Genre: Role-playing (RPG), Hack and slash/Beat 'em up
Undecember
Jan. 19 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Jan. 19 (Fri) to address identified issues.
Please refer to the following information for details.
Jan. 19 (Fri) Server Patch
1. Server Patch Schedule: Jan. 19 (Fri) 2024, 17:40（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details - Game service stabilization.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Jan. 18 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Jan. 18 (Thu) to address identified issues.
Please refer to the following information for details.
Jan. 18 (Thu) Server Patch
1. Server Patch Schedule: Jan. 18 (Thu) 2023, 17:30（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) Game service stabilization. 2) Issue where an error message is displayed when certain items are purchased from the Black Market
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Jan. 17 Notice Regarding the 'Absorb Energy' Skill Rune
Greetings, Rune Hunters.
We would like to provide information about the 'Absorb Energy' skill that has become an issue in the UNDECEMBER community.
First of all, we would like to apologize for not providing clear information regarding the 'Absorb Energy' skill and causing confusion.
Rune Hunters reported a total of 2 issues regarding this matter. Please see below for more details.
■ Issue where energy can be obtained while the effects of the 'Absorb Energy' skill are active - Energy should not be obtainable while the effects of the 'Absorb Energy' skill are active. This issue will be resolved through the Jan. 18 (Thu) 2024 maintenance.
■ The Amplification effect of the 'Absorb Energy' skill - The following areas synergize with the 'Absorb Energy' skill's Amplification effect.
1) The 'Adds 50% of Main Element Increase/Amplification of Activation Skill to Element of Target Skill when the Main Elements of Activation and Target Skills are different' option of Link Runes such as Spell Activation on Attack Hit, Spell Activation upon Enemy Kill, Spell Activation on Spell Hit, Spell Activation while Channeling, and Spell Activation on Hit
2) The 'Increase Max Energy' option of Unique items
The stats were calculated correctly based on the information above. We are aware that this issue was highlighted in areas where DPS performance can be extremely heightened such as the Training Arena, and would like to inform you that this is not a bug because it is within the structurally acceptable range.
※ However, we are monitoring balance-related aspects, such as the difficulty of reaching the maximum energy limit and maintaining the Amplification effect, and could improve these parts in later seasons if the mechanics are regarded to not be balanced enough.
We would like to once again apologize for the trouble our Rune Hunters experienced due to the delay in sharing this notice. We will always strive to maintain the quality and reliability of our services.
Thank you.
Jan. 16 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Jan. 16 (Tue) to address identified issues.
Please refer to the following information for details.
Jan. 16 (Tue) Server Patch
1. Server Patch Schedule: Jan. 16 (Tue) 2023, 19:30（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) Game service stabilization. 2) 10 'Rare Zodiac Stone Random Chest Ⅳs' will be given as compensation for the Constellation of Time suspension. ※ You can claim the compensation from your mailbox until Jan. 17 (Wed) 2024, 23:59 (UTC+9). ※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. ※ Compensation can only be claimed by accounts that are created before the compensation mail is sent, and cannot be claimed by accounts that are created afterwards.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Jan. 18 Scheduled Maintenance
Greetings, Rune Hunters.
UNDECEMBER will be undergoing scheduled maintenance on Jan. 18 (Thu).
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details 1) Black Market Content will be Improved - [Link to Details] 2) Improvements and Other Changes will be made - The issue where the DMG and Reward Achievement windows are not displayed in Raids and Void Rifts will be fixed. ※ The penalties for pressing the exit button that were temporarily lifted will be applied again. - The event page for Coco's Great Adventure will be improved to display the daily amount of items obtained. - The drop chance for 'Coco's Snacks' will be increased. 3) Void Rift 4 will begin
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience.
Thank you.
(Resolved) Jan. 15 Temporary Suspension of Constellation of Time Content
Greetings, Rune Hunters.
To stabilize in-game services, Constellation of Time content will be suspended during the time outlined below.
We sincerely apologize for the inconvenience that may be caused by the suspension of the game's Constellation of Time content. Please see below for more details.
Temporary Suspension of Constellation of Time Content
✅ Suspension Details - Temporary suspension of Constellation of Time content to stabilize in-game services
※ The number of owned Powerful Emotions will be displayed as '0' during the Constellation of Time suspension period and will change back to the correct amount once the suspension is lifted.
We apologize again for the inconvenience this suspension may cause. We will work quickly so that we may lift the suspension as quickly as possible.
Thank you.
Jan. 15 Temporary Suspension of Constellation of Time Content
Greetings, Rune Hunters.
To stabilize in-game services, Constellation of Time content will be suspended during the time outlined below.
We sincerely apologize for the inconvenience that may be caused by the suspension of the game's Constellation of Time content. Please see below for more details.
Temporary Suspension of Constellation of Time Content
✅ Suspension Details - Temporary suspension of Constellation of Time content to stabilize in-game services
※ The number of owned Powerful Emotions will be displayed as '0' during the Constellation of Time suspension period and will change back to the correct amount once the suspension is lifted.
We apologize again for the inconvenience this suspension may cause. We will work quickly so that we may lift the suspension as quickly as possible.
Thank you.
Compensation for Traces of Memory Issue
Greetings, Rune Hunters.
We would first like to apologize for the delay in sending you compensation for the issue regarding 'Traces of Memory', which has been fixed through the Dec. 9 (Sat) 2023 server patch.
Currently, after checking our records, we have sent out the rewards.
Please see below for more details.
1) Affected Users: Users who have experienced the issue where Crafting materials were not dropped for Traces of Memory Lv. 151 and above ※ [Link to the Related Notice]
2) Compensation: - A reward chest with the Traces of Memory Cards and Darkness Energy used
3) Compensation Receipt Period: Jan. 12 (Fri) 2024, 17:00 (UTC+9) ※ The rewards will be sent to the character affected by the issue, and the mail will be stored for 30 days.
We apologize again for the inconvenience this issue has caused. We will always strive to maintain the quality and reliability of our services.
Thank you.
Reward Mail Distribution Issue
Greetings, Rune Hunters.
We would first like to sincerely apologize for the inconvenience caused to your gameplay.
We are currently looking into the issue of reward mail for maintenance and issues not arriving.
Please see below for more details.
Reward Mail Distribution Issue 1. Affected Mail: Reward mail that has a receipt date, such as maintenance rewards and issue rewards ※ We will update this notice when the issue is fixed.
We would like to apologize for the inconvenience. We will make an effort to solve the issue as soon as possible.
Thank you.
(Resolved) Reward Mail Distribution Issue
Greetings, Rune Hunters.
We would first like to sincerely apologize for the inconvenience caused to your gameplay.
We are currently looking into the issue of reward mail for maintenance and issues not arriving.
Please see below for more details.
Reward Mail Distribution Issue 1. Affected Mail: Reward mail that has a receipt date, such as maintenance rewards and issue rewards ※ We will update this notice when the issue is fixed.
We would like to apologize for the inconvenience. We will make an effort to solve the issue as soon as possible.
