2. Maintenance Details 1) The issue where Unique Zodiac Stones obtained from opened ‘Completed Memory Restoration Chest Ⅲ’ are of Lv. 1 will be fixed. ※ Lv. 1 Unique Zodiac Stones that are incorrectly given before the error is fixed will be changed to Lv. 130 through the temporary maintenance. ※ We will send ‘Unique Zodiac Stone Selection Chests’ to Rune Hunters that have been affected by this issue through the temporary maintenance.
2) Limits to Alchemy Synthesis of Zodiac Stones will be removed. ※ As compensation for the inconvenience caused, we will send the following item to all Rune Hunters: > Major Zodiac Stone Random Chest x3
3) The issue where some recipes are missing in the [Alchemy] → [Combining] → [Essence Piece] category in Origin Mode will be fixed.
4) The issue where Season 1 rankings and rewards cannot be viewed and claimed will be fixed. ※ You will be able to view and claim Season 1 rankings and rewards after the temporary maintenance. ※ The following compensation will be sent to all those who own 'Standard Mode' characters and have been affected by this issue: > [Exclusive] Rune Candor Essence x3, 100,000 Gold
5) The issue where 'Link Rune Engraving Stone' and 'Traum's Crystal' cannot be searched by their names in the Auction House will be fixed.
3. To Note ■ The maintenance schedule may be subject to change. ■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance. ■ Guest accounts may be lost if you uninstall and reinstall the game. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 5 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Sep. 5 (Tue) to address identified issues.
Please refer to the following information for details.
Sep. 5 (Tue) Server Patch
1. Server Patch Schedule: Sep. 5 (Tue) 2023, 19:40 (UTC+9) * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) The issue where charms under the effect of Charm Slot Upgrade receive abnormal additional effects in certain circumstances will be fixed. 2) The issue where the damage of Earth Shock, Spica Relic skill, is not applied in certain circumstances will be fixed 3) Zodiac Stone Alchemy Synthesis will be temporarily restricted. ㄴ We will update this notice when the restriction is lifted.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[PC] New Version Update Announcement
Greetings, Rune Hunters.
Please update the game to have the issues that are currently occurring to be fixed.
The details regarding the update are as stated below.
[PC New Version Update Announcement]
1. Update TIme - Sep. 5 (Tue) 2023, 00:30 (UTC+9)
2. Update Details - The issue where users cannot receive items they have bid on in the Auction House when in different modes will be fixed. ※ Auction House items can be received when buyout.
※ Please exit the game completely before logging in again for the update to be applied.
We will do our best to provide a stable game service.
Thank you.
Sep. 5 Server / Data Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server / data patch on Sep. 5 (Tue) to address identified issues.
Please refer to the following information for details.
Sep. 5 (Tue) Server / Data Patch
1. Patch Schedule: Sep. 5 (Tue) 2023, 00:30(UTC+9) * The server / data patch will proceed without maintenance. * The game will therefore be available to play while the server / data patch is underway.
2. Patch Details
1) Server Patch - The issue where the item level is fixed at a certain value when obtaining the Zodiac Stone will be fixed. - The Memory Restoration Reward for the Constellation of Time will be given as a Chest. ※ Please understand that these changes have been implemented to limit intentional quest repetition in gameplay. ※ The original reward system will be restored after updating the related structure. - The other errors will be fixed.
2) Data Patch - The issue where the Projectile Curve of Lightning Arrow [Source] is not being applied will be fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 2 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Sep. 2 (Sat) to address identified issues.
Please refer to the following information for details.
Sep. 2 (Sat) Server Patch
1. Server Patch Schedule: Sep. 2 (Sat) 2023, 10:30 (UTC+9) * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) Server stabilization
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 1 Server Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a server patch on Sep. 1 (Fri) to address identified issues.
Please refer to the following information for details.
Sep. 1 (Fri) Server Patch
1. Server Patch Schedule: Sep. 1 (Fri) 2023, 20:00 (UTC+9) * The server patch will proceed without maintenance. * The game will therefore be available to play while the server patch is underway.
2. Server Patch Details 1) Server stabilization 2) The issue where Light of Life is not obtained properly in certain circumstances will be fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied. - Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 1 Data Patch
Greetings, Rune Hunters.
UNDECEMBER will be undergoing a data patch on Sep. 1 (Fri) to address identified issues.
Please refer to the following information for details.
Sep. 1 (Fri) Data Patch
1. Data Patch Schedule: Sep. 1 (Fri) 2023, 16:30 (UTC+9) * The data patch will proceed without maintenance. * The game will therefore be available to play while the data patch is underway.
2. Data Patch Details 1) Server stabilization 2) The issue where the Act 13 quest cannot be completed even after the Act 13 boss Ilya’s Illusion is defeated will be fixed. 3) The issue where Zodiac Stat Points are incorrect when logging in with a Season Character from a Standard Character through [Select Character], and where Zodiacs are reset when re-logging in after that with a Season Character through [Select World], will be fixed.
