Undecember
May. 4 Known Issues (May. 8 22:00 (UTC+9) Added)
Please be informed of the known issue(s) below to help reduce disruptions to your gameplay.
- Issue where only Affixes of the same Charm Tier are imbued when obtaining Charms
- Issue where items being sold at the Auction House or Rubies being settled are not displayed properly
ㄴ We are currently working to resolve this issue where affected items or Rubies are not being displayed properly (May. 4 23:33 (UTC+9) Added)
- Issue where character stats are not applied or displayed properly in certain circumstances (23/05/08 22:00 (UTC+9) Edited)
- Issue where the amount of Pirate Coins owned is incorrect (23/05/08 22:00 (UTC+9) Edited)
ㄴ For Pirate Coins, only the decreased amount will be restored during scheduled maintenance.
ㄴ We will notify you of when this restoration will take place with a notice when maintenance takes place at a later date.
- Issue where users’ Chaos Compendium progress is reset (May. 6 18:48 (UTC+9) Added)
- Issue where in the Grave Robber King’s Underground Vault Chaos Unique Dungeon, lights do not come on even when users control props (23/05/08 22:00 (UTC+9) Edited)
We apologize for the inconvenience caused.
We will always strive to maintain the quality and reliability of our services.
Thank you.
May. 4 Known Issues (May. 6 18:48 (UTC+9) Added)
Please be informed of the known issue(s) below to help reduce disruptions to your gameplay.
- Issue where only Affixes of the same Charm Tier are imbued when obtaining Charms
- Issue where items being sold at the Auction House or Rubies being settled are not displayed properly
ㄴ We are currently working to resolve this issue where affected items or Rubies are not being displayed properly (May. 4 21:25 (UTC+9) Added)
- Issue where character stats are not applied or displayed properly in certain circumstances (May. 6 18:48 (UTC+9) Added)
- Issue where the amount of Pirate Coins owned is incorrect (May. 6 18:48 (UTC+9) Added)
ㄴ For Pirate Coins, only the decreased amount will be restored during scheduled maintenance.
ㄴ We will notify you of when this restoration will take place with a notice when maintenance takes place at a later date.
- Issue where users’ Chaos Compendium progress is reset (May. 6 18:48 (UTC+9) Added)
- Issue where in the Grave Robber King’s Underground Vault Chaos Unique Dungeon, lights do not come on even when users control props (May. 6 18:48 (UTC+9) Added)
We apologize for the inconvenience caused.
We will always strive to maintain the quality and reliability of our services.
Thank you.
May. 4 Known Issues (May. 4 21:25 (UTC+9) Added)
Please be informed of the known issue(s) below to help reduce disruptions to your gameplay.
- Issue where only Affixes of the same Charm Tier are imbued when obtaining Charms
- Issue where items being sold at the Auction House or Rubies being settled are not displayed properly
ㄴ We are currently working to resolve this issue where affected items or Rubies are not being displayed properly (May. 4 21:25 (UTC+9) Added)
We apologize for the inconvenience caused.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Normalized] [2nd] Temporary Restrictions on Auction House
So that work into stabilizing the Auction House server can be carried out,
temporary restrictions on the use of the Auction House will be put into place.
We sincerely apologize for the inconvenience caused by these restrictions.
Please see below for more details.
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Temporary Restrictions on Auction House
✅ Restriction Period
- Immediately after the upload of this May. 4 (Thu) notice – Until further notice 20:15(UTC+9)
✅ Restriction Details
- Temporary restrictions on the use of the Auction House to stabilize the server
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We apologize again for the inconvenience caused by these restrictions and will work as quickly as possible to get the use of the Auction House back to normal.
Thank you.
May. 4 Update
Our next update will be taking place on May. 4 (Thu).
Please see below for more details.
※ The following information may change when the update takes place.
◈ Improvements and Other Changes
※ These are the improvements and changes that will come into place with the update.
◆ Improvements and Other Changes
■ Paid Shop
- The restrictions on the sale of Memory Rune and God’s Resonance Stone products on the Chaos Stone tab will be deleted.
In addition, adjustments will be made so that the Memory Rune Selection Chest Bundle
and God’s Resonance Stone Selection Chest Bundle products that are on sale on the Paid Shop > Bundle tab
will be displayed after users enter Chaos Dungeons.
■ Characters
- The location of the ‘Transfer’ button on the Select Character screen will be adjusted.
■ Skill Runes
- The ‘Cannot Chain’ keyword will be added to the Quick Slash Awakening (Verity) Skill Rune.
- The timing of Fire Explosions when using the Flamethrower Skill Rune will be improved.
■ Alchemy
- The conditions for unlocking Magic/Rare Charm Synthesis recipes will be changed.
