[Eternal Return X Persona 5 Royal] Collab Announcement
Hello Lumia Island Survivors!
A calling card to alarm the start of a new collab in Lumia Island has arrived! ▶ ER x P5R Annoucement Video
Check out more details about the ER x P5R collab through the event page. ▶ ER x P5R Collab Details [[url=https://event.playeternalreturn.com/ER/S10CollabTYH/P5R/info?hl=en-US]See More]
Valentine's Day Special Coupon & Event Missions!
[p align="start"]Hello Lumia Island survivors![/p][p align="start"]We're celebrating Valentine's season with a special coupon and event! Additionally, we've added 2 dessert delicacies around the island, so make sure to get them on your next match![/p][p align="start"]Here's how and where you can find them:[/p][p align="start"]■ Valentine Season Food Changes - Starting Item: Carrot > Cookie Recipe Expectation - Food Air Supply Boxes: Candy Apple, Carrot > Cookie Recipe Reality, Cookie Recipe Expectation - Lumi Shop: Carrot > Cookie Recipe Expectation[/p][p align="start"]■ Duration - Original items will be replaced by the 2 special items only during the event period! - Event Period: Thurs, Feb 12th 05:00 (UTC) to Thurs, Feb 19th (UTC) before maintenance - Once the event has concluded, original items will be back instead![/p][p][/p][p][img src="https://clan.akamai.steamstatic.com/images/34875433/4556b8b49b58f237b078961507418015f846eb15.png"][/p][p align="start"] Valentine's Day Special Coupon[/p][p align="start"]- Coupon Code: ERVALENTINE - Rewards: Cookie Recipe Expectation Profile Icon + Cookie Recipe Reality Profile Icon + 5 Common Season Fragments Pack (Automatically Opened) + 2,000 A-Coin, XP Boost (1 Day), A-Coin Boost (1 Day) - Valid Thru: Thurs, Feb 19th (UTC) before maintenance[/p][p align="start"]* Coupon Notes - How to Redeem: Go to \[Settings] → \[Support] → \[Use Coupon] - Coupons are only valid for the timeframe shown on the schedule above. - Only one usage per account is allowed.[p align="start"][p][TAG-30][p align="start"]Valentine's Day Special Event Missions[p align="start"]1. Event Period - Thurs, Feb 12th 05:00 (UTC) to Thurs, Feb 19th (UTC) before maintenance[p align="start"]2. Details - Head to the Lobby and click the arrow next to Daily Mission to get to \[Event Mission]. [table equalcells="1" colwidth=","][tr][td][p]Mission[/td][td][p]Reward[/td][/tr][tr][td][p]Consume 1 Cookie Recipe Expectation (Normals, Ranked)[/td][td][p]1 Cookie Recipe Expectation + 5 Common Season Fragments Pack (Automatically Opened)[/td][/tr][tr][td][p]Consume 1 Cookie Recipe Reality (Normals, Ranked)[/td][td][p]1 Cookie Recipe Reality + 5 Common Season Fragments Pack (Automatically Opened)[/td][/tr][p align="start"] *After finishing a mission, click \[Mission] > \[Event Mission] in the lobby to claim your reward instantly. *Claimed rewards can be found in your Collectibles.
[Dev Journal] Abnormal Gameplay Policy
[p align="start"]Hello Lumia Island Survivors![/p][p align="start"]In this Dev Journal, we would like to address a topic that has been discussed for a long time: Sanctions against abnormal (soft trolling) gameplay.[/p][p align="start"]In previous Dev Journals, we shared our concerns regarding abnormal gameplay and smurfing and listened to your feedback. In regions where mobile phone verification has been introduced, smurfing metrics are improving, and fortunately, the sanction rate is also rising significantly.[/p][p align="start"]Today, we want to talk about the most difficult area to manage: behaviors that sit right on the line of our sanction criteria.