3. To Note - Please exit the game completely before logging in again for the patch to be applied.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Completed] Aug. 31 Emergency Maintenance
Greetings, Rune Hunters.
Emergency maintenance has been completed and UNDECEMBER is now available to play.
We apologize again for the inconvenience caused by this unexpected maintenance.
Please refer to the following information for details.
2. Maintenance Details 1) The issue where the total number of Essences is incorrectly displayed when Essences are moved from Season Storage to Standard Storage will be fixed. 2) The issue where some Act 13 Hira quests cannot be played in certain circumstances will be fixed. ※ If this issue occurs, move all the items in your Season Storage slots to your bag before opening your Standard Storage to view your items there. Then move the items in your Standard Storage to your bag before storing them together with your Season Storage items in Standard Storage. 3) Issue where Zodiac Specialization Trait Points obtained in Challenge Difficulty decrease ※ There may be changes in Zodiac Specialization values due to the changed method for obtaining Stardust of Evolution. If your Zodiac Specialization values decrease, please obtain Stardust of Evolution through Chaos Sub Quests before using them. 4) Issue where some ‘Skill Skin Challenge Ticket’ items from the ‘Season 2 Hira Package’ are categorized as Paid items ※ From the package’s Skill Skin Challenge Tickets, the 5 listed as Paid products will be changed to Free products, and there will be no change in the number of tickets given (20 in total). ※ For those who wish to receive a refund for unused packages that were purchased before the Aug. 31 (Thu) 14:45 (UTC+9) emergency maintenance began, please contact Support and we will help you with your refund. 5) The issue where a ‘Coming Soon’ message appears when checking rankings with a character that does not belong to a Guild will be fixed. 6) Game service stabilization
3. Emergency Maintenance Compensation - 1 Pet Ability (7 Days) - 1 Skill Skin Challenge Ticket - 300,000 Gold - 12,000 Gemstone of Courage - 10 Stat Elixir Selection Chest * You can claim the compensation from your mailbox after the Aug. 31 (Thu) maintenance until . Sep. 3 (Sun) 23:59 (UTC+9). * Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours). ┗ You can only claim the compensation from either Standard or Season Mode. * Maintenance compensation can only be claimed by accounts created before the maintenance. Compensation cannot be claimed by accounts that were created after the maintenance. * The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
We apologize again for the unexpected inconvenience you experienced.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing emergency maintenance on Aug. 31 (Thu).
We apologize for the inconvenience caused by this unexpected maintenance.
Please refer to the following information for details about the maintenance schedule.
Aug. 31 (Thu) Emergency Maintenance
1. Emergency Maintenance Schedule : Aug. 31 (Thu) 2023, 14:45 - Until further notice * This notice will be updated once the completion time for the maintenance is confirmed.
2. Maintenance Details - Game service stabilization
3. To Note ■ The maintenance schedule may be subject to change. ■ Guest accounts may be lost if you uninstall and reinstall the game.
We will always strive to maintain the quality and reliability of our services.
Thank you.
UNDECEMBER Season 2 Zodiac Pass 1
Greetings, Rune Hunters.
A new season of the Zodiac Pass, where you can get various rewards and benefits through your journey with the new UNDECEMBER, has begun!
Enjoy your new adventures with the Zodiac Pass! Please see below for more details.
◆ Season 2 Zodiac Pass 1 A new Zodiac Pass is beginning!
■ Zodiac Pass 1 Period - After the Aug. 31 (Thu) maintenance – Before the Sep. 14 (Thu) maintenance (UTC+9)
■ What is the Zodiac Pass? - By clearing Zodiac Pass missions, you can collect EXP and raise your Pass Level. You can then obtain the various rewards corresponding to each level. - Pass Rewards are available for up to Level 20, and you can only obtain rewards for each level once. - Zodiac Passes will proceed according to mode within your account. This means that Zodiac Pass missions, rewards, and levels are shared within each mode. └ E.g.) Your play in Standard Mode will not be affected by your Pass in Season Mode. ■ Zodiac Pass Missions - You can check missions through the ‘Event’ icon in the game. - There are both Daily Missions and Season Missions. - Season Missions can only be cleared once during the Zodiac Pass period, and more Pass EXP can be obtained through them. - During the Zodiac Pass period, 5 Daily Missions will be given every day, and you can obtain Pass EXP by clearing them. - Daily Missions will be refreshed every day at 09:00 (UTC+9).
■ Zodiac Pass Rewards - Normal Rewards: Can be obtained when your Zodiac Pass Level increases. - Premium Rewards: Can be obtained when you purchase the Premium Pass and your Zodiac Pass Level increases.
