Genre: Role-playing (RPG), Hack and slash/Beat 'em up
Undecember
[AOS] New Version Update Announcement
Greetings, Rune Hunters.
Please update the game to have the issues that are currently occurring to be fixed.
The details regarding the update are as stated below.
[[AOS] New Version Update Announcement]
1. Update Time - AOS : Jun. 21 (Fri) 2024, 23:50 (UTC+9)
2. Update Details - 'Interaction' button added and improved in the mobile environment
※ Please exit the game completely before logging in again for the update to be applied.
We will do our best to provide a stable game service.
Thank you.
Director's Letter Vol. 12
Hello, I'm Director Sang Kwon Han.
Firstly, we would like to apologize for the issue where the interaction button, which had been useful in the mobile environment, was not being displayed. This problem occurred due to our oversight.
Our development team is also aware of the numerous opinions regarding the expanded growth content where Rune Master Points, the core of this update, can be used.
The Rune Cast expansion, aimed at fostering growth potential for various builds, arises from the broad spectrum of character development possibilities rooted in Rune growth.
We believe that our positive intentions might not have been effectively communicated, stemming from a cautious approach to design due to the diverse variables involved.
The items that can be purchased with points obtained from Rune Master Level will continue to be added and improved upon as seasons progress.
The recent Rune Cast expansion is still new, so we would appreciate your understanding and patience as we move forward.
We are diligently preparing for Season 5, and we promise to present you with an even more enhanced version of UNDECEMBER. With this, we conclude this brief developer's letter.
Compensation Regarding the Disabled Interaction Key in the Mobile Environment
Greetings, Rune Hunters.
We would first like to sincerely apologize for the inconvenience caused to your gameplay.
We fully understand the current issues and we sincerely apologize for providing an unsatisfactory update.
We have become fully aware of the issues based on the feedback from Rune Hunters and our internal reviews, and we are preparing a solution to address these inconveniences.
Please see below for more details.
Interaction key disabled in the mobile environment
1. Interaction key disabled in the mobile environment : We are preparing a patch to fix this issue. We will distribute the patch as quickly as possible and inform you through a separate notice. ※ Please note that the distribution time of the patch may vary depending on the store.
2. About Compensation: We apologize for the inconvenience caused regarding the issue with the interaction button while playing Undecember in the mobile environment. As an apology, we will provide the compensation below.
- Compensation Schedule: Log in every day between Jun. 22 (Sat) - Jun. 24 (Mon) - Compensation: ■ [Exclusive] Charm Legendary Reversion Essence x1 ※ You can obtain the compensation through your mailbox by logging into the game every day (00:00-23:59 (UTC+9)) during the event period. ※ The compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only obtain the reward from either Standard or Season Mode. ※ The attendance reward mail will arrive by 23:59 (UTC+9) on the day the mail is sent. Rewards that are not obtained within the mail expiry time will expire and disappear. ※ Compensation can only be obtained by accounts that were created before the compensation mail was sent, and cannot be obtained by accounts that are created afterward.
Once again, we would like to apologize to the Rune Hunters for the inconvenience this issue has caused. We will continue to work hard to maintain the quality of our game.
Thank you.
Ready for Summer Ddakji Event
Greetings, Rune Hunters.
As the weather gets increasingly hotter, it really feels like summer is just around the corner.
The hot summer is approaching, so, to keep you cool, we have prepared the 'Ready for Summer Ddakji Event' where bountiful rewards can be obtained.
Please see below for more details.
◆ Ready for Summer Ddakji Event
■ Event Period - After the Jun. 20 (Thu) maintenance - until the Jul. 18 (Thu) maintenance
■ Event Details - Use 'Ddakji Draw Coins' to try the Ddakji Raffle and obtain rewards according to the grade of the ddakjis from the raffle. - Ddakjis are classified as Legendary, Unique, Rare, Magic, or Normal. There is a limited number of ddakjis that can be obtained each round. - Users can move to the next board after obtaining all ddakjis.