Consistency Dilemma
[p align="start"]Sanctioning abnormal gameplay is one of the toughest aspects of game operations.[p align="start"]To ensure fairness, we must minimize the subjective discretion of the staff; the result should be the same regardless of who reviews the case. However, in trying to maintain this consistency, the criteria inevitably become conservative. Consequently, we only end up sanctioning actions that are undeniably problematic to anyone who sees them.[p align="start"]This creates a blind spot where it becomes difficult to respond to soft trolling, or in other words actions that don’t clearly cross the line of the rules but undoubtedly ruin the game experience for other players.[p align="start"]
Issues Under Monitoring
[p align="start"]Recently, we have identified players who intentionally walk the line of our sanction criteria, cases where players understand exactly what constitutes a sanctionable offense and avoid them by staying right before crossing the line.[p align="start"]A prime example is "hostage/troll picks”. Normally, we encourage players to experiment with new team compositions and when players are serious about experimenting, they usually ask for their teammates' understanding and play diligently in-game. The problem arises when someone chooses an unusual pick without the intent to win, but rather to threaten the team or ruin the atmosphere. In these cases, the suspicion is clear, but the physical evidence is not enough and proving "intent" systematically is almost impossible.[p align="start"]Until now, responding to these cases took considerable time. The process often required a 3 day ban due to numerous reports, followed by manual investigations. In particular, malicious cases where users evaded sanctions by changing their IP and accounts limited the effectiveness of our existing methods.
A New Approach: Reports as Valid Evidence
[p align="start"]Moving forward, we intend to officially recognize the user report ratio as supplementary evidence for sanctioning decisions.[p align="start"]In summary:
[p]Clear Violations: Immediate sanctions based on physical evidence (as before).
[p]Soft Trolling + Few Reports: Enhanced monitoring without sanctions (considered off-meta play).
[p]Soft Trolling + High Report Volume: Sanctions applied after review.
[p align="start"]This means that for behaviors that a majority of players generally perceive as abnormal, a high report ratio can serve as grounds for a sanction. This applies to unusual picks for the purpose of griefing, refusing to join the team, intentional dying (where proof is difficult), and other ambiguous, unhelpful behaviors.
Safeguards and Preventing Misuse
[p align="start"]We would like to emphasize a few important principles:[p align="start"]First of all, sanctions are not based on reports alone. A high report ratio will make a player a subject for review; it is not an automatic ban system. The final judgment will still be made by a staff member.[p align="start"]Secondly, no punishment will be applied for one-off mistakes. You will not be banned for failing to join the team in a single match. Sanctions will only apply when continuous and repeated uncooperative behavior is confirmed.[p align="start"]Finally, we will strengthen filtering for false reports. We fully understand the concern about multiple reports being falsely submitted. Up until now, we have significantly down-weighted or excluded data from users who repeatedly file malicious false reports and will continue to do so. This is a safeguard to protect innocent players from indiscriminate or organized false reporting.
Reason for Withholding Specific Criteria
[p align="start"]We are intentionally not disclosing the specific metrics used as sanction criteria (e.g., the exact report percentage).[p align="start"]In the past, transparently disclosing our criteria has unfortunately led to them being exploited. For instance, after we mentioned IP tracking, we saw cases where players frequently changed their IPs to induce dodges while evading detection. We ask for your understanding, as this decision is intended to avoid giving malicious users any hints on how to bypass our systems.[p align="start"]
Implementation Schedule and Appeals
[p align="start"]We will revise our rules of conduct and sanction policies based on survey results, and the new policy will take effect immediately. [TAG-103][p align="start"]If you believe a sanction has been unfairly applied, you may file an appeal through Customer Support within 15 days of the sanction date. Every appeal submitted will undergo a comprehensive individual review by our staff.[TAG-105][p align="start"] [TAG-107]
Survey
[p align="start"]Please let us know your thoughts on the current policy.[p align="start"]\[Survey Link][p align="start"] [TAG-120][p align="start"]We are well aware that this is a sensitive topic, and we do not take changes to our sanction policy lightly. Our goal is simple: to ensure that those who play with good intentions can enjoy the game even more, while providing a fair environment for everyone.[p align="start"]As always, thank you for sticking with us.
