Raffle. - A 'Cross Bomb' opens 1 ddakji above, below, left, and right of the bomb. - Gold is used and rewards are doubled when users participate in the Ddakji Raffle with the 'Double Chance' button on. - Double Chances can be used up to 3 times in 1 round, and Double Chances cannot be used for the current round if there are no remaining Double Chances. - When a Cross Bomb is selected while Double Chance is active, the range of obtained items increases.
Event Currency Information
■ Event Rewards
Rewards per Ddakji Grade
Clear Rewards ※ There are no additional Clear Rewards once all Clear Rewards are obtained, but Normal Ddakji rewards can be obtained.
■ Event Exclusive Item Drop Information ※ This item can be obtained by chance through all monsters on the field. ※ The special days designated during the event period are as below. Special Days: Sept. 14 / Sept. 15 / Sept. 16 / Sept. 17 / Sept. 18 / Sept. 21 / Sept. 22 / Sept. 28 / Sept. 29 Oct. 5 / Oct. 6
■ Items That Will Be Deleted After the Event Ends - Ddakji Draw Coin
■ To Note ※ Event details may be subject to change. ※ Event items that are not used will disappear after the Oct. 10 (Thu) maintenance. ※ Event items may be given through other events. ※ Notifications will be displayed if there is an insufficient amount of Ddakji Draw Coins, Gold, or Double Chances, and the Ddakji Raffle will not be available. ※ For more information on chances for chance-type items, please check the ▶Notice of our official website.
We hope you will continue to spend many more years with UNDECEMBER with this exciting event.
Thank you.
UNDECEMBER New Product and Package Sales
Greetings, Rune Hunters.
We would like to inform you about the new products for sale after the Sept. 12 (Thu) update. Please see below for more details about the products, or check out the [Paid Shop] in the game.
Please refer to the information below when using the Paid Shop.
◆ UNDECEMBER New Product and Package Sales
■ Purchase Product - The products can be purchased with the [G Key] in the game or at the top right screen in the [Paid Shop].
■ New Package List - The products listed below can be purchased until before the Sept. 19 (Thu) maintenance.
- The products listed below can be purchased until before the Sept. 26 (Thu) maintenance.
- The products listed below can be purchased until before the Oct. 10 (Thu) maintenance.
- The products listed below can be purchased until further notice.
■ Mid-Autumn Chest Product Content - You can get 1 of the following items according to chance if you use Mid-Autumn Chest.
■ To Note ※ The Costume Coupon that can be obtained from the Mid-Autumn Chest can be disassembled into 10 Ticket Selection Chests.
※ The sales period and some of the product contents may be subject to change. ※ The Collector's Treasure House - Collector's Recommendation Ticket Chest / Croco's Support Chest - Croco's Recommendation Ticket Chest will be deleted on Sep. 26 (Thu). ※ You must have enough space in your Bag to receive the purchased products. ※ Transactions made by minors without the consent of a legal guardian may be cancelled by the service provider. ※ For more information on chances for chance-type items, please check the ▶Notice of our official website. ※ The refund guidelines and terms of service are available within the game and FLOOR. [Refund Guidelines and Terms of Service] ※ For inquiries about the product, please contact FLOOR Support. [Go to Support] ※ These products may be resold in the same or similar format in the future.
Thank you.
Sept. 12 Scheduled Maintenance
Greetings, Rune Hunters.
We would like to inform you that UNDECEMBER will undergo scheduled maintenance on Sept. 12 (Thu) to provide even more reliable game services.
Please see below for more details on the maintenance schedule.
2. Maintenance Details 1) UNDECEMBER Season 5 Zodiac Pass 3 will be added. 2) The 5rd Void Rift rotation for Season 5 will begin 3) New Beauty products and events will be added - 2 new Costumes (Pajamas Sets) will be added. - The 'Boost Up Your Growth! Ddakji Raffle Event' will begin. - The 'Treasure House/Support Chest Surprise Discount Event' will begin. 4) Improvements and other changes will be made - Descriptions about Convert Main Element DMG Options will be added to the Charms UI. - Improvements will be made so that the penalized user is displayed when the matching for Descent Raid fails. - A UI displaying options that can be imbued when crafting the Chaos Star will be added. - Product inventory of [Mileage Ticket Shop] > [Consumable] tab will be improved. - Other Characters' Skill Effects ON/OFF function will be added. ※ Every existing Simplify Effects function will be switched OFF. Set the relevant functions in [Settings]. ※ Projectile effects will not be turned OFF. (Subject to future update)
3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch. ※ The maintenance details are subject to change.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Notice Regarding Compensation for Certain Consumable Items
Greetings, Rune Hunters.
To begin, we sincerely apologize for any inconvenience caused to our Rune Hunters due to the issue that occurred after the update on Aug. 29 (Thu).
The issue where when Rune Hunter Elixir, a consumable item, is used, the Rune Master EXP is not recovered correctly has been fixed with a temporary maintenance on Aug. 31 (Sat).
We sincerely apologize for the inconvenience caused to our Rune Hunters and have prepared a compensation plan. Please find the detailed information below.
