2. Maintenance Details - Temporary Suspension of the Register Sale Function of Auction House ※ This function will be available again after the Season 3 update maintenance.
3. Maintenance Compensation : Gemstone of Courage x 3,000 * You can claim the compensation from your mailbox after the Dec. 4 (Mon) maintenance until Dec. 4 (Mon) 23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing temporary maintenance on Dec. 4 (Mon)
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details - Temporary Suspension of the Register Sale Function of Auction House ※ This function will be available again after the Season 3 update maintenance.
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Advance Notice on the End of Package and Product Sales (Edited on Nov. 29 17:32
Greetings, Rune Hunters.
We would like to inform you in advance that certain Package and Products currently on sale at the Shop will no longer be available to purchase after the Season 3 update maintenance.
Please see below for more details. We hope the information will help you avoid any inconvenience.
Advance Notice on the End of Package and Product Sales
✅ Ending Date - During the Season 3 update maintenance
✅ Affected Packages and Items (Edited on Nov. 29 17:22 (UTC+9))
✅ To Note ✔ The Package will only be sold until before the Season 3 update maintenance. ✔ Products you have already purchased can still be used normally even after the sale of the product ends.
We will do our best to continue offering even better products to Rune Hunters.
Thank you.
No Scheduled Maintenance on Nov. 30
Greetings, Rune Hunters.
There will be no scheduled maintenance for UNDECEMBER on Nov. 30 (Thu). If there are any changes, we will inform you through a separate notice.
Please see the details below to avoid any inconvenience.
1. Maintenance Schedule - There will be no scheduled maintenance on Nov. 30 (Thu).
We will always strive to maintain the quality and reliability of our services.
Thank you.
Advance Notice on Upcoming Changes with Dec. 7 Update
Greetings, Rune Hunters.
There will be various changes coming into effect with the new update that is taking place on Dec. 7 (Thu).
Among these changes, we would like to inform you in advance of the content that will be reset, information regarding the end of Season 2, as well as content adjustments that will take place in preparation for the Season 3 update.
■ Auction House Suspension Measures
◆ Auction House Suspension Measures
After the Dec. 4 (Mon). patch, you will no longer be able to register new items at the Auction House. Items that are registered before the patch will remain registered in the Auction House for their remaining time. ■ Content Reset
◆ Chaos Dungeon Reset and Current Chaos Cards
With the Dec. 7 (Thu) update, your current Chaos Compendium Score and Chaos Statue Level will be reset.
Chaos Cards obtained before the update that you currently own can be used until the update takes place. Once the Chaos Statue is reset, you will need to obtain new Chaos Cards in order to play Chaos Dungeons.
Any Chaos Cards that you do not use before the Dec. 7 (Thu) update will be converted into event items during the update. The Chaos items that will be converted include all Chaos Cards and Chaos Card Chests, Chaos Keys and chests that include Chaos Keys. ◆ Black Market Reset
With the Dec. 7 (Thu) update, the Black Market’s Friendship level, item list, saved items, and Pirate’s Coins will be reset.
The Pirate's Coins and Pirate's Coin Chests that you own will be deleted with the update. Please purchase any saved items before the update takes place.
Your saved items on the Black Market will be deleted after the update, so please purchase them before the Season 3 maintenance takes place. ◆ Relic and Zodiac Reset After the Dec. 7 (Thu) update, your Relics and Zodiacs will be reset.
Your Relic Level and EXP, and any Light of Life that you own, will be combined based on whichever values are higher out of Season/Standard mode.
All Avatar information will be reset and Divinity Points will be given depending on your combined Relic Level.
Please log in after the update to activate your character’s Relic Avatar and reassign your Divinity Points, as well as your Zodiac Traits and Stat Points. ◆ Constellation of Time Reset
After the Dec. 7 (Thu) update, your Constellation of Time stage and your Powerful Emotions will be reset. Please ensure that you complete any Constellation of Time stages you are playing before the update. ◆ Zodiac Stone Emotion Engraving Reset After the Dec. 7 (Thu) update, your Emotion Engravings on Zodiac Stones will be reset. You can perform Emotion Engraving again through Constellation of Time after the update. ◆ Mastery Reset After the Dec. 7 (Thu) update, your Mastery will be reset.
