Undecember
Auction House Temporary Usage Restriction
An issue has occurred regarding the Auction House.
Therefore, it has been temporarily restricted from using.
[Auction House Temporary Usage Restriction]
✅ Restriction Period : After this notice ~ Until Further notice
* You may not use the Auction House during the temporary usage restriction period.
We apologize for the inconvenience of using the game and will do our best to fix the issue as soon as possible.
Thank you.
November 16 (Wed) Additional Updates
This is a notice on the new content that will be updated on November 16.
Please refer to the following information for details.
◆ New Pet : Weepy
- A new pet, Weepy, will be added to the game.
- Weepy Release Date : November 16 (Wed) 2022 11:00 (UTC+9)
- You can find the new pet Weepy from Menu > Pet on the top-right side of the screen.
Please take note of the details above to avoid any inconvenience while playing the game.
Thank you.
[Completed] November 16th Temporary Maintenance Notice
UNDECEMBER is now available to play as temporary maintenance
to provide a more stable game service has been completed.
Please refer to the following information for details.
[11/16 Temporary Maintenance Complete]
1. Maintenance Schedule
: Nov. 16 2022 11:00 ~ 12:45 (UTC+9)
2. Maintenance Details
- Server Stabilization
3. Temporary Maintenance Rewards
: Gemstone of Courage x2,000
* You may claim the rewards after the 11/16/22 maintenance until 11/16/22 23:59 (UTC+9) in your mailbox.
* Rewards are provided only once per account, and the mail is kept for 3 days (72 hours).
* Maintenance rewards can only be claimed by accounts created before maintenance.
Rewards cannot be claimed by accounts that were created after maintenance has been completed.
* Pet Ability and Zodiac Walker duration is not deducted while maintenance is underway.
Thank you for waiting for the maintenance of UNDECEMBER to be completed.
UNDECEMBER will strive to provide a stable game service.
Thank you.
Greetings, Rune Hunters.
To provide a more stable game service,
UNDECEMBER will be undergoing temporary maintenance on Nov. 16.
Please refer to the following information for details about the maintenance schedule.
[Nov. 16 Temporary Maintenance]
1. Temporary Maintenance Schedule
: Nov. 16, 2022 11:00 ~ 12:00 13:00 (UTC+9)
* Maintenance has been extended.
2. Maintenance Details
- Server Stabilization
3. NOTES
■ Maintenance schedule is subject to change due to the service circumstances.
■ Please log out of the game in a safe environment as gameplay is unavailable during maintenance.
■ Guest accounts may be lost when uninstalling or reinstalling the game.
■ The Chaos Dungeon and Auction House will be unavailable 10 minutes before maintenance begins.
Please refer to the information above to avoid any inconvenience.
Thank you.
November 16th Temporary Maintenance Notice
To provide a more stable game service,
UNDECEMBER will be undergoing temporary maintenance on Nov. 16.
Please refer to the following information for details about the maintenance schedule.
[Nov. 16 Temporary Maintenance]
1. Temporary Maintenance Schedule
: Nov. 16, 2022 11:00 ~ 12:00 (UTC+9)
2. Maintenance Details
- Server Stabilization
3. NOTES
■ Maintenance schedule is subject to change due to the service circumstances.
■ Please log out of the game in a safe environment as gameplay is unavailable during maintenance.
■ Guest accounts may be lost when uninstalling or reinstalling the game.
■ The Chaos Dungeon and Auction House will be unavailable 10 minutes before maintenance begins.
Please refer to the information above to avoid any inconvenience.
Thank you.
Notice Regarding Illegal Proxy Purchases
We have recently detected a number of cases where users are acquiring Diamonds through illegal proxy purchases that UNDECEMBER does not approve of.
Purchase methods used in illegal proxy purchases have a high chance of being abnormal.
Please be advised that if you make a purchase using a card that is involved in theft or fraud, you may be punished for making an abnormal purchase.
UNDECEMBER is constantly monitoring any abnormal purchases and issuing restrictions and retrievals for accounts that are suspected of illegal activity.
Please be advised that UNDECEMBER cannot support you regarding any issues caused by illegal proxy purchases.
