Hello everyone, this is Troubleshooter development team.
The dev team received a report that one's account could be linked to another player's account on online mode.
In the process of finding a cause of it, we found that this bug was caused by judging similar Steam ID as the same Steam ID due to the inconsistency of the data in recognizing and converting Steam ID.
This bug has been fixed at 3 p.m.(GMT + 9) today.
This problem was caused by the poor performance of the development team. We're sorry for showing our inexperience in online mode operation.
As a result of the development team's identification of the accounts that could have been affected by the above bug, it has been confirmed that there have been about 60 cases in the past two and a half years.
Typical case that can be caused by this bug include:
There is a company in the company list that I did not create.
On the login screen, the company I didn't use is selected.
The company that I was using until yesterday disappeared.
If you have experienced something similar to the above, please let the development team know through the link below.
We will do our best not to interfere with your game progress.
Once again, I'm sorry for the inconvenience you've experienced.
Thank you.
[Notice] Contents Update and System Maintenance
Hello everyone, this is Troubleshooter development team.
We beg to inform you that the game contents update and system maintenance.
During the maintenance, gamers who use Online mode can't play the game. Please exit the game in a safe place within the game if possible before the maintenance begins.
During the maintenance, gamers who use Offline mode can play the game.
Maintenance Schedule
Daylight saving time is not applied.
Date: August 1st, 2021
Monday 11:00 ~ 13:00 CET
Monday 18:00 ~ 20:00 JST
Monday 02:00 ~ 04:00 PST
Monday 09:00 ~ 11:00 UTC
Update Details:
Added a new scenario mission [ Overlapping Coincidence, Another Phrase for Destiny ]
Added a Bianca's professional skill [ Transmog ]
[ Transmog ] changes appearance of weapons
After Bianca has joind your team, once you completed the scenario mission [ To Not Regret... Training Room of the Wind Wall District VHPD ] and talk to Oleg in the Shooter Street, then relevant event will be triggered.
This event is hard to notify on the current UI. Through the UI update in the future, the development team will improve the UI so players can notify it easily. I'm sorry for the inconvenience.
Added a [ Additional Difficulty Settings ]
You can add extra setup to the game difficutly
[ A Parallel World ] : This feature lets you succeed already-created company's crafting methods, researchable masteries, Troublemakers and additional mastery information. This feature can only be activated in the [ New Company ] menu
[ Limits to Growth ] : Characters cannot grow above the recommended level of the participated mission
[ Paranoid ] : If the enemy's level rises to match the mission's recommended level, or if the enemy's level rises due to the activation of the challenge mode, the masteries given to the enemy are likely to be additional mastery effects
Added a mastery set [ Upgraded Armor-Piercing Bullet ]
Fixed a bug that [ Pincer Movement ] is applied to an enemy that is in a Out of Action state in a specific condition.
Fixed a bug that [ Forestallment ] animation was played when an enemy is trying to Dashing Attack and not in a near tile of ally unit yet.
Fixed a bug that you couldn't select the unique mastery such as [ Luminescence ] that is was possible to select in a previous evolution step when you retrain a beast.
Fixed a bug that current equipped item information had not been changed when you changed items in a Formation mode.
Fixed a bug [ Limit Max FPS ] had not been worked properly in a specific condition.
Hello everyone, this is Troubleshooter development team.
We found some error in the China server and we are going to have temporary maintenance.
The maintenance will be carried out for 10 minutes and please check the time zone below:
Temporary Maintenance Schedule
Daylight saving time is not applied.
It's been delayed by an hour from the time previously announced. Please check the time again.
Date: July 23rd, 2021
Friday 11:30 ~ 11:40 CET
Friday 18:30 ~ 18:40 JST
Friday 02:30 ~ 02:40 PST
Friday 09:00 ~ 09:40 UTC
If you are using online mode and you are using China server, you cannot play the game when the maintenance is in progress.
I'm sorry for the inconvenience in playing the game.
Thank you.
[Notice] Next Update Schedule
( This notice was written with the help of Google Translation. )
Hello everyone, this is Troubleshooter development team. How are you all doing?