※ Once you complete the ‘Begin Operation – Talk to Favina’ quest,
you can synthesize Charm items through ‘Alchemy’ > ‘Synthesis’.
■ UI
- Some text and icons of Zodiac Pass Chest contents will be changed.
◈ Balance Changes
※ These are the Character, Rune, Monster, and other balance changes that will be made.
◆ Items
■ Traces of Creation
- The amount of Star Memory you can obtain when disassembling Traces of Creation
will be increased by approximately 2 times.
■ Drops
- The drop chance of Traces of Creation in the Hermit's Furnace Dungeon will be increased.
◆ Content
■ Chaos Dungeons
- The battle difficulty of the Chaos Dungeon Tier 11 boss monster, ‘Serpens’, will be lowered.
■ Descent Raids
- The Runestone drop chance for Descent Raids of Normal Mode will be increased.
- The drop chance for Descent Raids of Hard Mode will be increased
so that you have a 100% chance of obtaining Runestones.
■ Traces of Memory
- The drop chance of Traces of Creation in Traces of Memory (Ortemis, Triah, Chaos) Dungeons will be increased.
■ Alchemy
- The following obtainable items in the Alchemy Combining > Convert menu will be changed to [Exclusive] items,
and the amount of required materials will be reduced by 50%.
- The following items will be added to the Alchemy Combining > Other menu.
■ Zodiac Pass
- For the Zodiac Pass, product phrases and resources that may cause confusion will be replaced.
■ Settings
- The list of Red/Blue/Green Elements in the Obtaining Exclusion List in the Accessibility tab will be deleted.
- Earth Elements can be set to the Obtaining Exclusion List after the update.
◈ Bug Fixes
※ These are the bug fixes that will take place with the update.
■ Auction House
- The issue where Zodiac Stones cannot be sold or registered will be fixed.
■ Mastery
- The issue where Enchant Mastery reset does not work properly for some Standard accounts will be fixed.
※ To fix this issue, the Mastery trees of Standard characters will be reset,
and you will be able to imbue points according to level again after the patch.
■ Compendium
- The issue where Chaos Compendium progress does not increase beyond a certain score will be fixed.
■ Drops
- The issue where only Traces of Creation (Weapon) are dropped in the Hermit's Furnace final reward will be fixed.
- The issue where Skill/Link Rune Engraving Stones and Traum’s Crystal/Crystal Pieces are not dropped
will be fixed.
These items can only be obtained from boss monsters.
Skill/Link Runes and Engraving Stones currently cannot be obtained with Pets, and can only be obtained through users’ direct control.
- The issue where dropped Tier Stones are not immediately visible will be fixed.
Tier Stones currently cannot be obtained with Pets, and can only be obtained through users’ direct control.
■ Event
- The issue where the time for the Total Playtime Event Reward does not reset will be fixed.
■ Characters
- The issue where Character Transfer is not possible in some worlds will be fixed.
■ Titles
- The issue where Titles cannot be obtained in some Standard accounts will be fixed.
※ Affected Titles will be sent to users during maintenance.
■ Chat Window
- The issue where shared item info cannot be viewed in the Chat window will be fixed.
- The issue where users cannot invite other users to a Guild through the Chat window will be fixed.
■ Field Events
- The issue where the Altar of Blessing event does not work properly will be fixed.
■ Void Rift
- The issue where Standard character rewards can be claimed with Season characters will be fixed.
■ Other
- The issue where the game exits abnormally in certain circumstances will be fixed.
We hope that these update details will help you avoid any inconvenience as you play the game.
Thank you.
Notice on Mastery Level Issue and Restoration of Disappeared Items from Storage
This notice is on the issues where Mastery Levels are currently not appearing correctly in Standard Mode,
and on the restoration of items that have disappeared from Storage.
Although the causes of these issues have currently been resolved,
additional work on restorations for users who have already experienced these issues is required.
This means that we will be carrying out restorations during a scheduled maintenance at a later date.
We ask for your understanding regarding this matter,
and will inform you of the detailed restoration schedule in our scheduled maintenance notice.
We will continue to strive to ensure the reliability of our services.
Thank you.
May. 4 Scheduled Maintenance
UNDECEMBER will be undergoing scheduled maintenance on May. 4 (Thu).
Please refer to the following information for details about the maintenance schedule.
May. 4 (Thu) Scheduled Maintenance
1. Maintenance Schedule
: May. 4 (Thu) 2023, 07:00～12:00 (UTC+9)
* For more information about the changes that will be made during the maintenance,
please refer to the update notice that will be uploaded soon.
2. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.
■ Guest accounts may be lost if you uninstall and reinstall the game.
■ Auction House, Constellation of Time, and Chaos Dungeons will be unavailable 10 minutes before maintenance begins.
