The time has now come and even if it is difficult to close this chapter, this is only the beginning of your journey with MMH7!
Today we would like to thank you all for your participation to this beta access. We hope you had a great time discovering the game!
With this beta, we were able more than ever to realize your commitment towards the M&M franchise and also your expertise in this domain! Of course every player have its own vision of the best Heroes experience but thanks to your intense feedback, we will do our best to offer you a great game in the end!
Today we would like to take the opportunity of the end of this beta to share with you our planning for the upcoming months.
We would like to thank you again for your commitment during this beta phase. We will continue to track all bugs down until the release and improve the experience especially on AI aspects (currently our top priority).
Don’t forget to check known issues listing for more information and workarounds.
Best,
The M&M Team.
Beta - Important Information
If you pre-ordered MMH7 on Steam, The Beta version is available on a second entry in your game library.
Do not hesitate to comment back if you aren't enable to find it.
Beta - Available Now!
The time has finally come Councillors.
Starting right now, you’ll be able to test the game for the first time and get a glimpse of the MMH7 experience!
Join the Beta and be the first to enjoy both Haven and Academy factions with their complete line-ups through two playable skirmish maps. In solo or multiplayer, you will also have the opportunity to discover the eagerly awaited Random Skills feature.
For more information about Beta content, join us on the dedicated forum http://forums.ubi.com/forumdisplay.php/851-MMH7-Closed-Beta or check out our Twitch session with the devs. www.twitch.tv/ubisoft/v/5286022.
Please keep in mind that the game is still in development and this Beta will be of great use for our team to identify areas of improvements thanks to your feedback.
If you have any questions or comments you would like to share, we recommend you join the official Beta forums here: http://forums.ubi.com/forumdisplay.php/851-MMH7-Closed-Beta. You can also use the dedicated form here https://mmh7.ubi.com/en/beta to submit your bugs directly to the team.
Finally, don’t forget to claim your free extra compensation MMH7 Beta key if you pre-ordered, Councillors! More information on https://mmh7.ubi.com/en/blog/post/view/beta-available-tomorrow
Thank you again for your commitment and your help.
Enjoy the Beta!
The M&M Team.
Beta - Available Tomorrow!
Hello Councillors,
Since last week and during the whole weekend, our team did their best in order to improve the build and implement hot fixes for major issues, that could have tainted your gameplay experience of MMH7’s Beta (more information here).
We did some great progress over the last few days and today we have the pleasure to come back to you with an important update…
Might & Magic Heroes VII’s Closed Beta will be available tomorrow (June 3rd) at 2pm CEST and will last until Wednesday 17th 2pm CEST!
To thank you for your support during this difficult time, we also decided to offer an extra beta key to every player who pre-ordered the title. Enjoy sharing this with a friend! To claim this key, you just need to login to your Uplay account on June 3rd (on the website or directly on the uPlay launcher) before Midnight CEST. An email will be sent to you on Thursday with your extra key. If you don’t receive your key or aren’t able to connect on Wednesday, you can still claim this extra key at any time during the beta from our Customer Support service.
Everything is set, we are now waiting for you, Heroes and are looking forward to your feedback tomorrow!
First and foremost we are obviously quite disappointed and frustrated right now. We had a good feeling last week to be able to deploy and release the version and we were quite eager to start the first beta phase. We failed to deliver the beta version on time, even though we tried until the very last moment on Monday. We felt that the least we can do is share the reasons of this with you all.Here are the issues which stopped us from releasing the version:
1.Out of sync issue in multiplayer
We are still working on so called “out-of-sync” issues in the multiplayer mode. We were confident that we had fixed these, but as a matter of fact one remaining issue is enough to mess up a multiplayer match. Right now we are aware of one issue which causes a desync: If a player levels up and chooses his skill while it is not his turn we have a sync issue and the game doesn´t recover from it. For now we do not know if we have additional out-of-sync moments in the current build but fixing this one is a priority as we need this fix for the long-term stability of multiplayer games.
2. FPS drops
We currently have two different notes about performance drops. We assume for now that it is caused by the GUI. We significantly loose performance after a certain time of playing. Usually we would expect that a save-load would fix this but this particular issue is actually not fixed by a simple save-load and therefore we definitely have something strange going on in the GUI code which we have to fix.
3. Corrupted save games on a big map
A last minute issue is related to the save game behavior. The current version eventually crashes on saving the game if the save game file exceeds a certain size. It does not happen on the smaller of the two maps but it happens frequently on the bigger map. For the moment, the magic number seems to be “5.5 MB” – and as soon as a save exceeds this size the save games seem to become corrupt, ultimately leading to a crash. Even though it is possible to play without saving this is obviously not acceptable and again it´s a fix we have to implement as soon as possible. Especially considering that we have way bigger maps for the full release, it´s something that rather needs to be tackled right now.