1) Who Will Receive the Compensation: - Rune Hunter Elixirs consumed before the issue was resolved have been reimbursed to the affected Rune Hunters.
2) Compensation Distribution Time: Sept. 5 (Thu) 14:00 (UTC+9) Can be obtained through your mailbox from Aug. 30 (Fri) 00:00 until Sep. 5 (Thu) 00:00 (UTC+9) ※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours). ┗ You can only obtain the compensation from either Standard or Season Mode.
We once again apologize for any inconvenience caused by this issue, and we promise to continue working to provide a more comfortable gaming experience for our Rune Hunters.
Thank you.
No Scheduled Maintenance on Sept. 5
Greetings, Rune Hunters.
There will be no scheduled maintenance for UNDECEMBER on Sept. 5 (Thu). If there are any changes, we will inform you through a separate notice.
Please see the details below to avoid any inconvenience.
1. Maintenance Schedule - There will be no scheduled maintenance on Sept. 5 (Thu).
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Completed] Aug. 31 Temporary Maintenance
"Greetings, Rune Hunters.
Maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
Aug. 31(Sat)Temporary Maintenance Completed
1. Completed Maintenance Schedule : Aug. 31(Sat) 2024, 07:00~08:33 (UTC+9)
2. Maintenance Details - The issue where when Rune Hunter Elixir, a consumable item, is used, the Rune Master EXP is not recovered correctly will be fixed. * Compensation (Rune Hunter Elixirs consumed) for Rune Hunters affected by this issue will be sent at a later date.
3. Maintenance Compensation : Gemstone of Courage x 3,000 Transcendent Rune Hunter Elixir x 3 Fountain of Clear Wisdom x 5 * You can claim the compensation from your mailbox after the Aug. 31(Sat)maintenance until Sept. 7(Sat)23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The Zodiac Walker effect's duration is not affected during maintenance.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing temporary maintenance on Aug. 31 (Sat)
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details - The issue where when Rune Hunter Elixir, a consumable item, is used, the Rune Master EXP is not recovered correctly will be fixed. * Compensation (Rune Hunter Elixirs consumed) for Rune Hunters affected by this issue will be sent at a later date.
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Completed] Aug. 29 Scheduled Maintenance
Greetings, Rune Hunters.
Maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
2. Maintenance Details 1) Normal/Royal Monthly Attendance for August will end and Normal/Royal Monthly Attendance for September will begin - Normal/Royal Monthly Attendance for August will end and Normal/Royal Monthly Attendance for September will begin on Sep. 1 (Sun) 09:00 (UTC+9). ※ Please remember to claim all Attendance Rewards by Sep. 1 (Sun) 08:59 (UTC+9). 2) Improvements and other changes will be made - Mileage Tickets will be added to certain bonus chests in 'Collector's Treasure House'. ㄴ Collector's Treasure House Perfect Bonus Chest (Collector's Recommendation): Mileage Ticket x10 added ㄴ Collector's Treasure House Grand Bonus Chest (Collector's Recommendation): Mileage Ticket x25 added
3. Maintenance Compensation : Gemstone of Courage x 5,000 * You can claim the compensation from your mailbox after the Aug. 29 (Thu) maintenance until Aug. 29 (Thu) 23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The Zodiac Walker effect's duration is not affected during maintenance.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
We would like to inform you that UNDECEMBER will undergo scheduled maintenance on Aug. 29 (Thu) to provide even more reliable game services.
Please see below for more details on the maintenance schedule.
2. Maintenance Details 1) Normal/Royal Monthly Attendance for August will end and Normal/Royal Monthly Attendance for September will begin - Normal/Royal Monthly Attendance for August will end and Normal/Royal Monthly Attendance for September will begin on Sep. 1 (Sun) 09:00 (UTC+9). ※ Please remember to claim all Attendance Rewards by Sep. 1 (Sun) 08:59 (UTC+9). 2) Improvements and other changes will be made - Mileage Tickets will be added to certain bonus chests in 'Collector's Treasure House'. ㄴ Collector's Treasure House Perfect Bonus Chest (Collector's Recommendation): Mileage Ticket x10 added ㄴ Collector's Treasure House Grand Bonus Chest (Collector's Recommendation): Mileage Ticket x25 added
3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch. ※ The maintenance details are subject to change.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Frost Strike [Source] Skill Error Issue
Greetings, Rune Hunters.
We have identified an issue where 'Cold Explosion' of Frost Strike [Source] Skill Rune is activated even when the target has been already defeated. This issue has further revealed that if 'Cold Explosion' is activated on multiple targets continuously, the damage multiplier stat is applied more than once. Due to the reasons outlined above, the effects of Frost Strike [Source] Skill Rune will be changed as follows:
Before: Cast Cold Explosion on target after a period of time upon inflicting Freeze After: Cast Cold Explosion on target after a period of time upon inflicting Freeze. Targets that are defeated before the effect is activated will not trigger Cold Explosion.
We apologize again for the inconvenience this issue has caused. We will always strive to maintain the quality and reliability of our services.
