Undecember
Temporary Restrictions on Auction House
We sincerely apologize for the inconvenience caused by these restrictions.
Please see below for more details.
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Temporary Restrictions on Auction House
✅ Restriction Period
- Immediately after the upload of this Sept. 18 (Mon) notice – Until further notice
✅ Restriction Details
- Temporary restrictions on the use of the Auction House to stabilize the server
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We apologize again for the inconvenience caused by these restrictions and will work as quickly as possible to get the use of the Auction House back to normal.
Thank you.
Sept. 15 2nd Server Patch (Added on Sept.15 20:58 (UTC+9))
UNDECEMBER will be undergoing a server patch on Sept. 15 (Fri) to address identified issues.
Please refer to the following information for details.
Sept. 15 (Fri) Server Patch
1. Server Patch Schedule: Sept. 15 (Fri) 2023, 20:30
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
1) The issue where the Chaos Daily Mission completion reward, ‘Gemstone of Courage’, cannot be claimed will be fixed.
※ The following compensation has been sent to all Rune Hunters for this issue: (Added on Sept.15 20:58 (UTC+9))
- [Exclusive] Rune Rare Upgrade Essence Selection Chest x3
- Can claim from your mail from Sept. 15 (Fri) 20:45 - Sept. 21 (Thu) 23:59 (UTC+9)
※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
※ Compensation can only be claimed by accounts that are created before the compensation mail is sent, and cannot be claimed by accounts that are created afterwards.
3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sept. 15 Server Patch
UNDECEMBER will be undergoing a server patch on Sept. 15 (Fri) to address identified issues.
Please refer to the following information for details.
Sept. 15 (Fri) Server Patch
1. Server Patch Schedule: Sept. 15 (Fri) 2023, 16:30（UTC+9）
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
1) The issue where the Diamond x455 product was not displayed in the Shop has been fixed.
2) The issue where Void Rift Lv. 6 Stage 3 cannot be cleared in certain circumstances will be fixed.
3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 12 Server Patch
UNDECEMBER will be undergoing a server patch on Sep. 12 (Tue) to address identified issues.
Please refer to the following information for details.
Sep. 12 (Tue) Server Patch
1. Server Patch Schedule: Sep. 12 (Tue) 2023, 20:30 (UTC+9)
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
1) The issue where an incorrect amount of currency is used when removing/exchanging a Lacrima item and where that used currency is returned when re-logging into the game will be fixed.
2) Server stabilization
3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Delay in Guild Raid Update Schedule
We would first like to sincerely apologize to all the Rune Hunters who were looking forward to the Season 2 new content, 'Guild Raids'.
Although we announced that the first 'Guild Raid' would begin on Sept. 14 (Thu) in our Aug. 31 Update notice,
we found during our test stages that a crucial change has to be made to the content,
meaning that the Guild Raid update schedule must unavoidably be delayed until Oct. 12 (Thu).
Including the change that needs to be made, we will carefully examine all aspects of the Guild Raid content,
and ensure that we can present Rune Hunters with the best and most complete version of the new content.
We ask for your understanding in this unavoidable delay in schedule.
We have prepared compensation as an apology for this delay.
Please see below for more details.
1. Compensation:
- [Exclusive] Charm Legendary Reversion Essence x1
2. Compensation Claim Period:
- Can claim from your mail from Sept. 12 (Tue) 19:00 - Sept. 18 (Mon) 23:59 (UTC+9)
※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
※ Compensation can only be claimed by accounts that are created before the compensation mail is sent, and cannot be claimed by accounts that are created afterwards.
We would like to apologize again for not being able to update the new content according to the schedule we announced previously.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 14 Scheduled Maintenance
UNDECEMBER will be undergoing scheduled maintenance on Sep. 14 (Thu).
Please refer to the following information for details about the maintenance schedule.
Sep. 14 (Thu) Scheduled Maintenance
1. Maintenance Schedule
: Sep. 14 (Thu) 2023, 08:00 ~ 14:00 (UTC+9)
2. Maintenance Details
1) The convenience of the Auction House will be improved
2) Some Gear Options will be changed
3) Some Rune Options will be changed
4) Some Zodiac Specialization Node Options will be changed
5) Constellation of Time Memory Restoration Rewards will be improved
6) Other improvements and changes
7) Zodiac Pass 2 will be added
8) Void Rift 2 will begin
9) Game service stabilization
10) Other bug fixes
3. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.