Forging Skin Exchange Voucher Improvements
[p]Hello Lumia Island Survivors!
First of all, thank you all for playing Eternal Return. We have received incredible support for Season 10 and couldn’t be more appreciative.
We continue to listen to your feedback through every possible channel, now particularly regarding Season 10’s new item: the Forging Skin Exchange Voucher. Having heard your concerns, we would like to implement a few improvements during the 10.4 Update. However, please note this schedule is subject to change depending on development progress.
Additionally, we are looking into ways to return used Forging Skin Exchange Vouchers and extend the validity period for those currently held in your inventories.
Please see the details below for more information.
1. Forging Skin Exchange Voucher Use Improvements
Once these improvements are implemented, you will be able to choose your preferred currency in the Exchange menu by selecting either \[Forging Skin Exchange Voucher] or \[Tokens].
We are currently working on this feature and will provide more details through our Patch Notes once the schedule is confirmed.
2. Forging Skin Exchange Voucher Rollback Option
Upon request, we will return Forging Skin Exchange Vouchers used to obtain skins and retrieve the corresponding skins from your account. Please note that any related rewards, such as Collection rewards earned by obtaining those skins, will also be retrieved and Collection progress will be reset.
We know this process might seem overwhelming and complex, but it is necessary to ensure fairness for all players.
As many of you have already used your vouchers, we are preparing a dedicated webpage to collect these Rollback requests. We will keep you updated on the launch of this page. [/p][p][/p][p]3. Forging Skin Exchange Voucher Validity Period
The current structure of the "Forging Skin Exchange Voucher" is designed to be valid for approximately 300 days from the date of exchange. Many of you have pointed out that holding these vouchers in advance results in a shorter actual usage window, which can be a significant disadvantage.
After looking into it, we have found that the current system makes any improvements difficult to implement in the short term, and we sincerely apologize for the frustration this may cause.
As a temporary measure, we will reset the validity period to approximately 300 days for all Forging Skin Exchange Vouchers held in player inventories prior to the 10.4 update maintenance.
Additional details will be included in the 10.4 Patch Notes.
Thanks once again for your feedback and patience. We will continue to listen to your input to improve your gaming experience.
Thank you.[/p]
S10 New Characters' Adventures: [Chapter 1]
[p]Hello Lumia Island survivors, [/p][p]\[Chapter 1] of S10 New Characters' Adventures is out! [/p][p][/p][p][img src="https://clan.akamai.steamstatic.com/images/34875433/64d37740a67ca99d7bde0f93babbf5e24a962cb1.png"][/p][p] Check it out below, along with news and events we've prepared for you! [/p][p]▶ Season 10 Website \[[url="https://event.playeternalreturn.com/S10/Royal/Teasing#section4?hl=en-US"]See More]
[/p]
10.2c Hotfix
[p align="start"]We'll be rolling out the 10.2c Hotfix at 07:00 (UTC).[/p][p align="start"] [/p][p align="start"]*Some changes may not be applied to tooltips or Practice modes.[/p][p align="start"] [/p]
Characters
[p align="start"] [/p][p align="start"]Fenrir[/p]
[p]Now available in Ranked.[/p]
[p]Basic Attack Power 33 → 36[/p]
[p]On the Hunt(E)[/p]
[p]Enemy Chase Additional Movement Speed 4/5/6/7/8% → 2/3/4/5/6%[/p]
[p align="start"] [/p][p align="start"]Rozzi[/p]
[p] Flutter(W)
[p]Movement Speed Increase 150% → 135%
[p]
Bug Fixes
[p]Fenrir:
[p]The auto-revive timer will no longer be unintendedly triggered after the duration of Last Ditch(P).
[p]He can now normally auto-revive while immortal from Last Ditch(P) when entering Day 3.
[p]He will no longer be flagged as AFK (give up) when he hasn’t been able to be revived for a certain amount of time.