First of all, I'm sorry I couldn't tell you about the next update schedule for nearly a month.
The only reason is in the development team. The development power of the development team is not mature, so the planned production period continues to be extended.
We apologize for continuously exposing our lack of development power and failing to improve it.
We tried to proceed with the update this week, but the developments so far are not sufficient and the completeness of it is not satisfactory.
We decided that we can't proceed with the update as it is, so we would like to ask for your understanding.
The next update will be made on Monday, August 2nd.
As soon as the details of the update are determined, we will notify you again through a separate notice.
The development team is always sorry for not meeting your support.
I hope you all stay healthy until the next update.
Thank you.
[Notice] Japanese and simplified Chinese Translation has been Updated
Hello everyone, this is Troubleshooter development team.
Japanese and simplified Chinese translation for the contents that had been updated on June 23rd has been updated.
I'm sorry for updating the Japanese translation later than scheduled.
The development team will pay more attention to the schedule so that regular translation updates can be made.
Thank you for your patience.
[Notice] Contents Update and System Maintenance
Hello everyone, this is Troubleshooter development team.
We beg to inform you that the game contents update and system maintenance.
During the maintenance, gamers who use Online mode can't play the game. Please exit the game in a safe place within the game if possible before the maintenance begins.
During the maintenance, gamers who use Offline mode can play the game.
Maintenance Schedule
Daylight saving time is not applied.
It's been delayed by an hour from the time previously announced. Please check the time again.
Date: June 23rd, 2021
Wednesday 11:00 ~ 13:00 CET
Wednesday 18:00 ~ 20:00 JST
Wednesday 02:00 ~ 04:00 PST
Wednesday 09:00 ~ 11:00 UTC
Update Details:
Added a new scenario mission [ Where your heart leads to... ].
Added the [ Machine Crafting ] and [ Module Crafting ] on the Workbench in the Shooter Street.
Added a Data Search Stand in the Shooter Strett. - Using the Data Search Stand, you can check the Mastery Research, Case Record, Activity Report, Material Index and Company Report.
Added an ordering and sorting function to the [ Troublemaker ].
Added the Steam Achievement [ Where your heart leads to... ].
Fixed a bug that debuff applied when the damage had been neutralized by activation of [ Lava Skin ], [ Ice Skin ], [ Lightning Skin ], or [ Moonlight Skin ].
Thank you.
[Notice] Next Update Schedule Announcement
Hello everyone, this is Troubleshooter development team.
It's already June. How are you all doing?
The development team is preparing for the next update as usual.
The new scenario mission will be the main content of the update for the time being. We're sorry that we can't provide more content to gamers who have already reached the end of the game.
The next update will be made according to the schedule below.
Update Schedule
Daylight saving time is not applied.
Date: June 23rd, 2021
Wednesday 10:00 ~ 12:00 CET
Wednesday 17:00 ~ 19:00 JST
Wednesday 01:00 ~ 03:00 PST
Wednesday 08:00 ~ 10:00 UTC
We sincerely apologize for being delayed from the previously announced update date (June 18th).
The development team will do our best to make the update better than the last one.
Thank you.
[Notice] Contents Update and System Maintenance
Hello everyone, this is Troubleshooter development team.
We beg to inform you that the game contents update and system maintenance.
During the maintenance, gamers who use Online mode can't play the game. Please exit the game in a safe place within the game if possible before the maintenance begins.
During the maintenance, gamers who use Offline mode can play the game.
Maintenance Schedule
Daylight saving time is not applied.
Date: June 1st, 2021
Tuesday 10:00 ~ 12:00 CET
Tuesday 17:00 ~ 19:00 JST
Tuesday 01:00 ~ 03:00 PST
Tuesday 08:00 ~ 10:00 UTC
Update Details:
Added a scenario mission [ Confrontation ]. - Changed the violenct case [ Disaster ] to be possible after complete the scenario mission [ Confrontation ].
Added the Steam Achievement [ Confrontation ].