■ Guest accounts may be lost if you uninstall and reinstall the game.
■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience.
Thank you.
[Completed] Sep. 14 Scheduled Maintenance
Maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
Sep. 14 (Thu) Scheduled Maintenance Completed
1. Completed Maintenance Schedule
: Sep. 14 (Thu) 2023, 08:00 ~ 14:00 12:00 (UTC+9)
2. Maintenance Details
1) The convenience of the Auction House will be improved
2) Some Gear Options will be changed
3) Some Rune Options will be changed
4) Some Zodiac Specialization Node Options will be changed
5) Constellation of Time Memory Restoration Rewards will be improved
6) Other improvements and changes
7) Zodiac Pass 2 will be added
8) Void Rift 2 will begin
9) Game service stabilization
10) Other bug fixes
[▶ Link to Sep. 14 (Thu) Update Notice]
3. Maintenance Compensation
: Gemstone of Courage x 3,000
* You can claim the compensation from your mailbox
after the Sep. 14 (Thu) maintenance until Sep. 14 (Thu) 23:59 (UTC+9).
* Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
* Maintenance compensation can only be claimed by accounts created before the maintenance.
Compensation cannot be claimed by accounts that were created after the maintenance.
* The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing scheduled maintenance on Sep. 14 (Thu).
Please refer to the following information for details about the maintenance schedule.
Sep. 14 (Thu) Scheduled Maintenance
1. Maintenance Schedule
: Sep. 14 (Thu) 2023, 08:00 ~ 14:00 (UTC+9)
2. Maintenance Details
1) The convenience of the Auction House will be improved
2) Some Gear Options will be changed
3) Some Rune Options will be changed
4) Some Zodiac Specialization Node Options will be changed
5) Constellation of Time Memory Restoration Rewards will be improved
6) Other improvements and changes
7) Zodiac Pass 2 will be added
8) Void Rift 2 will begin
9) Game service stabilization
10) Other bug fixes
3. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.
■ Guest accounts may be lost if you uninstall and reinstall the game.
■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience.
Thank you.
Sep. 12 Server Patch
UNDECEMBER will be undergoing a server patch on Sep. 12 (Tue) to address identified issues.
Please refer to the following information for details.
Sep. 12 (Tue) Server Patch
1. Server Patch Schedule: Sep. 12 (Tue) 2023, 00:00 (UTC+9)
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
1) The issue where option values can be incorrectly applied through the Lacrima feature will be fixed.
2) Server stabilization
3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Sep. 8 Temporary Suspension of Ranking Reward Feature
The game's Ranking Reward feature will be temporarily suspended
so that we can look into and resolve the issue that is affecting Rankings.
We sincerely apologize for the inconvenience this may cause.
Please see below for more details.
Temporary Suspension of Ranking Reward Feature
1. Suspension Period
- After the Sept. 8 (Fri) maintenance - Until further notice
2. Suspension Details
- The Ranking Reward feature will be temporarily suspended so that we can look into and resolve the issue that is affecting Rankings.
3. Compensation
- Rewards that are not received due to this temporary suspension will be sent at a later date, and we will inform you of the schedule once it has been confirmed through this notice.
We apologize again for the inconvenience this may cause.
We will work quickly to resolve the issue.
Thank you.
[Completed] Sep. 8 Temporary Maintenance
Temporary maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
Sep. 8(Fri) Temporary Maintenance Completed
1. Completed Maintenance Schedule
: Sep. 8(Fri) 2023, 10:00 ~ 14:00 16:00 17:00 (UTC+9)
2. Maintenance Details
1) The issue where Unique Zodiac Stones obtained from opened ‘Completed Memory Restoration Chest Ⅲ’ are of Lv. 1 will be fixed.
※ Lv. 1 Unique Zodiac Stones that are incorrectly given before the error is fixed will be changed to Lv. 130 through the temporary maintenance.