Your Mastery Level will be combined based on whichever level is higher out of Season/Standard mode. Please log in after the update to reassign your reset Mastery Points. ■ Balance and Content Adjustments ◆ Crusade of Glory Closure After the Dec. 7 (Thu) update, the game's Crusade of Glory content will be permanently closed.
After the Dec. 7 (Thu) update, we will send the following rewards according to grade to Rune Hunters who played Crusade of Glory during Season 2. ※ The Crusade of Glory Shop will only remain open during Season 3, and any 'Brilliant Glory Coins' that you own will be deleted once Season 4 begins.
We would like to sincerely thank you for playing Crusade of Glory.
◆ Free Pet Ability After the Dec. 7 (Thu) update, Pet Abilities will be free.
We will be issuing compensation to Rune Hunters who purchased Pet Abilities during Season 2 and still have remaining days or have yet to use them, and the compensation will be dependent on these factors.
- The compensation will be sent in succession during a period of 1-2 weeks after the Dec. 7 (Thu) update. ■ Information on End of Season 2
◆ Season Mode Items that will Move to Standard Mode at End of Season 2
◆ Items that will Move to Temporary Storage at End of Season 2 - The items in your Season Character’s Storage will be moved to Temporary Storage. - The items registered in your Season Character’s Unique/Rune Compendium will be moved to Temporary Storage. - The items in your Season Character’s Alchemy Slots will be moved to Temporary Slots according to mode. - The items in your Season Character’s Mailbox will be moved to Temporary Slots according to mode. ※ To Note ✔ We will not be able to offer you any assistance for any Black Market items that you do not claim before the Dec. 7 (Thu) maintenance. ✔ Items moved to Temporary Storage and Temporary Slots will be deleted if not claimed before the start of Season 4. We hope that the information above will help you avoid any inconvenience as you play the game. We hope you are looking forward to the new update and Season 3.
Thank you.
UNDECEMBER Black Friday Event
Greetings, Rune Hunters.
The biggest sale of the year! The Black Friday Event is here to help our Rune Hunters de-stress!
From the 'Black Friday Pass' with special rewards to the 'Diamond 1+1 Event' that provides 200% of the existing products!
Please see below for more details.
◆ Black Friday Special Product - Black Friday Pass
To celebrate the Black Friday Event, the 'Black Friday Pass' with many more benefits than the existing Zodiac Pass is available. ※ Zodiac Pass Season 7 will not be available.
■ Black Friday Pass Period - After the Nov. 23 (Thu) maintenance - Until before the Season 3 update maintenance
■ What is the Black Friday Pass? - Various rewards for each Pass Level can be obtained when the Pass Level is increased through the EXP from clearing the Missions of the Black Friday Pass. - There are Pass Rewards up to Level 20, and the rewards can only be obtained once per level. - You can purchase the Black Friday Pass with your account from Standard or Season Mode. - If you purchase the Black Friday Pass in Season Mode, its missions, rewards, and levels will be shared across all the difficulty modes within Season Mode. └ E.g. Playing in Standard Mode will not affect the Season Mode Pass.
■ Black Friday Pass Missions - They can be seen in Events within the game. - There are Daily Missions and Season Missions. - Season Missions can only be cleared once during the Black Friday Pass period, and more Pass EXP can be obtained. - During the Black Friday Pass period, 5 Daily Missions are given every day, and Pass EXP can be obtained from clearing them. - The Daily Missions are renewed every day at 09:00 (UTC+9).
■ Black Friday Pass Reward Contents - Normal Rewards: Can be obtained when the Black Friday Pass Level increases. - Premium Rewards: Can be obtained when the Black Friday Pass Level increases after purchasing the Premium Pass.
