3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Arena, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience as you play the game.
Thank you.
LINE Games OTP Service Setup Guide
Greetings, Rune Hunters.
As the FLOOR OTP service provided by LINE Games has been discontinued and replaced with Google Authenticator / Microsoft Authenticator OTP services, we are providing a guide to help you set up the new OTP system.
Please refer to the following information for details.
3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Arena, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience as you play the game.
We would like to provide guidance regarding account usage for users who have been using Facebook as their sole login platform.
If you delete the linked app via the Facebook app or website, your UNDECEMBER login information will also be deleted, and your Facebook-linked game account will become inaccessible.
Please note that if the Facebook link is removed in this manner, you will no longer be able to access your game account via Facebook login.
To prevent any login issues, we recommend that Facebook-only users link their account to one of the following platforms: Google, Apple, or FLOOR.
■ Important Notes ✔ If you are already using a Google, Apple, or FLOOR account, or have already linked your account to any of these platforms, you do not need to take any further action based on this notice. ✔ If a Facebook-only user deletes the linked app from their Facebook account, the Facebook linkage information will also be deleted. ✔ During the FLOOR account linkage process, any game data not linked to the selected account (including purchase history and currency) will be permanently deleted. Please make sure to select the account you’ve been using when linking,as any data from other accounts will be permanently deleted. ✔ We may not be able to assist with account loss caused by user error during the linkage process. ✔ Facebook-only users must select one platform from Google, Apple, or FLOOR to proceed with additional account linkage.
We kindly ask you to refer to the above instructions to avoid any confusion while using the game. UNDECEMBER will continue doing its best to provide all Rune Hunters with a stable and enjoyable service.
Thank you.
Notice of Products Available for Sale After Apr. 03 (Thu)
Greetings, Rune Hunters.
We would like to inform you about the new products that will be available for purchase after the update on Apr. 03 (Thu). You can find detailed information about these products in the guide below or in the [Event] and [Paid Shop] sections within the game.
We appreciate your attention to this information when using the Cash Shop.
[List of Products on Sale] 1. UNDECEMBER New Product and Package Sales 2. UNDECEMBER Season Trials of Power Zodiac Pass 4
We would like to inform you about the events that will take place after Apr. 03 (Thu).
Please see below for more details.
[List of Upcoming Events] 1. UNDECEMBER Blessing of the Gods Event 2. New Season Pre-celebration Event 3. Season Trials of Power Hot Time Event (3rd) ※ The Hot Time event will only be available in Season Mode.
3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Arena, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We hope the information above will help you avoid any inconvenience as you play the game.
Thank you.
Compensation for Bonus Points Reset Issue
Greetings, Rune Hunters.
We sincerely apologize for the unexpected inconvenience in your gameplay. We have prepared a compensation package for the Rune Hunters who experienced issues due to the bonus points reset that occurred after Mar. 6 (Thu).
Please check the details below. ※ Notice Regarding Bonus Points for Costume Summon and Gear Summon (Combined) [[url=https://ud.floor.line.games/us/bbsCmn/detail/1741246861439031164]Link]
※ This compensation will be provided to accounts affected by the bonus points reset issue.
[Compensation for Bonus Points Reset Issue]
- Compensation Item: Gear Summon Ticket (Combined) x 10 - Compensation Schedule: Mar. 21 (Fri) 17:12 (UTC+9) - Compensation Receipt Period: Mar. 21 (Fri) - Mar. 23 (Sun) 23:59 (UTC+9) ※ Compensation items are sent to your mailbox, and you must obtain your compensation directly. ※ This compensation will be provided to accounts affected by the issue, and the mail will be stored for 3 days (72 hours). ※ This compensation will be given only once per account across all modes. └ You can claim it in either Standard or Season mode.
We apologize again for the inconvenience these issues caused. We will always strive to maintain the quality and reliability of our services.
Thank you.
Changes to LINE Games OTP Service and Setup Guide
Thank you for using LINE Games.
To ensure enhanced security and stability, the existing FLOOR OTP service will be discontinued. Please review the following changes effective as of Monday, April 21, 2025, to ensure a smooth transition.
[Changes to LINE Games OTP Service and Setup Guide]
[Changes]
[OTP Setup Guide] - Install either Google Authenticator or Microsoft Authenticator app. - Please unregister from the FLOOR OTP service and register for the new OTP service starting Monday, April 21, 2025.
[Schedule] - Effective from Monday, April 21, 2025.
[Important Notes] * After the FLOOR OTP service is discontinued, logging into games using FLOOR OTP will no longer be possible. * Any FLOOR OTP accounts not unregistered by Monday, April 21, 2025, will be automatically disabled. * Members who choose not to use the OTP service will be able to access our games via email verification.
3. To Note ■ The maintenance schedule may change depending on circumstances. ■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins. ■ Please note that you will not be able to enter the Auction House, Constellation of Time, Arena, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.
We will always strive to maintain the quality and reliability of our services.