■ Premium Pass Information - If you purchase the Premium Pass, you can receive Premium Rewards in addition to Normal Rewards when your Pass Level increases. - If you purchase the Premium Pass, special benefits will be applied during the Pass period. ● Alchemy Slot +1 ● Alchemy Acceleration +50% ● Stardust of Oblivion (Zodiac free reset) ※ Premium Pass benefits only apply to the mode in which you purchase the Pass. - 455 Diamonds are required to activate the Premium Pass. - Your purchased Premium Pass and its benefits will only be valid during the Zodiac Pass 1 period.
■ To Note ※ The Zodiac Pass period and details may be subject to change. ※ Zodiac Pass missions, rewards, and levels are applied separately for each mode (Standard/Season Mode). ※ Premium Pass rewards can only be claimed for each mode by purchasing the Pass separately for both Standard and Season Mode. ※ Premium Pass benefits only apply to the mode in which you purchase the Pass. (E.g. A Premium Pass purchased in Season Mode only applies to Season characters) ※ You can see the contents of Chest items through ‘🍳View Info’ in the item’s tooltip in the game. ※ To see chance information for chance-based items, please check this Notice on the official website. ※ Once the Zodiac Pass period ends, your level, activated benefits, and points will be reset and rewards changed. ※ If you have any activated level rewards, please claim them before the end of the period (before the Sep. 14 (Thu) maintenance). ※ For inquiries about the product, please contact FLOOR Support. ※ These products may be resold in a same or similar format in the future.
Use the Zodiac Pass and add extra fun to your new journey!
Thank you.
Chaos Ticket Exchange Event
Greetings, Rune Hunters.
With the start of UNDECEMBER’s Season Mode, the Chaos Cards and Chaos Keys that you own will be converted into Chaos Tickets, which can be exchanged for various items.
Exchange your Chaos Tickets for the items you want at the Chaos Ticket Exchange!
Please see below for more details.
◆ Chaos Ticket Exchange Event
■ Event Period - Period for automatic conversion and exchange of Chaos Tickets: After the Aug. 31 (Thu) maintenance – Until before the Oct. 5 (Thu) maintenance Chaos Cards, Card Chests, Memory Pieces, and Keys owned before the update will be automatically converted. Once the event period ends, owned Chaos Cards, Card Chests, Memory Pieces, and Keys will not be converted.
■ Event Details - After the Aug. 31 (Thu) update, Chaos Dungeon items owned before the maintenance will be automatically converted into Chaos Tickets. You can give your Chaos Tickets to NPC Peddler Brown to exchange them for various items.
■ How to Participate 1) Go visit Peddler Brown in each area’s town!
2) Press Exchange Item to exchange your ticket for an item of your choice! The items that can be exchanged are limited, but the number of exchanges you can do is unlimited.
① Exchange Material: The number of Chaos Tickets you need for an item is shown here. ② Obtained Item: The items you can get from using your Chaos Tickets are shown here. ③ Exchange: Press this button to get your exchanged item sent straight to your bag.
■ Chaos Dungeons Reset: Conversion Rates for Chaos Cards → Chaos Tickets - The table above shows the rates for 1 Chaos Card. You will be able to check how many automatically converted Chaos Tickets you have after the Aug. 31 (Thu) update. E.g. 1) 1 Normal Tier 1 Chaos Card = 5 Chaos Tickets (will be automatically converted) E.g. 2) 1 Magic Tier 1 Chaos Card = 10 Chaos Tickets (will be automatically converted)
■ Chaos Dungeons Reset: Conversion Rates for Chaos Dungeon Material → Chaos Tickets - The two tables above show the rates for 1 Chaos Dungeon item. You will be able to check how many automatically converted Chaos Tickets you have after the Apr. 27 (Thu) update. E.g. 1) 1 Normal Tier 1 Chaos Card Chest = 5 Chaos Tickets (will be automatically converted) E.g. 2) 1 Chaos Key (Madness) = 3 Chaos Tickets (will be automatically converted)
■ Chaos Ticket Exchange Information - The table above shows the tickets needed for exchanging 1 item. You will be able to see which items you can exchange your Chaos Tickets for through NPC Peddler Brown after the Aug. 31 (Thu) update.
■ To Note ※ Please note that once you log in after the Oct. 5 (Thu) maintenance, Chaos Tickets will no longer be automatically converted. ※ You will no longer be able to exchange Chaos Tickets when the event ends after the Oct. 5 (Thu) maintenance, so please ensure that you use all your tickets before then. Unused tickets will disappear once the event ends. ※ Chaos Tickets can be sold at the Shop, so please be careful not to sell your tickets accidentally. ※ Please note that other than this Chaos Ticket Exchange event, there are no other ways of acquiring Chaos Tickets. ※ The event period and rewards may be subject to change. ※ Event items can only be exchanged for designated items, and the list of exchangeable items may change for each event.
Obtain a variety of items through this Chaos Ticket Exchange event, and begin UNDECEMBER’s first Season with abundant items!