■ Premium Pass Information - When the Premium Pass is purchased, Premium Rewards can be obtained along with normal rewards when the Pass Level increases. - When the Premium Pass is purchased, Special Benefits are available during the Pass period. Alchemy Slot +1 Alchemy Acceleration +50% Stardust of Oblivion effect (Free Zodiac reset) ※ The Premium Pass benefits are only applied to the mode that the pass was purchased in. - 455 Diamonds are needed to activate the Premium Pass. - The purchased Premium Pass and its benefits are only applied during the Black Friday Pass period.
■ To Note ※ The Black Friday Pass period and details may be subject to change. ※ Black Friday Pass missions, rewards, and levels are applied separately for Standard and Season Mode (but they are not separated for the difficulty modes within Season Mode). ※ You must purchase the Premium Pass in either Standard or Season Mode to claim Premium Pass Rewards. ※ Premium Pass benefits are only applied to the Standard or Season Mode in which you purchase the pass. (E.g. If you purchase the Premium Pass in Season Mode, its benefits will only affect Season Characters) ※ You can see the contents of Chest items through [🔍View Info] in the item’s tooltip in the game. ※ To see chance information for chance-based items, please check this ▶Notice on the official website. ※ Once the Black Friday Pass period ends, your level, activated benefits, and points will be reset and rewards changed. ※ If you have any activated level rewards, please claim them before the end of the period (before the Season 3 update maintenance). ※ For inquiries about the product, please contact FLOOR Support. ※ These products may be resold in a same or similar format in the future.
◆ Black Friday Special Event - Diamond 1+1 Event
■ Event Period - After the Nov. 23 (Thu) maintenance - Until before Season 3 update maintenance
■ Event Details - During the event period, 200% Diamonds of the existing products are given when purchasing Diamond products from the Currency Shop.
■ To Note ※ Event details may be subject to change. ※ Each product can only be purchased once per account. ※ The Diamond 1+1 Event Product is not available on Steam. Please use other platforms.
Please enjoy UNDECEMBER with the Black Friday Event.
Thank you.
Director’s Letter Vol. 8
Hello, I’m Director Sang Kwon Han.
I hope you are well despite the changing season and winter chill. I imagine that things have been quiet since the end of UNDECEMBER’s Halloween Event.
As director, my first concern was on how to ensure that Rune Hunters were enjoying UNDECEMBER. That is why we held the Halloween Event, and while doing so, we found that there were still various shortcomings.
However, even though our first steps may be small, we will continue to work hard to ensure that Rune Hunters can fully enjoy the game. In this spirit, we wish to share some details on the upcoming Season 3 update.
■ December Season 3 Update
The Season 3 update will be taking place soon on Dec. 7 (Thu). We have worked hard to improve some of the shortcomings of Season 2 and to ensure that players can experience the enjoyment that comes from farming.
1. Improvements to Episodes While we improved the gameplay routes for Episodes 1 and 2 in order to decrease repetitive play, we were unable to implement the same measures for Episode 3. But with Season 3, we have reduced the gameplay routes for Episode 3 Act 11 and 12 to the minimum, which will allow users to reach end content more quickly. However, as the Hira theme is common to both Season 2 and 3, we believe that it is premature for us to reduce the gameplay routes for Act 13, and will therefore only do so for another season in the future.
Moreover, in consideration of those Rune Hunters who may not place much importance on completing the game’s stories, we have added an ‘Episode Skip’ feature. Once you use the ‘Episode Skip Ticket’, you can skip the Episode sections you want to, and appropriate EXP and base rewards that will allow you to play the next section will be provided. * The Episode Skip feature can be used by purchasing an ‘Episode Skip Ticket’ from the Shop after the Season 3 update. * Please note that you will be removed from content rankings if you skip Episodes.
2. New Runes and Improvements As mentioned in the Director’s Letter that was published in September, we have worked to improve Physical Element builds. To supplement some inconvenient factors that have existed since the beginning as well as the weaker areas of Physical Element builds, we have added the new Runes below.