※ We will send ‘Unique Zodiac Stone Selection Chests’ to Rune Hunters that have been affected by this issue through the temporary maintenance.
※ The compensation has only been sent once per account, and the mail will be stored for 3 days (72 hours).
2) Limits to Alchemy Synthesis of Zodiac Stones will be removed.
※ As compensation for the inconvenience caused, we will send the following item to all Rune Hunters:
> Major Zodiac Stone Random Chest x3
※ The compensation has only been sent once per account, and the mail will be stored for 3 days (72 hours).
3) The issue where some recipes are missing in the [Alchemy] → [Combining] → [Essence Piece] category in Origin Mode will be fixed.
4) The issue where Season 1 rankings and rewards cannot be viewed and claimed will be fixed.
※ You will be able to view and claim Season 1 rankings and rewards after the temporary maintenance.
※ The following compensation will be sent to all those who own 'Standard Mode' characters and have been affected by this issue:
> [Exclusive] Rune Candor Essence x3, 100,000 Gold
※ The compensation has only been sent once per account, and the mail will be stored for 3 days (72 hours).
- Temporary Suspension of Ranking Reward Feature
※ We apologize for the inconvenience caused.
Due to an error that was found during our maintenance, the game’s Ranking Reward feature has been temporarily suspended.
※ For more details on the suspension and relevant compensation, please check the notice linked below:
> [Link to Sept. 8 Temporary Suspension of Ranking Reward Feature Notice]
5) The issue where 'Link Rune Engraving Stone' and 'Traum's Crystal' cannot be searched by their names in the Auction House will be fixed.
6) Issue where Void Rift Ranking Rewards cannot be claimed
※ We apologize for the inconvenience caused.
Rewards that cannot be claimed due to this issue will be sent to you during the Sept. 14 (Thu) scheduled maintenance.
3. Temporary Maintenance Compensation
: Gemstone of Courage x 9,000
* You can claim the compensation from your mailbox after the Sep. 8(Fri) maintenance until Sep. 8(Fri) 23:59 (UTC+9).
* Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
* Maintenance compensation can only be claimed by accounts created before the maintenance.
Compensation cannot be claimed by accounts that were created after the maintenance.
* The duration time of Pet Ability and Zodiac Walker did not decrease while maintenance was underway.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing temporary maintenance on Sep. 8(Fri)
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.
Sep. 8(Fri) Temporary Maintenance
1. Temporary Maintenance Schedule
: Sep. 8(Fri) 2023, 10:00 ~ 14:00 16:00 17:00 (UTC+9)
* Maintenance has been extended.
* Maintenance has been extended again.
We apologize for the inconvenience and will work hard to complete the maintenance as soon as possible.
2. Maintenance Details
1) The issue where Unique Zodiac Stones obtained from opened ‘Completed Memory Restoration Chest Ⅲ’ are of Lv. 1 will be fixed.
※ Lv. 1 Unique Zodiac Stones that are incorrectly given before the error is fixed will be changed to Lv. 130 through the temporary maintenance.
※ We will send ‘Unique Zodiac Stone Selection Chests’ to Rune Hunters that have been affected by this issue through the temporary maintenance.
2) Limits to Alchemy Synthesis of Zodiac Stones will be removed.
※ As compensation for the inconvenience caused, we will send the following item to all Rune Hunters:
> Major Zodiac Stone Random Chest x3
3) The issue where some recipes are missing in the [Alchemy] → [Combining] → [Essence Piece] category in Origin Mode will be fixed.
4) The issue where Season 1 rankings and rewards cannot be viewed and claimed will be fixed.
※ You will be able to view and claim Season 1 rankings and rewards after the temporary maintenance.
※ The following compensation will be sent to all those who own 'Standard Mode' characters and have been affected by this issue:
> [Exclusive] Rune Candor Essence x3, 100,000 Gold
5) The issue where 'Link Rune Engraving Stone' and 'Traum's Crystal' cannot be searched by their names in the Auction House will be fixed.
3. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.
■ Guest accounts may be lost if you uninstall and reinstall the game.
■ Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
Thank you.