We ask that you use your own purchase methods when using the purchase feature, and refrain from using any abnormal sources such as illegal proxy purchases.
Thank you.
[Normalized] Login Issue on Certain Environments
The issue where login was unavailable in some environments has been addressed.
Once again, we apologize for the inconvenience of using the game.
We will do our best to provide a stable game service.
Thank you.
Greetings, Rune Hunters.
Currently, we are looking further into the login issue of several environments.
We sincerely apologize for the inconvenience of using the game.
We will do our best to fix the issue as soon as possible.
Thank you.
Nov. 11 (Fri) Server Patch Notice
UNDECEMBER will be undergoing a server patch on Nov. 11 to address the known issues.
Please refer to the following information for details.
[Nov. 11 (Fri) Server Patch]
✅ Server Patch Schedule
- Nov. 11 (Fri), 2022 11:30 (UTC+9)
* Server patch will proceed without maintenance.
* Game is available to play while the server patch is underway.
* You may experience temporary disconnections while the patch is underway.
✅ Server Patch Details
- Addressing the issue where there is a constant loading when trying to exit Void Rift in a certain situation.
✅ NOTES
✔ Please exit the game completely and log in again for the patch to be applied.
✔ The Chaos Dungeon and Auction House will be unavailable 10 minutes before/after the patch.
Please be advised that players may experience temporary disconnections while the patch is underway.
UNDECEMBER will strive to provide a more stable service.
Thank you.
[PC] New Version Update Announcement
Please update the game to have the issues that are currently occurring to be fixed.
The details regarding the update are as stated below.
===================
[New Version Update Announcement]
✔ Update TIme
- After Nov. 10, 2022 21:07 (UTC+9)
✔ Version Info
- 1.01.07
✔ Update Details
- Addressed the issue where game access is unavailable after a message popup ‘Received a duplicate request while already logged in.’
└ If you are unable to log in, please take some time and try again.
===================
We will do our best to provide a stable game service.
Thank you.
Nov. 9 (Wed) Server Patch Notice
UNDECEMBER will be undergoing a server patch on Nov. 9 to address the known issues.
Please refer to the following information for details.
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[Nov. 9 (Wed) Server Patch]
✅ Server Patch Schedule
- Nov. 9 (Wed), 2022 21:30 (UTC+9)
* Server patch will proceed without maintenance.
* Game is available to play while the server patch is underway.
* You may experience temporary disconnections while the patch is underway.
✅ Server Patch Details
- Addressing the issue where some stats are applied abnormally when entering the World Select menu during Chaos Dungeon.
✅ NOTES
✔ Please exit the game completely and log in again for the patch to be applied.
✔ The Chaos Dungeon and Auction House will be unavailable 10 minutes before/after the patch.
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We have prepared the following compensation for those who have experienced inconvenience due to service unstabilization.
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✅ Service Unstabilization Apology Compensation
: Skill Rune Rare Upgrade Essence x1, Link Rune Rare Upgrade Essence x 1
* You may collect the rewards from the mailbox in the period between Nov. 9 (Wed) 22:00 ~ Nov. 13 (Sun) 23:59 (UTC+9).
* The rewards will be provided once per account and it will expire after 3 days (72 hours).
* The rewards can be received by the accounts that have been made before the provision and those who have newly made the accounts after the provision begins, cannot receive the reward.
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Please be advised that players may experience temporary disconnections while the patch is underway.
UNDECEMBER will strive to provide a more stable service.
Thank you.
Chaos Dungeon Temporary Usage Restriction
After the Nov. 9 (Wed) regular maintenance update,
an issue occurred where the stats info is being shown abnormally.
* Please reselect the character for normalization if you are experiencing this issue.
We sincerely apologize for the inconvenience caused from the usage restriction.
Please check below for more details.
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[Chaos Dungeon Temporary Usage Restriction]
✅ Restriction Period
- Nov. 9, 2022 18:02 (UTC+9) ~ Until further notice
✅ Effect
- Temporary usage restriction of Chaos dungeon content
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Please take note of the details above to avoid the inconvenience of using the game.
We will do our best to fix the issue as soon as possible.
Thank you.