2 new Skill Runes will be added.
3 new Link Runes will be added.
Despite the addition of these new Runes, we realize that they are not enough to bring about a complete change to Physical Element builds. We consider this as only the beginning of our efforts to continuously improve the game.
3. New Unique items and Changes to Skill Mechanisms The new Unique items that will be added with Season 3 will bring about significant changes to the roles played by currently neglected Unique Gear. The new Unique Gear will either significantly change skill mechanisms or will have critical options that will play a key role in completing your build. In addition, please note that most of the upcoming changes are centered around Physical Skill Runes as we have focused on improving Physical Element builds for the new season.
New Unique Gear with certain options that are normally categorized as Legacy options will be added.
In addition to the Transcendent Unique Gear above that will affect skill mechanisms, Unique Gear that will only drop in Hardcore Mode will also be added. These Unique Gear that are only dropped in Hardcore Mode are highly effective, and will help to heighten the fun of farming that is inherent to this mode.
Various other Unique items will be added along with the ones outlined above, and the ones with more powerful options will only be obtainable from the more difficult sections of the game’s end content. However, please note that the options and values of the new Unique items, including the ones outlined above, may change once the update actually takes place.
4. New Legendary Lacrima Gear With the addition of Lacrimas in Season 2, we believe that we were able to significantly increase the breadth of character growth. However, we realize that we neglected to fully exhibit the distinct characteristics of the Lacrima gear, and that is why we will be adding Legendary Lacrimas to the game. Legendary Lacrimas will have 3 gear slots, and 1 Unique slot will be guaranteed. The other slots will be set from Magic to Unique grade according to set chances.
Legendary Lacrima Gear
Moreover, the parts for the Unique Gear slots that can be attached to Legendary Lacrimas will be set according to set chances. We decided that the requirements for equipping gear to current Unique Lacrimas were too limited, and that we wanted to provide a wider equipping range with the new Legendary Lacrimas. Our aim is to ensure that as we improve current Unique items and add new ones, they can be used in various ways through Legendary Lacrimas.
5. Improvements to Chaos Dungeons Even though Chaos Dungeons are a key part of UNDECEMBER’s end content, we realize that they still have many problems. We are considering all angles in order to come up with solutions to these problems, and our current aim is to consistently improve the content over time rather than to come up with an immediate and rushed solution. Contrary to the fact that the difficulty levels of Chaos Dungeons suddenly increase from card Lv. 15 and above, the enjoyment that comes from farming is relatively lacking. To tackle this issue, new farming monsters will sometimes appear in dungeons of card Lv. 16 or above. As much as the new farming monsters will be powerful, they will drop befitting rewards. The rewards that are dropped by chance include the Charm Legendary Reversion Essences that were introduced in Season 2, and the powerful Unique Gear that will be newly added. The chances of the new farming monsters appearing will increase the higher the card level, and the max card growth level will be increased to Lv. 35.
Furthermore, convenience improvements are planned for Chaos Dungeons in January.
6. Improvements to Rankings We are still reflecting on the fact that we had to suddenly close the game’s Ranking Reward feature during the Season 2 update due to structural issues found with Rankings. We have therefore implemented improvements so that from Season 3, Rankings will end during the season and rewards can be claimed in time with the end of Rankings. We will also be simplifying the currently complicated Ranking categories.
7. Free Pet Ability From Season 3, Pet Abilities will be free. They will also be updated so that they are maintained constantly.
8. New Appearance Feature and Improvements Wings will be added to the game as a new Appearance feature. A Wings category will be added to costume slots and you can view the products that are available from the Beauty shop. 5 new Wings will be added with Season 3, and they can be obtained both by completing certain content or by purchasing products.
9. End of Crusade of Glory As participation rates for the game’s Crusade of Glory are lower than expected, we have decided to permanently close the content. However, rewards for the progress made in Season 2 will still be available to claim after the start of Season 3, and can be used at the Crusade of Glory Shop.
