Genre: Role-playing (RPG), Hack and slash/Beat 'em up
Undecember
Dec. 9 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Dec. 9 (Sat) to address identified issues.
Please refer to the following information for details.
Dec. 9 (Sat) Server Patch
1. Server Patch Schedule: Dec. 9 (Sat) 2023, 00:00（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details - The issue where Crafting materials are not dropped for Traces of Memory Lv. 151 and above will be fixed.
※ We have prepared compensation as an apology for the inconvenience these issues may have caused. -Compensation: Traces of Memory Selection Chest x 10 -Compensation Claim Period: Can claim from your mail from Dec. 9 (Sat) 21:10 - Dec. 10 (Sun) 23:59 (UTC+9) ※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. ※ Compensation can only be claimed by accounts that are created before the compensation mail is sent, and cannot be claimed by accounts that are created afterwards.
※ We are carrying out further investigations into accounts that are experiencing these issues, and are preparing to send out additional compensation once we have completed our investigations.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
UNDECEMBER Season 3 Hot Time Event
Greetings, Rune Hunters.
An exciting Hot Time Event will be held to celebrate the start of UNDECEMBER’s Season 3!
Please see below for more details.
◆ UNDECEMBER Season 3 Hot Time Event
■ Event Period
■ Hot Time Benefits
■ Event Details - Get Hot Time benefits by playing the game at Hot Times during the event period.
■ To Note ※ The event schedule and rewards may be subject to change. ※ If the Hot Time Event is not active, please restart the game. ※ You can only receive Hot Time benefits during the event period and Hot Times.
We hope the information on the Hot Time periods and times will help you enjoy this Hot Time Event!
Thank you.
Dec. 8 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Dec. 8 (Fri) to address identified issues.
Please refer to the following information for details.
Dec. 8 (Fri) Server Patch
1. Server Patch Schedule: Dec. 8 (Fri) 2023, 20:00（UTC+9） * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) Game service stabilization. 2) The issue where Star Memory materials are not shown when Crafting some gear will be fixed. 3) The issue where the [Auto Combine Pieces] function in Essence Storage does not work will be fixed. 4) The issue where Lv. 1 Zodiac Stones are obtained as Constellation of Time Memory Rewards will be fixed. 5) The issue where the Runestone tooltip does not appear in Auction House content will be fixed. 6) The issue where the same item is registered when users with lots of items register materials quickly will be fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Distribution of Daily Ruby Remaining Rewards
Greetings, Rune Hunters.
With the ‘Daily Ruby’ product no longer being sold after today’s update, we are preparing to collectively send any remaining rewards that have yet to be received by those who purchased the product before the update.
Please see below for more details.
Distribution of Daily Ruby Remaining Rewards - We will send the rewards once we have confirmed the relevant users and reward amounts. ※ We will inform you through a notice once the rewards have been sent.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Game Force Closing in Some Android OS Environments
Greetings, Rune Hunters.
We would first like to sincerely apologize for the inconvenience caused to your gameplay.
Since the Dec. 7 (Thu) UNDECEMBER update, we have identified an issue where the game app is force closing in some Android OS environments. We are currently looking into the issue.
While we are in the process of implementing measures to resolve this issue as quickly as possible, we ask that you play the game through other platforms, such as on your PC, for the time being.
Please see below for more details.
Game Force Closing in Some Android OS Environments - Issue where the game app force closes in some Android OS environments when using content such as the Auction House
We will always strive to maintain the quality and reliability of our services.
Thank you.
UNDECEMBER Rune Hunter Growth Pass
Greetings, Rune Hunters.
UNDECEMBER's Season 3 is finally here! Along with Season 3, the Rune Hunter Growth Pass has also been released!
Play the game with the Rune Hunter Growth Pass to get various rewards as you grow! You can view the Rune Hunter Growth Pass by pressing the [Event] button on the upper-right part of the screen.
Please see below for more details on the Rune Hunter Growth Pass.
◆ Rune Hunter Growth Pass The Rune Hunter Growth Pass, which is a product where you can claim rewards every time your character levels up, has been released.