Changed the mastery list that is showed up upon successful taming of beasts, the list to have at least one more [ Instinct ] and [ Genetics ] mastery type.
Changed the [ Lie in Ambush ] and [ Thrust Out ] to be activated only when [ Burrow ] is activated.
Changed the field effect quality to be more differ. If you choose graphic quality [ Low ] or lower, the quality of field effect become bad and its loads reduces.
Changed the loyality of beasts' entrusted to the [ Beast Keeper ] to be increased by 5 whenever player completes a mission.
Changed the [ Reinforced Pincers ] as follows.
Fixed a bug that Crabmit's [ Lie in Ambush ] ability didn't work in a specific condition.
Fixed a bug that HP bar had not been seen after [ Afterdeath Molting ] had been activated.
Fixed a bug that [ From Burrow to Burrow ] had not been worked when Crabmit used [ Return to Burrow ] and got to be in [ Burrow ] state.
Fixed a bug that enemies moving when they detect Crabmit's [ Thrust Out ].
Fixed a bug that the hole mark had not been removed when a summoned Crabmit is dismissed by its owner's Out of Action.
Fixed a bug that effect of [ Seasonal Wind ] affected to other characters except the one who equips it.
Fixed a bug that [ Position Exposed ] didn't affect to those who revived and has [ Luminescence ].
Fixed a bug that [ Restoration ] ability didn't work in a specific condition.
Fixed a bug that the game controller didn't work properly in the screen resolution except the 16:9.
Fixed a bug that list had not been spreaded when you are using game controller.
Fixed a bug that children citizen was put Out of Action.
Thank you.
[Notice] Next Update Announcement
Hello everyone, this is Troubleshooter.
The next update is scheduled for below time table:
Maintenance Schedule
Daylight saving time is not applied.
Date: June 1st, 2021
Tuesday 10:00 ~ 12:00 CET
Tuesday 17:00 ~ 19:00 JST
Tuesday 01:00 ~ 03:00 PST
Tuesday 08:00 ~ 10:00 UTC
We are always sorry for the constant delayed updates due to our development capabilities.
Starting with this update, we'll focus on updating the DLC scenario missions quickly for a while.
Thank you so much for cheering and waiting for us who are lacking for a long time.
Take care of your health and see you on the first day of June with the next story of Sanario.
Thank you.
[Notice] Beasts evolution and masteries bugs
Hello everyone, this is Troubleshooter development team.
There was an issue with the beasts and the masteries between last Friday and Sunday. This has led to the loss of already selected masteries at the next evolution step.
Currently, this issue was fixed through emergency update last Sunday to prevent further occurring, but the development team's thought was short, so there was insufficient follow-up to the beasts that had already evolved.
To make up for this, yesterday (Monday) at around 11 p.m.(GMT+9), we applied an additional emergency update to allow players to set again beasts' evolution masteries if the beast has more evolution masteries than its evolution step.
It will not be enough reward for the inconvenience that many players have inconveniences, but the dev team hopes it will be a small reward for your precious time.
In addition, we're sure there were players who chose the masteries they wanted regardless of the bug. Therefore, if we proceed with the batch initialization process, these players will suffer.
Therefore, we would like to initialize the masteries of beasts only for those who want it.
If all the players who fall under all the following require the development team to initialize the beast's masteries, the development team will proceed with the initialization manually.
1. The one who uses online mode 2. The one who tamed beasts at the time of the bug
* Time of the bug: CET: May 21st 02:00 ~ May 23th 08:00 JST: May 21st 09:00 ~ May 23th 15:00 PST: May 20th 17:00 ~ May 22nd 23:00 UTC: May 21st 00:00 ~ May 23th 06:00 UTC
If you want to initialization of the beasts, please tell us your intention in the comments of this notice, the development team will let you know in the comments after proceeding with the work.
The comment MUST include all the below requirements.
1. Agree to initialize beasts' evolution masteries 2. The server on which your company is located 3. Company Name 4. The name and the type(Tima, Negoori, Draki, Yasha, Crabmit) of the beast that you want to initialize. ( * !Important! Please make sure that there are no beasts with same name. )