■ How to Participate - Press the [Event] button on the top-right part of the screen in the game. - Select a ddakji on the board to open it and obtain rewards according to the ddakji's grade. - 'Ddakji Draw Coins' are needed for the Ddakji Raffle. - A 'Cross Bomb' opens 1 ddakji above, below, left, and right of the bomb. - Gold is used and rewards are doubled when users participate in the Ddakji Raffle with the 'Double Chance' button on. - Double Chances can be used up to 3 times in 1 round, and Double Chances cannot be used for the current round if there are no remaining Double Chances. - When a Cross Bomb is selected while Double Chance is active, the range of obtained items increases.
Event Currency Information
■ Event Rewards
Ready for Summer Lucky Chest Rewards
Rewards per Ddakji Grade
Clear Rewards ※ There are no additional Clear Rewards once all Clear Rewards are obtained, but Normal Ddakji rewards can be obtained.
■ Event Exclusive Item Drop Information ※ This item can be obtained by chance through all monsters on the field. ※ The special days designated during the event period are as below. Special Days: Jun. 22 / Jun. 23 / Jun. 29 / Jun. 30 Jul. 6 / Jul. 7 / Jul. 13 / Jul. 14
■ Items That Will Be Deleted After the Event Ends - Ddakji Draw Coin - Ready for Summer Lucky Chest
■ To Note ※ Event details may be subject to change. ※ Event items that are not used will disappear after the Jul. 18 (Thu) maintenance. ※ Event items may be given through other events. ※ Notifications will be displayed if there is an insufficient amount of Ddakji Draw Coins, Gold, or Double Chances, and the Ddakji Raffle will not be available. ※ For more information on chances for chance-type items, please check the ▶Notice of our official website.
UNDECEMBER New Product and Package Sales
Greetings, Rune Hunters.
We would like to inform you about the new products for sale after the Jun. 20 (Thu) update. Please see below for more details about the products, or check the 'Paid Shop' in the game.
Please refer to the information below when using the Paid Shop.
◆ UNDECEMBER New Product and Package Sales
■ Purchase Product - The products can be purchased with the G Key in the game or at the top right screen in the 'Paid Shop'.
■ New Package List - The products listed below can be purchased until before the Jul. 18 (Thu) maintenance. ※ You can obtain 1 [Exclusive] Charm Legendary Reversion Essence, 1 [Exclusive] Charm Legendary Upgrade Essence, and 10 [Exclusive] Charm Tier Rare Change Essence when using Ready for Summer Charm Essence Bundle. ※ You can obtain Runestones by chance when using Mysterious Runestone Chest. ※ You can select and obtain 1 Ticket when using Ready for Summer Draw Ticket Selection Chest.
■ To Note ※ Eunos Tickets that can be obtained through Selection Chests in Packages will be deleted on Ju. 18 (Thu). ※ 'Ready for Summer Draw Ticket Selection Chests' that can be obtained through Packages will be deleted on Jul. 18 (Thu). ※ The sales period and some of the product contents may be subject to change. ※ You must have enough space in your Bag to receive the purchased products. ※ For more information on chances for chance-type items, please check the ▶Notice of our official website. ※ The refund guidelines and terms of service are available within the game and FLOOR. [Refund Guidelines and Terms of Service] ※ For inquiries about the product, please contact FLOOR Support. [Go to Support] ※ These products may be resold in the same or similar format in the future.
Thank you.
UNDECEMBER Season 4 Zodiac Pass 4
Greetings, Rune Hunters.
A new season of the Zodiac Pass, where you can get various rewards and benefits through your journey with the new UNDECEMBER, has begun!
Enjoy your new adventures with the Zodiac Pass! Please see below for more details.
◆ Season 4 Zodiac Pass 4 A new Zodiac Pass is beginning!
■ Zodiac Pass 4 Period - After the Jun. 20 (Thu) maintenance – Before the Jul. 18 (Thu) maintenance (UTC+9)
■ What is the Zodiac Pass? - By clearing Zodiac Pass missions, you can collect EXP and raise your Pass Level. You can then obtain the various rewards corresponding to each level. - Pass Rewards are available for up to Level 25, and you can only obtain rewards for each level once. - You can purchase the Zodiac Pass with your account from Standard or Season Mode. - If you purchase the Zodiac Pass in Season Mode, its missions, rewards, and levels will be shared across all the difficulty modes within Season Mode. └ E.g.) Your play in Standard Mode will not be affected by your Pass in Season Mode.