[p]He can now normally be revived when killed along another teammate at the same time before Day 3.
[Client Update] Game Connection Improvements
[p]Hello Lumia Island Survivors,[/p][p] We’ve received reports of players experiencing intermittent disconnections right after starting new matches. After careful review, we’ve found the source of these interruptions and will be carrying out an update.
Update Details[/p]
[p]We'll be rolling out the update at 12:25 (UTC). [/p]
[p]*The time of application might differ for a maximum of 30 minutes depending on the build. *Please restart the game to download the update. *If you disconnect due to PC/network issues, you will need to update before reconnecting. Please keep in mind that this process may cause reconnection delays or lead to penalties such as "give up" status.
We apologize for the inconvenience and will continue to do our best to provide a smooth gameplay environment.
Thank you.[/p]
Buy the Starter Pack at 70% OFF!
[p align="start"]Hello Lumia Island survivors![p align="start"]As part of the Steam PvP Fest, we're offering 70% off the Eternal Return Starter Pack for our new players![p align="start"]Get 5 characters, 5 skins, and 4 Dr. Nadja emotes for the best price today![p align="start"]■ Sale Period: Thurs, Feb 9th 2026 17:00 - Thurs, Feb 16th 2026 17:00 (UTC)[p align="start"]The Starter Pack discount is available on the Steam Store.[p align="start"]\[[url="https://store.steampowered.com/app/2404310/_/"]Steam Store][p align="start"]■ Starter Pack Contents: * Characters: Hyunwoo, Magnus, Xiukai, Jackie, Hart * Skins: Street Fiend Hyunwoo, Boss Magnus, Itamae Xiukai, Executioner Jackie, Wonderland Hart * 4 Nadja Emotes[p align="start"]■ Notes: * This DLC is discounted and cannot be refunded for items you already own. * All items, including the Nadja emotes, can be purchased individually through the in-game Store.[p align="start"]■ How to Redeem Your Purchase: You can redeem it in-game from the top right corner > "Mailbox" (letter envelope icon) > "DLC" menu.
10.2b Hotfix
[p align="start"]We'll be rolling out the 10.0b Hotfix at 7 AM (UTC).[/p][p align="start"] [/p][p align="start"]*Some changes may not be applied to tooltips or Practice modes.[/p][p align="start"] [/p]
Matchmaking Improvements
[p align="start"]Asia 1[/p]
[p]The top-tier queue will have stricter matchmaking, with the highest tier restricted to players with Meteorite 4 or higher.[/p]
[p align="start"] [/p]
Bug Fixes
[p]Chiara: Last Judgement will now be correctly reusable when Fenrir goes berserk after being executed with Last Judgement(R2) damage.
[p]Fenrir:
[p]Fatal Bite(R) will now level up correctly based on your character level when Last Ditch(P) is active.
[p]Last Ditch(P) will now work properly when activated after taking damage while resting.
[p]He will now correctly auto-revive in the Combat Lab on Night 2.
[p]New accounts will now be able to connect to the lobby correctly.
[p align="start"] [p align="start"]In addition, we will issue back all RP earned while the premade team tier restrictions were not applied correctly to maintain a fair competitive environment.[p align="start"]*Ranked matches may be temporarily restricted while the RP adjustments are being processed.
10.2a Hotfix
[p]We rolled out the 10.2a hotfix at 13:55 (UTC).[/p][p]*Some changes may not be applied to tooltips or Practice modes.
Bug Fixes[/p]
[p] Fixed an issue where tier restrictions for premade teams were not being applied correctly.[/p]
[p]Fixed an issue where additional Forging Skin Exchange Vouchers could be exchanged beyond the purchase limit.[/p]
[p]Any excess will be recalled, and any Royal Tokens already spent will be refunded via in-game mail.[/p]
[p]
We will also continue to review and investigate issues reported by players since the 10.2 patch, and we will do our best to apply additional fixes as soon as possible.[/p]