What´s next?
When we received confirmation of those issues on Monday, we discussed what would be the best way to deal with it and from the team´s perspective our preference was to postpone until we could fix these these issues or significantly improve them. This was a tough decision but we are confident it was for the best.
We are currently estimating 2 to 3 days to implement the fixes for previously mentioned major issues. After that we have to go through the testing process once again before we can deploy and release the build. In a nutshell as soon as we deliver a build, we transfer it to the testing team who will check if they can approve a build for release or if we have to reiterate.
This process takes some additional time, so to be on a somewhat realistic timing we prefer to assume “next week” for the release. Of course we will as soon as we can confirm a date and won’t reduce the length of this Beta.
In any case, we are deeply sorry and frustrated that we could not stick to our initial timing. We have focused a lot on the core game features and core gameplay lately and underestimated technical topics which had a bigger impact than we expected. Nevertheless, on the positive side we are actually glad that quality assurance found them and they were a great help reproducing these issues which makes fixing easier. Long story short, we are now working hard to deliver a new build as soon as these are fixed and start the release process once more.
We already made some great improvements regarding save issues for instance which we consider also as crucial. Indeed, we know that unfortunately we might not be able to reduce desync risks to 0% for the Beta (since it will also be linked to your internet connection stability etc.). However, even if you are disconnected, it is mandatory for us that you can directly reload the save and start playing again.
Rest assured we are more committed than ever to provide you the best experience with both MMH7 Beta and the final game. We will keep you informed about our progress and share more insights as soon as possible.
Thanks for your understanding and we all hope you accept our apologies!
The Development Team
Beta - Situation Update
Hello Councillors,
As mentioned yesterday we had to take the difficult decision to delay MMH7’s Beta.
Please refer to the following article for more information: https://mmh7.ubi.com/en/blog/post/view/important-information-beta-delay.
Despite this announcement, we received a lot of support messages from many of you and we would like to, first of all, take the time to thank you warmly for your understanding and commitment to this franchise.
Today, we come back to share an update on the situation and provide visibility about our next steps.
We are continuously working on this Beta in order to fix the issues identified earlier. We will keep you updated about our progress through this blog. Indeed, we want to provide the best experience possible at every stage of development of your favorite game and we will do our best to solve those issues in the swiftest manner possible.
In the meantime, we’ll postpone the Beta to next week and confirm the exact date next week as well.
Rest assured, your time in Ashan will not suffer from this, as the Beta will still be open for two full weeks.
We believe these measures will enable us to provide you with a great experience for the upcoming Beta.
Yours truly,
The M&M team.
IMPORTANT INFORMATION: BETA DELAY
Hello Heroes,
It is with a heartbreak we have to announce this very difficult news. Despite all our efforts, we won’t be able to launch the Beta today, as originally planned.
We know this statement is probably as devastating for you as it is for us, so we would like to share with you some transparent information about this situation.
Last week, we identified several issues that were really dangerous for our release: our save/load system had a tendency to corrupt saves under certain conditions; multiplayer was still riddle with desyncs; and finally, we had a very nasty piece of memory leak which halved the performances after an hour or so of gameplay.
We pushed really hard to solve those issues, including this very weekend. We would like by the way to thanks both Limbic and our testers for the overtime they put into this release.
Unfortunately, and despite our best efforts, we could not completely solve those bugs, and today our testers had to let us know that in case of releasing, our players would have faced a much degraded experience.
You might wonder why we hold off until the very last moment to announce this decision. The reason is really simple: we already improved a lot on those issues but unfortunately we didn’t reach the quality we were aiming at. In the meantime, we spent a lot of time agonizing over whenever or not we should release the current build despite its flaws.
Since we know you value (rightfully so!) quality, bug-free and kick ass releases over broken pieces of software, we followed our testers advice and decided to call it a day, despite a heavy heart and a broken promise to you.
As of now, we are already hard at work on our next version. We will make it as good as possible, as we want to present you with a release that makes the quality and the potential of Heroes 7 truly shine. And we hope you will enjoy this game as much we are enjoying ourselves developing it. Well... except for tonight :)
Now our immediate next steps are towards solving those three big issues and release our Beta as soon as possible. We will keep you posted once we have made some careful calculations before announcing anything.
We understand your frustration and will try to find a way to make it even for your patience. Heroes 7 is really a special title for us and we want it to be a true successor to your favorite series.
Yours truly,
The M&M Team.
Beta information
Hello Heroes, Our team is currently uploading a new version of the beta. It was necessary to improve your gaming experience, although this might slightly delay the availability of the beta. We are sorry for the inconvenience and will do our best to make it available as soon as possible! We will keep your informed on our progress. Thank you for your support and understanding.