■ Zodiac Pass Missions - You can check missions through the ‘Event’ icon in the game. - There are both Daily Missions and Season Missions. - Season Missions can only be cleared once during the Zodiac Pass period, and more Pass EXP can be obtained through them. - During the Zodiac Pass period, 5 Daily Missions will be given every day, and you can obtain Pass EXP by clearing them. - Daily Missions will be refreshed every day at 09:00 (UTC+9).
■ Zodiac Pass Rewards - Normal Rewards: Can be obtained when your Zodiac Pass Level increases. - Premium Rewards: Can be obtained when you purchase the Premium Pass and your Zodiac Pass Level increases.
■ Premium Pass Information - If you purchase the Premium Pass, you can receive Premium Rewards in addition to Normal Rewards when your Pass Level increases. - If you purchase the Premium Pass, special benefits will be applied during the Pass period. ● Alchemy Slot +1 ● Alchemy Acceleration +50% ● Stardust of Oblivion (Zodiac free reset) ※ Premium Pass benefits are only granted to the mode in which you purchase the Pass (Standard/Season). - 1,180 Diamonds are required to activate the Premium Pass. - Your purchased Premium Pass and its benefits will only be valid during the Zodiac Pass 4 period.
■ To Note ※ The Zodiac Pass period and details may be subject to change. ※ Zodiac Pass missions, rewards, and levels are applied separately for Standard and Season Mode (but they are not separated for the difficulty modes within Season Mode). ※ You must purchase the Premium Pass in either Standard or Season Mode to claim Premium Pass Rewards. ※ Premium Pass benefits are only applied to the Standard or Season Mode in which you purchase the pass. (E.g. If you purchase the Premium Pass in Season Mode, its benefits will only affect Season Characters) ※ You can see the contents of Chest items through ‘🍳View Info’ in the item’s tooltip in the game. ※ To see chance information for chance-based items, please check this Notice on the official website. ※ Once the Zodiac Pass period ends, your level, activated benefits, and points will be reset and rewards changed. ※ If you have any activated level rewards, please claim them before the end of the period (before the 2024 Jul. 18 (Thu) maintenance). ※ For inquiries about the product, please contact FLOOR Support. ※ These products may be resold in a same or similar format in the future. ※ 'Purchase Previous Pass' is not included in the Season Missions of the first Zodiac Passes of each season. Please take this into consideration when purchasing the last Zodiac Passes for each season.
Use the Zodiac Pass and add extra fun to your new journey!
Thank you.
Advance Notice on Changes to the Chances of Some Products in the Paid Shop
Greetings, Rune Hunters.
After the Jun. 20 (Thu) scheduled maintenance, 'Collector's Treasure House (Recommendation)' will end and the chances of some products in 'Collector's Treasure House (Combined)' will change.
We would like to notify you in advance about what will happen so you can know about the changes that will take place in advance.
※ The information may change when the update takes place.
We hope that the information above will help you avoid any inconvenience as you play the game. Please support and look forward to the Jun. 20 (Thu) update.
Thank you.
Jun. 20 Update
Greetings, Rune Hunters.
Here is the notice on the details of the Jun. 20 (Thu) UNDECEMBER update. Please refer to the information below for more details.
2. Maintenance Details 1) Solo Descent Raid Honorable Statue will be added. 2) Rune Cast and Skill Slots exclusive to Rune Master will be added. 3) New Products and Packages in the Paid Shop will be added. 4) UNDECEMBER Season 4 Zodiac Pass 4 will be added. 5) Ready for Summer Ddakji Event will be added. 6) Improvements and other changes will be made.
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Jun. 14 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Jun. 14 (Fri) to address identified issues.
Please refer to the following information for details.
Jun. 14 (Fri) Server Patch
1. Server Patch Schedule: Jun. 14 (Fri) 2024, 14:50（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details - The issue where Jewel Chests obtained from certain content cannot be used will be fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway. We will always strive to maintain the quality and reliability of our services.