We hope the information above will help you avoid any inconvenience.
Thank you.
[PC] New Version Update Announcement
Please update the game to have the issues that are currently occurring to be fixed.
The details regarding the update are as stated below.
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[New Version Update Announcement]
✔ Update TIme
- After Apr. 29 (Sat) 2023, 03:40 (UTC+9)
✔ Update Details
- The issue where the game exits when using Party content and entering the Party Area will be fixed.
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We will do our best to provide a stable game service.
Thank you.
Apr. 29 Server Patch
UNDECEMBER will be undergoing a server patch on Apr. 29 (Sat) to address identified issues.
Please refer to the following information for details.
Apr. 29 (Sat) Server Patch
1. Server Patch Schedule: Apr. 29 (Sat) 2023, 02:40 (UTC+9)
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.
2. Server Patch Details
- The issue where EXP is sometimes obtained abnormally when playing in the Chaos Dungeons will be fixed.
- The issue where you can activate a different type of Specialization without having met the Zodiac Specialization prerequisites will be fixed.
- The issue where items are obtained with a higher chance than intended in certain situations will be fixed.
- The issue where additional options are not imbued when enchanting Magic Charms to Rare Charms will be fixed.
3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, and Chaos Dungeons for 10 minutes before and after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.
Thank you.
[Completed] Apr. 28 Temporary Maintenance
Maintenance has been completed and UNDECEMBER is now available to play.
Please refer to the following information for details.
Apr. 28 (Fri) Temporary Maintenance Completed
1. Completed Maintenance Schedule
: Apr. 28 (Fri) 2023, 09:30 - 11:30 15:00 15:30 16:00 (UTC+9)
2. Maintenance Details
- The issue where Rune Birth Essence mileage is shared between Standard and Season Mode will be fixed.
- The issue where Chaos Ticket mail is shown to Season characters will be fixed.
- The issue where some Pass products that are no longer available to purchase are still displayed will be fixed.
- The issue where Essences disappear abnormally from the exclusive Storage for Essences will be fixed.
- The issue of abnormal increases in Pirate Coins will be fixed.
┗ To resolve this issue, Pirate Coin holdings will be reset.
- Game service stabilization
- The issue where Character Transfer is not possible in some Worlds will be fixed.
- The issue where purchased Pets are displayed as unpurchased will be fixed.
* Please note that the above issue has not yet been fixed. We will inform you through a notice once it is fixed
3. Maintenance Compensation
1) Gemstone of Courage x2,000
2) [Exclusive] Skill Rune Magic Upgrade Essence x1
3) [Exclusive] Skill Rune Rare Upgrade Essence x1
4) [Exclusive] Skill Rune Legendary Upgrade Essence x1
5) Standard Light Element x50
*Maintenance compensation can be claimed through your mail
after the Apr. 28 (Fri) temporary maintenance – May. 1 (Mon) 23:59 (UTC+9).
*Maintenance compensation will only be sent once per account for both modes,
and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
*Pet Ability and Zodiac Walker duration will not be deducted while maintenance is underway.
✅ Compensation for Pirate Coin Reset
1) Stenella Coin x1,000 / Ribjaw Coin x1,000
*Compensation for Pirate Coin reset can be claimed through your mail
after the Apr. 28 (Fri) temporary maintenance – May. 1 (Mon) 23:59 (UTC+9).
*Compensation for Pirate Coin reset will only be sent once per account for both modes,
and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
✅ Pre-registration Rewards
1) [Boros] Pet Coupon x1
2) Pet Ability (1 Day) x1
3) Resurrection Scroll x20
*Pre-registration rewards can be claimed through your mail
after the Apr. 28 (Fri) temporary maintenance – May. 4 (Thu) 00:00 (UTC+9).
*Pre-registration rewards will only be sent once per account for both modes,
and the mail will be stored for 3 days (72 hours).
┗ You can only claim the rewards from either Standard or Season Mode.
Thank you for waiting for the maintenance to be completed.
We will always strive to maintain the quality and reliability of our services.
Thank you.
Greetings, Rune Hunters.
UNDECEMBER will be undergoing temporary maintenance on Apr. 28 (Fri).
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.
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Apr. 28 (Fri) Temporary Maintenance
1. Temporary Maintenance Schedule
: Apr. 28 (Fri) 2023, 09:30 - 11:30 15:00 15:30 16:00 (UTC+9)
* Maintenance has been extended.
2. Maintenance Details
* Game service stabilization
3. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.
■ Guest accounts may be lost if you uninstall and reinstall the game.
■ Chaos Dungeons and the Auction House will be unavailable 10 minutes before maintenance begins.
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We will always strive to maintain the quality and reliability of our services.
Thank you.