■ Rune Hunter Growth Pass Period - After the Dec. 7 (Thu) maintenance - Until before the Season 4 update
■ What is the Rune Hunter Growth Pass? - Level up your character to certain levels to obtain various rewards that correspond to each level. - Rune Hunter Growth Pass rewards start from Lv. 5 and go up to Lv. 100, increasing by increments of 5 levels. - You can purchase the Rune Hunter Growth Pass once per mode, and your Pass progress will only apply to the mode in which the Pass has been purchased. └ E.g. Passes purchased in Season Origin Mode will not affect your gameplay in Season Normal Mode.
■ Rune Hunter Growth Pass Rewards - Normal Rewards: Obtain by reaching the required character levels. - Premium Rewards: Obtain by purchasing the Premium Pass and reaching the required character levels.
■ Premium Reward Details - When you purchase the Rune Hunter Growth Premium Pass and reach the required Pass levels, you can obtain Premium Rewards as well as Normal Rewards. - With Premium Rewards, you can claim rewards that are of higher value, such as 20 Rune Candor Essences. - Purchased Premium Passes are only active during the current Pass period, so please ensure that you claim your rewards before the Pass period ends.
■ To Note ※ The period and details outlined above may be subject to change. ※ Please ensure that you claim any activated level rewards before the Pass period ends. ※ You can only claim Premium Rewards if you purchase the Premium Pass. ※ These products may be resold in the same or similar format in the future.
Experience more exciting journeys with the Rune Hunter Growth Pass!
Thank you.
Dec. 6 Scheduled Maintenance
Greetings, Rune Hunters.
UNDECEMBER will be undergoing scheduled maintenance on Dec. 6 (Wed).
Please refer to the following information for details about the maintenance schedule.
2. Maintenance Details 1) Season 3 will begin 2) Episodes will be improved 3) Crusade of Glory will be closed 4) Changes will be added to Chaos Dungeons 5) 'Resurrected Champion of God', a new field event, will be added 6) The ranking system will be improved 7) New Runes and Gear will be added 8) Pet Abilities will become free 9) Episode Skip Tickets will be added 10) Other new Appearances and Pets will be updated 11) Other convenient functions will be improved and balance will be fixed 12) New products and events will be added [▶ Link to Dec. 7 (Thu) Update Notice]
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience.
Thank you.
Dec. 7 (Thu) Update
Greetings, Rune Hunters.
Here is the notice on the details of the Dec. 7 (Thu) UNDECEMBER update. Please refer to the information below for more details.
※ The following information may change when the update takes place. ※ All screenshots were taken on a test server and details are subject to change.
We hope that these update details will help you avoid any inconvenience as you play the game.
Thank you.
Advance Notice on Season 3 Changes
Greetings, Rune Hunters.
Information on the changes that will be made with Season 3, such as on Rune information, has been released in advance so that you can see what changes will take place.
Please follow the link below for more details.
Advance Notice on Season 3 Changes
You can view the changes that will be made with Season 3 through Game Info > Season Mode Changes on the FLOOR website.
In addition, some Zodiac information will be added and changed during the upcoming update. Please note that these changes will be reflected in the Zodiac Web Simulator after the update on Dec. 07 (Thu).
Moreover, please note that the information provided in the link above on changes to Rune information, items etc., are currently in their testing stages and may change when the actual update takes place.
We hope you are excited for the new Season 3 that will be coming your way on Dec. 07 (Thu)!
Thank you.
Temporary Suspension of Some Auction House Features
Greetings, Rune Hunters.
We sincerely apologize for the inconvenience caused by the restrictions that have been placed on some Auction House features. In order to stably update the game, the Auction House feature for registering items for sale and its Bid feature have been temporarily suspended.
Please see below for more details.
Temporary Suspension of Some Auction House Features
1. Suspension Period - Until the Season 3 update
2. Suspension Details - Auction House's Bid feature - Auction House's register items for sale feature
We hope the information above will help you avoid any inconvenience as you play the game. We will continue to strive to ensure that we can notify you of such circumstances more carefully in the future.