■ Events While running the game until now, we have felt that there has been a lack of events in the game. With a Christmas Event that will be as bountiful as the Halloween Event planned for Season 3, we are planning on consistently opening various events so that Rune Hunters can enjoy abundant experiences with UNDECEMBER.
■ In Conclusion… The upcoming Season 3 may still seem imperfect at the moment, but we will continue to work hard to add new content that will satisfy Rune Hunters for Season 4 as well. We thank you for your continued support of UNDECEMBER, and we look forward to seeing you in the next Director’s Letter.
Nov. 23 (Thu) Scheduled Maintenance
GreetingGreetings, Rune Hunters.
UNDECEMBER will be undergoing scheduled maintenance on Nov. 23 (Thu)
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details 1) Improvements and Other Changes - The issue where incorrect information is displayed in the skill tooltips for the 'Fissure' skill will be fixed. Before: Additional Fissure on skill use when Earth Energy stack is 5 or more After: Additional Fissure on skill hit when Earth Energy stack is 5 or more - The issue where Pet Ability-related information is displayed in quick notifications will be fixed. - The button for purchasing Pet Ability will be removed from the Pet Menu. 2) Some Convenience Products will no longer be available Pet Ability (7 Days) Pet Ability (28 Days) Pet Ability / Zodiac Walker (28 Days) 3) Black Friday Event will begin 4) Void Rift 7 will begin
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience.
Thank you.
[Completed] Nov. 16 Emergency Maintenance
Greetings, Rune Hunters.
Emergency maintenance has been completed and UNDECEMBER is now available to play.
We apologize again for the inconvenience caused by this unexpected maintenance.
Please refer to the following information for details.
2. Maintenance Details 1) The issue where items stored in Storage are not displayed for some accounts will be fixed. 2) The issue where Zodiac Pass 6 Premium cannot be purchased will be fixed.
3. Emergency Maintenance Compensation In addition, we have prepared compensation for these issues as a sign of our apology. Please see below for more details.
- [Exclusive] Charm Legendary Reversion Essence x1 - [Exclusive] Charm Legendary Upgrade Essence x1 - Gemstone of Merit x3,000 * You can claim the compensation from your mailbox after the Nov. 16 (Thu) maintenance until Nov. 17 (Fri) 23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
We apologize again for the unexpected inconvenience you experienced.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing emergency maintenance on Nov. 16 (Thu).
We apologize for the inconvenience caused by this unexpected maintenance.
Please refer to the following information for details about the maintenance schedule.
Nov. 16 (Thu) Emergency Maintenance
1. Emergency Maintenance Schedule : Nov. 16 (Thu) 2023, 17:35 (UTC+9) - Until further notice * This notice will be updated once the completion time for the maintenance is confirmed.
2. Maintenance Details 1) The issue where items stored in Storage are not displayed for some accounts will be fixed.
3. To Note ■ The maintenance schedule may be subject to change.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Completed] Nov. 16 Temporary Maintenance
Greetings, Rune Hunters.
Maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
2. Maintenance Details 1) The issue where certain accounts cannot access the game from the character selection screen will be fixed. 2) Game service stabilization
3. Maintenance Compensation : Gemstone of Courage x 5,000 * You can claim the compensation from your mailbox after the Nov. 16 (Thu) maintenance until Nov. 16 (Thu) 23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing temporary maintenance on Nov. 16 (Thu)
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details 1) The issue where certain accounts cannot access the game from the character selection screen will be fixed. 2) Game service stabilization
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.
No Scheduled Maintenance on Nov. 16
Greetings, Rune Hunters.
There will be no scheduled maintenance for UNDECEMBER on Nov. 16 (Thu). If there are any changes, we will inform you through a separate notice.
Please see the details below to avoid any inconvenience.
1. Maintenance Schedule - There will be no scheduled maintenance on Nov. 16 (Thu).
We will always strive to maintain the quality and reliability of our services.
